Hays Travel - Wakefield Reviews 

Knowledgeable staff member, polite and efficient

I had to cancel a booking due to I'll health
I was given every assistance in receiving paperwork regarding the holiday cancelled then re booking another holiday

Ease of the booking
Friendly staff
Holiday choices

I booked my holiday with Emma at Wakefield town.
I couldn’t get through to the store due to work commitments.
I called the store, left my details and she kept in regular contact. Called me back when promised.
My requirements were not straightforward. I was limited with flight times, seating arrangements and airport assistance.
She listened, understood my requests, offered advice, reassurance on any questions I asked.
She seemed to have an incredible knowledge of travel. I have already recommended her to family and a friends.
She is most definitely a credit to the company and store.
I wouldn’t book with anyone else going forward from now on.
She was polite, professional and listened.
Thank you for a wonderful experience.
I hope she receives the credit she deserves.
Amazing staff member 5*

Your colleague at Hays was extremely helpful in finding a family holiday for eleven people which turned out to be very complex .

We received excellent help, booking our holiday, we wasn't rushed into making a decision. The lady asked questions about how far I could walk, with having disability issues. Went through what was suitable for me. 5 Star Service at Wakefield Trinity walk branch .

The management and team always deliver the best solutions and professional service to us and have done for the last 10 years we have dealt with the store.

Would not go anywhere else, Wakefield branch are always so helpful

The team at Hays Travel are always welcoming and extremely helpful.They offer a professional and very knowledgable service and we wouldn’t dream of going anywhere else for our holiday bookings.

all went ok as always when we book a holiday.

Fast, efficient service again from Wakefield branch. Grace was very friendly and approachable.
Well done Wakefield!

The lovely lady listened to our needs, and our dates, tried relentlessly to help and understood obviously we wanted the best deal. This was achieved and so grateful for an easy, first time experience with HAYES travel!!!!
Thank you.

Always friendly, very helpful and knowledgeable.

I phoned earlier in the week and spoke to Sam. Told him what we wanted and we would be in Friday. When we went in ,he had remembered and sorted it all out for us. He had been on that particular ship on the same cruise, he highly recommend it. He said it wouldn't perhaps pay us to the drinks package. So he was helpful and honest about that, and didn't try and sell us something that wouldn't benefit us. He was very helpful.

Thank you Hays travel for making holiday booking less stressful. This is 1stbyear I have booked with you but will certainly be using you in future. Friendly, polite staff everyone I have spoken to has been helpful. From booking to collecting tickets etc. Faultless! Well Done!

We always get the best professional advice to choose the exact Taylor made holiday. Our travel advisor Emma Woodward always give a personal touch.

Booked our holiday with Charlotte. We have not booked with her before. She was really good. Knowledgeable and funny but professional at the same time. She sorted our holiday no probs. We got a lot of info from Sam the day before but he was with another client when we booked. All the staff are so welcoming and we never think to go anywhere else.

Staff are great every time i book
Fantastic team
Thank you

Had been in previously and the lady knew what I wanted, booked and got Hotel which I'd stayed at previously
Brilliant