Once again our experience was brilliant. Sam answered all our questions we had regarding the holiday we booked and one we are wanting to book for 2028. Coming back with details about the 2028 when he... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Nikki was brilliant in explaining everything to us and a really nice person overall.everything went smoothly, she assured everything was absolutely correct and put my mind at rest.brilliant.cant wait... Toon meer
Bedrijf heeft geantwoord
Visited Hays travel Wakefield branch to book another holiday , we always find the staff very welcoming and helpful. Staff member Charlotte was absolutely fantastic and helped us to find a holiday that... Toon meer
Bedrijf heeft geantwoord
My initial enquiry was via e-mail with details of what I wanted. A quick reply was received acknowledging my request and then a short time later the details and options arrived. Alana at the Wakefield... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
2 Westgate, WF1 1JY, Wakefield, Verenigd Koninkrijk
- 01924 688077
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The staff were very busy but we're…
The staff were very busy but we're still extremely pleasant and very helpful especially Nikki. Could not fault any of them, there were only 3 in store that day due to managers being in meetings
15 mei 2026
Antwoord van Hays Travel - Wakefield
Thank you for taking the time to leave us some feedback. Your comments are greatly appreciated. Thanks Emma
Gift cards should be available online
Good service but I really think gift cards should move online for purchasing. Took such a long time and a lot of personal data given for unknown reasons. Being able to pay via card machine would be good too.
6 mei 2026
Antwoord van Hays Travel - Wakefield
Thank you for your feedback regarding the purchase of a gift card. I have passed your comments on to head office, so they can review the process. Thank you again Emma
Good service very friendly and helpful
4 mei 2026
Antwoord van Hays Travel - Wakefield
Thank you for your review! Always happy to book your holidays - Grace :D
Great experience as ever
We went in to book a pre determined holiday and as usual all the staff were great and excelled in their own way and all three of the staff in that morning came together to give us exactly what we wanted! Couldn't of asked for anything better from Emma, Nikki and Grace
9 mei 2026
Antwoord van Hays Travel - Wakefield
Thank you for taking the time to leave us some feedback. I will pass your comments on to the staff.
Amazing even helped me with my phone…
Amazing even helped me with my phone .Wakefield staff made it sound easy sorted
10 mei 2026
Antwoord van Hays Travel - Wakefield
Thank you for your lovely feedback, we look forward to seeing you again soon - Alana
Emma was very informative X did…
Emma was very informative X did everything to get us what we wanted X and it's our 2nd time with Fred olsen so we got a discount brilliant x
10 mei 2026
Antwoord van Hays Travel - Wakefield
Thank you for your feedback, we are glad you had a great experience booking with us - Alana
A swift friendly service
6 mei 2026
Antwoord van Hays Travel - Wakefield
Thank you for your lovely feedback, we hope to see you again soon- Alana
It is the first time we have booked an holiday with Hays
It is the first time we have booked with Hays Travel and I couldn't fault the experience. I had been in the shop on 2 occasions and dealt with Alana both times, she was very helpful pleasant and patient. We needed to change a holiday that had been booked by a relative who was no longer going on the holiday. On my first visit Alana explained what options were available to us, then on our 2nd visit we had decided on an alternative holiday which was booked and deposits transferred seamlessly. I would have no hesitation in booking any future holidays with Hays Wakefield as all the staff were so friendly and knowledgeable.
5 mei 2026
Antwoord van Hays Travel - Wakefield
Thank you for such a kind review. I will make sure Alana sees this. It is always a pleasure to book you - Grace :D
Antwoord van Hays Travel - Wakefield
Thank you for your review! Always happy to book you - Grace :)
Pleasant staff
Pleasant staff, understood what I wanted, willing to go over and above board with my requirements.
28 april 2026
Antwoord van Hays Travel - Wakefield
thank you for your review, we are always happy to book your holidays - Grace :)
Hays - Excellent service!
Very knowledgable staff. Makes booking a holiday so easy and stress free.
I keep going back to Hays.
Thank you so much to the team.
3 mei 2026
Antwoord van Hays Travel - Wakefield
Thank you for such a kind review! We are always happy to get you booked and sorted - Grace :D
Great service once again from Sam and…
Great service once again from Sam and the team at wakefield Hays
29 april 2026
Antwoord van Hays Travel - Wakefield
Thank you for your lovely feedback, we look forward to seeing you again soon - Alana
Everybody in wakefield branch so…helpful
Everybody in wakefield branch so friendly and knowledgeable especially good looking sam the manager use them all rhe time
26 april 2026
Antwoord van Hays Travel - Wakefield
Thanks so much for your kind words! We know Sam is definitely happy with the shoutout! We're always happy to serve you - Grace :D
Antwoord van Hays Travel - Wakefield
Thank you for your feedback, we look forward to seeing you again soon - Alana
Antwoord van Hays Travel - Wakefield
Thank you for your feedback, we look forward to serving you again soon - Alana
Very friendly and knowledgeable staff…
Very friendly and knowledgeable staff who go the extra mile to help
21 april 2026
Antwoord van Hays Travel - Wakefield
Thank you for your lovely feedback, we look forward to seeing you again soon - Alana
First time I have been to a travel…
First time I have been to a travel agents for quite a long time.the young lady called Ebony who dealt with my holiday explained every thing to me in a very friendly and polite manner I was quite happy
22 april 2026
Antwoord van Hays Travel - Wakefield
Thank you for your lovely feedback, we look forward to seeing you again soon - Alana
As usual the service was very good
As usual the service was very good, Sam saved us a good deal of money regarding transfers and getting about in America. All the staff at Hayes have been great in the past and were again yesterday.
We will be using Hayes again to book all our holidays in the future.
17 april 2026
Antwoord van Hays Travel - Wakefield
Thank you for your lovely feedback, we look forward to seeing you again soon - Alana
Alana was amazing very easy to talk to
Alana was amazing very easy to talk to. Understanding and made sure she could price match.
Brilliant service will definitely use hays again
18 april 2026
Antwoord van Hays Travel - Wakefield
Lovely to see you, I look forward to serving you in the future - Alana
The first thing to say is how good the…
The first thing to say is how good the lady was who was dealing with our enquiry she was very good and explained in detail what we needed and helpful in our process
12 april 2026
Antwoord van Hays Travel - Wakefield
Thank you for the kind words it's always a pleasure to help you book these amazing trips :)
^Sam
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.