Can't fault Hayes travel.we just accidentally stumbled across it on line and I'm so glad we did. Our friends had booked a hotel in Spain and was invited to join them but we couldn't find anywhere wher... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieHigh Street West, Gilbridge House, 2nd Floor, SR1 3LH Sunderland, England, GB
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Lees wat reviewers zeggen
The website was really easy to use and made the experience so simple. There was a slight glitch during the booking process when I determined the table-size for our cruise as the number I chose wasn't... Toon meer
Booking website is a little bit 'clunky' for cruises but other than that all good. Booked exactly what I wanted relatively easily and at a lower price than going directly through the cruise company.... Toon meer
Its the first time that I have used Hays Travel as I normally book my cruise directly with ambassador Cruise Line. I am impressed by their customer care, the willingness to answer any of my question p... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
High Street West, Gilbridge House, 2nd Floor, SR1 3LH, Sunderland, England, Verenigd Koninkrijk
- 03330339985
4,6
Uitstekend
394 reviews
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
First time using Hays online to book a…
First time using Hays online to book a short break. Very good website, easy to use. Will definitely use again.
2 juni 2026
Antwoord van Hays Travel - Website
Hi Bev,
Thank you for your review - it is great to hear that your first experience booking online with us was such a positive one! I hope you have a lovely time on your upcoming trip! :)
Many thanks,
Rebekah
Easy to book cheap deals
Easy to book cheap deals and overall excellent service booking process was simple
2 juni 2026
Excellent value for money
Easier than I expected. Very good value for money, with everything in. Flexible dates and routes.
11 mei 2026
The discount code didn't work even…
The discount code didn't work even though we fulfilled the spend criteria, otherwise we found the holiday we wanted to book really easily,
Just an update to say that after some email correspondence, the discount was applied retrospectively and I am happy with the service recovery. Good job Hays Travel
31 mei 2026
Antwoord van Hays Travel - Website
Hello Louise,
Firstly, I would like to thank you for taking the time to post your review and we are very sorry there were technical difficulties regarding the functionality of your discount code. I can confirm that this issue has now been resolved and was an isolated glitch in the sytem.
I wanted to provide you with that explanation in the hopes it won't deter you from booking with us in the future. I will also send you an email to review your discount concerns directly.
Thank you for your understanding and please accept our apologies for the issues you faced with our system.
Kind Regards,
Ralph
Nice and easy booking
Nice and easy booking. Just what me and my party wanted at a price which was great. Can’t wait!
24 mei 2026
Easy to use.no problem with payment
28 mei 2026
Easy to book and everything was…
Easy to book and everything was explained easily so we knew exactly what we were booking and what was included for our price.
26 mei 2026
We got someone to do it for us has we…
We got someone to do it for us has we are pensioners and not good on computers
24 mei 2026
It was really good to work and I can’t…
It was really good to work and I can’t wait now till 2027
21 mei 2026
Everything was all good
Everything was all good, very easy online, probs would have gone to a branch but didn't have time
18 mei 2026
Easy to book online and correspondence…
Easy to book online and correspondence sent promptly by email next morning .
13 mei 2026
The website was easy to use.
10 mei 2026
Good price easy booking.
Found the cruise I was looking for at a good price and online booking was a breeze.
8 mei 2026
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