Sean was his usual bright helpful self who is always enthusiastic when we chat. Sean helped us make the right decisions for our cruise in 2027 which we are grateful for. We have worked with Sean for... Toon meer
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Paula made the booking of a cruise very easy and she explained each step of the process very clearly. Her actual experience and knowledge of the ship was invaluable in helping us book the right cruis... Toon meer
Bedrijf heeft geantwoord
Simon and Shaun both made our experience good with our circumstances. We are both looking forward to our holiday. Both friendly as always.
All the staff at Hays Westbourne are extremely helpful, especially Sophie this time round. With having to cancel a river cruise on the Rhine because the water level was too low, she has helped us book... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
68 Poole Road, BH4 9DZ, Westbourne, Verenigd Koninkrijk
- 01202 765406
4,9
Uitstekend
814 reviews
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Friendly and helpful service
Friendly and helpful service. Good knowledge of the ship.
21 februari 2026
Antwoord van Hays Travel - Westbourne
Dear Mrs Brown, it was lovely to meet you and book your cruise. your positive comments are appreciated. Thank you, Tanya :)
Friendly and helpful
Friendly, helpful, knowledgeable staff who made the booking process easy. Much more help and a better price than going through the cruise company directly. She followed up any queries immediately and was very informative and helpful in choosing the right package for us. We would definitely use this company again to book another holiday.
21 februari 2026
Antwoord van Hays Travel - Westbourne
Thank you so much for your review and kind words.
It was a pleasure to help.
Excellent service as always
Excellent service as always, extremely professional & helpful staff.
We book with Hays every year as the service is 10/10 ⭐️ and competitive prices
21 februari 2026
Antwoord van Hays Travel - Westbourne
Thank you so much for your lovely comments, your booking and review are much appreciated. Tanya :)
Booking ease
The whole booking process so was so easy for me. I had constant quick contact with Skye and she answered all of my queries.
19 februari 2026
Antwoord van Hays Travel - Westbourne
Thank you for your lovely comments. It was a pleasure to book your holiday :)
Thank you to Simon and Skye for all…
Thank you to Simon and Skye for all your help booking our next cruise. We always use Hays Travel in Westbourne as nothing is too much trouble even when we had to change one of the cabins to a different one 5 mins after booking!
11 februari 2026
Antwoord van Hays Travel - Westbourne
Thank you for your lovely comments. Was a pleasure to book your cruise :)
Great service
I always have very good friendly service from Westbourne branch. The staff always try their best to find us the perfect holiday.
8 februari 2026
Antwoord van Hays Travel - Westbourne
Thank you for your lovely words - was a pleasure :)
Helpful lady who organised a Danube…
Helpful lady who organised a Danube river cruise for four of us - all good so far!
8 februari 2026
Antwoord van Hays Travel - Westbourne
Thank you for your positive review, it was a pleasure arranging your holiday. Thank you, Tanya :)
Antwoord van Hays Travel - Westbourne
Thank you for your 5* review. It was lovely to arrange your holiday and I look forward to seeing you again soon. Rebecca
I had a very good experience booking my holiday. It was the first solo holiday for me and they made it much easier than I expected.
I had a very good experience
6 februari 2026
Antwoord van Hays Travel - Westbourne
Thank you for your kind comments :)
Member of staff I dealt with
12 februari 2026
Antwoord van Hays Travel - Westbourne
Thank you for your review
Fantastic xx
11 februari 2026
Antwoord van Hays Travel - Westbourne
Thank you for your kind comments :)
Paula took over the booking so I knew…
Paula took over the booking so I knew everything would be ok Thank you
1 februari 2026
Antwoord van Hays Travel - Westbourne
Thank you for your review and kind words. The feedback is much appreciated. Paula
Shaun is always very helpful and makes…
Shaun is always very helpful and makes life easy when booking with a family of 10, all with different need. Excellent
8 februari 2026
Antwoord van Hays Travel - Westbourne
Thank you for your kind comments, it is always a pleasure to help you get your family holidays booked. If there is anything else I can help you with then please let me know, if not I look forward to seeing you again soon.
Kind regards
Sean
Paula was extremely helpful and came up…
Paula was extremely helpful and came up with some things I hadn’t thought about. She also dealt with paperwork for me. Very knowledgeable and professional. The atmosphere is very relaxed and friendly. I intend to use this office rather than go online which can be frustrating, particularly when you can’t actually speak to a person.
6 februari 2026
Antwoord van Hays Travel - Westbourne
Thank you very much for your review and kind words. They are much appreciated :)
I thought Paula was very professional…
I thought Paula was very professional and informative with attention to detail. There was no rush and it was a relaxed experience. There was a friendly atmosphere in the bureau generally.
3 februari 2026
Antwoord van Hays Travel - Westbourne
Many thanks for your review. Always good to get great feedback :)
Hays Travel Westbourne FANTASTIC
Paula is fantastic at making you feel wonderful .she is excellent at customer servuce as is everyone in Westbourne Hays Travel
3 februari 2026
Antwoord van Hays Travel - Westbourne
Thank you SO much for your review. Always happy to help :)
Antwoord van Hays Travel - Westbourne
Thank you for your review. We look forward to seeing you in branch more often.
Sean got me many quotes which helped me…
Sean got me many quotes which helped me work out the best dates to travel and save a significant amount of money.
20 januari 2026
Antwoord van Hays Travel - Westbourne
Thank you for booking with us again, I am glad we were able to get you a good deal for your city break. We look forward to seeing you again soon,
Kind regards
Sean
Antwoord van Hays Travel - Westbourne
Thank you for your kind comments :)
Qualiry service, every time!
Rebecca went out of her way to explore options fir my wishes and spent alot of effort doing so. She was friendly, accomodating and patient and found me a good deal.
Hayes is always helpful and I have found the money exchange desk efficient and conveniently close to home.
5 star in every aspect
27 januari 2026
Antwoord van Hays Travel - Westbourne
Thank you for your lovely review. It was great to find you the perfect escape. I hope you will both have a wonderful time and will be in touch nearer the time regarding tickets. Rebecca
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