Sean was his usual bright helpful self who is always enthusiastic when we chat. Sean helped us make the right decisions for our cruise in 2027 which we are grateful for. We have worked with Sean for... Toon meer
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Paula made the booking of a cruise very easy and she explained each step of the process very clearly. Her actual experience and knowledge of the ship was invaluable in helping us book the right cruis... Toon meer
Bedrijf heeft geantwoord
Simon and Shaun both made our experience good with our circumstances. We are both looking forward to our holiday. Both friendly as always.
All the staff at Hays Westbourne are extremely helpful, especially Sophie this time round. With having to cancel a river cruise on the Rhine because the water level was too low, she has helped us book... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
68 Poole Road, BH4 9DZ, Westbourne, Verenigd Koninkrijk
- 01202 765406
4,9
Uitstekend
816 reviews
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Great service
With first received amazing attention and options from Sean. And then our followup visit to make booking we saw Simon who was equally very helpful.
26 januari 2026
Antwoord van Hays Travel - Westbourne
Thank you for your kind comments, I am glad between us we were able to get your holiday plans sorted. We look forward to seeing you again soon, and if there is anything further we can help you with please let us know.
Kind regards
Sean & Simon
Antwoord van Hays Travel - Westbourne
Thankyou
Having tried booking online
Having tried booking online, my friend and I resorted to Hays Travel, Westbourne. We experienced professional help, courteous behaviour in a warm, welcoming environment and Skye was a pleasure to deal with. She found us exactly what we wanted, sorted, booked all done with a smile. Excellent customer service and lovely atmosphere in the office.
23 januari 2026
Antwoord van Hays Travel - Westbourne
Thank you for your lovely feedback - I am glad we found what you was looking for :) Skye x
First time booking an all-inclusive
Simon made my first time booking an all-inclusive getaway super easy and straightforward. He listened to what I wanted and helped me choose the best hotel and flight times for my family. He made me feel in safe hands and I would highly recommend him!
15 januari 2026
Antwoord van Hays Travel - Westbourne
Thankyou so much for your lovely comments. I am so pleased I was able to help and look forward to hearing all about it :)
Very prompt response and efficient…
Very prompt response and efficient booking. Tanya even remembered the Gatwick hotel and parking we used last year and offered to book it for us.
21 januari 2026
Antwoord van Hays Travel - Westbourne
Thank you so much for your lovely review, it was a pleasure booking your holiday again. Tanya :)
Rebecca in Westbourne pulled out all…
Rebecca in Westbourne pulled out all the stops to find us a cruise and requested cabin grade, despite us booking relatively late. When our first choice fell short, she patiently pursued second choice to a very happy conclusion. We love the personal service of the Hays Westbourne team
19 januari 2026
Antwoord van Hays Travel - Westbourne
Thank you for your 5* comments. I was determined to make sure you had a special cruise to look forward to. I look forward to checking you in and will be in touch when it is time to do so. Rebecca
I thought Sky was very helpful and…
I thought Sky was very helpful and patient with myself and my brother and very good at her job x
20 januari 2026
Antwoord van Hays Travel - Westbourne
Thank you for your kind comments - was a pleasure to book your holiday :)
Rebecca Hays travel Westbourne
Rebecca is highly experienced, knowledgeable and helpful. I always go to her for my holiday bookings as you also get amazing service with a smile. Highly recommend Rebecca at Hays travel for anywhere you’re looking to go. Great deals always on offer too.
20 januari 2026
Antwoord van Hays Travel - Westbourne
Thank you for your 5* review. Always happy to help and give as much information to help decide on your holiday decision. Will be in touch when your tickets are ready and please do let us know if you have any queries. Rebecca
I booked my holiday
7 december 2025
Antwoord van Hays Travel - Westbourne
Thank you for your kind comment, it was a pleasure to book your holiday. -Sophie
great experience
Tanya was so helpful and so knowledgeable. She took so much care in finding our perfect holiday
15 januari 2026
Antwoord van Hays Travel - Westbourne
I appreciate your kind words! I am so happy to hear that you found my service helpful in planning your perfect holiday. Tanya :)
Hays Travel
Excellent ,Knowledgeable Service from…
Excellent ,Knowledgeable Service from the staff particularly from Tanya with whom we have dealt with for years and would not dream of going to any other travel agent to book a short or long holiday.Janet Newton.
15 januari 2026
Antwoord van Hays Travel - Westbourne
Thank you so much for your lovely comments.
We appreciate your continued loyalty and are so glad that we consistently provide you with excellent service. Always a pleasure to see you both.
Best wishes
Tanya :)
Sean was very helpful and patient
Sean was very helpful and patient.
His local knowledge for the holidays we were looking at was fantastic.
Long may you stay in Westbourne.
11 januari 2026
Antwoord van Hays Travel - Westbourne
Thank you for your kind comments, I am glad we managed to get you a holiday to look forward to. I'm sure you will have a great time, and look forward to helping you out again with another holiday in the future.
Kind regards
Sean
Every year we book our holiday with the…
Every year we book our holiday with the help of Sean at Hays Westbourne.He is absolutely amazing and we have been 100% happy with all of his recommendations and bookings.
4 januari 2026
Antwoord van Hays Travel - Westbourne
Thank you for the lovely comments, it is always a pleasure to help you with you your holiday plans. I am so pleased you enjoyed the cruise last year, that you are going again. If there is anything further I can help you with please let me know.
I look forward to speaking to you again soon,
Kind regards
Sean
Simon was very excellent
Simon was very excellent , friendly and professional. It’s the second time we have used Hays and will use again
11 januari 2026
Antwoord van Hays Travel - Westbourne
Thankyou so much for your kind comments :)
All the staff have been very helpful every time I have used them. Very comforting!
All the staff have been very helpful.
1 januari 2026
Antwoord van Hays Travel - Westbourne
I am glad that we were able to help you with finding your dream holiday
Very pleasant experience
Skye was very patient with us as we had no idea of where we wanted to go! 3 females all wanting slightly different things! All the staff joined in to assist and it was a very funny experience. We found the perfect holiday and paid in full on the spot. Now we can’t wait for the day to arrive when we set off!
8 januari 2026
Antwoord van Hays Travel - Westbourne
Hi, thank you for your lovely comments & so happy we found the best option for you :)
Very excited to be trying new destinations!!
We arrived with 2 friends, wanting to book a couple of holidays for all of us. Simon was extremely knowledgeable and we felt he gave us good advice. We booked new destinations so we’re hoping for good holidays this year. Thank you Simon 👍
7 januari 2026
Antwoord van Hays Travel - Westbourne
Thankyou so much for your lovely comments, So glad we were able to book both your trips :)
Employees of Hays were outstanding
Employees of Hays could not have done more to help us with our visa to USA. Also the help given with our booking was outstanding. Many thanks to Hays.
7 januari 2026
Antwoord van Hays Travel - Westbourne
Thank you so much for your lovely review, it was a pleasure booking your holiday. Tanya
Simon was extremely helpful
Simon was extremely helpful in finding the February sun at a price we could afford (just about).
30 december 2025
Antwoord van Hays Travel - Westbourne
Thankyou for your kind comments :)
I can only comment on the service I…second time to Book.
I can only comment on the service I have received from one member of staff but each time I have been in the store I have found the staff very friendly and helpful.
30 december 2025
Antwoord van Hays Travel - Westbourne
Thankyou for your lovely comment - Its always a pleasure when you come into the branch :)
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