Always a great experience booking with hays when we have chloe to help us. This booking was quite a hard one and chloe spent 2 hours searching and finding exactly what we needed, flights around GCSE'... Toon meer
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Ella and then on a later visit Chloe were extremely helpful, informative and sorted out our holiday with no fuss at all. Much easier when you have a rep in front of you who knows their stuff and can g... Toon meer
Bedrijf heeft geantwoord
Friendly and helpful staff. Also had a very good helpful experience with your telephone operator, named Rebecca on a Leeds telephone number, who liaised with me over several days. Thanks for all... Toon meer
Bedrijf heeft geantwoord
The whole transaction was a pleasant experience,the rep Isla was attentive ,listened to our requirements,made a couple of useful suggestions and made it easy. The cost was exactly he same as online bu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
56a Leeds White Rose Shopping Centre, LS11 8LL, White Rose, Verenigd Koninkrijk
- 01138275451
4,9
Uitstekend
2K reviews
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Ella
Ella, was extremely helpful, knowledgeable patient and extremely thorough , she listened to everything we wanted for our holiday and found us the perfect holiday.
26 juli 2026
Antwoord van Hays Travel - White Rose
Mrs Jayne E Othen ,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was able to assist you in finding the perfect holiday. We hope you have a fantastic time.
Kind Regards
Hays Travel Hastings
Better deal than expected!!
Went in to book a holiday and, after a chat the agent was able to improve our plans for no increase in costs - thanks!
4 augustus 2026
Antwoord van Hays Travel - White Rose
Brookey Boy Gamer,
Thank you for your wonderful 5-star review! We are so pleased to hear that our agent was able to enhance your holiday plans without increasing the cost. We appreciate your kind words!
Kind Regards
Hays Travel Hastings
Antwoord van Hays Travel - White Rose
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our team helpful and that we were able to advise you on all available options.
We were checking our details for a…
We were checking our details for a previous book holiday. Michelle one of the Customer consultants was so helpful and checked for a short-term city break. That we booked a three night stay plus car park parking for the three nights stay and our previous booked holiday letter in the year.
Very professional and helpful all done within an hour.
3 augustus 2026
Antwoord van Hays Travel - White Rose
Anthony Mulgrew,
Thank you for your wonderful review! We are delighted to hear that you had such a professional and helpful experience with us, and that we could assist you with both your city break and your previously booked holiday.
Kind Regards
Hays Travel Hastings
Always a really friendly and genuine…
Always a really friendly and genuine welcome from Luke at Hays, Leeds White Rose. He provides expert knowledge of the holiday destinations and resorts. Booking was made so simple and straightforward all our needs were catered for and all our questions answered!
30 juli 2026
Antwoord van Hays Travel - White Rose
Paul,
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague provided such a friendly and genuine welcome, and that their expert knowledge made your booking experience so simple and straightforward. We truly appreciate your kind words.
Kind Regards
Hays Travel Hastings
Booking our holiday with you staff were friendly and helpful…
Your staff were friendly and helpful and found us what we were looking for and arranged all the details thanks once again Hays White rose
2 augustus 2026
Antwoord van Hays Travel - White Rose
Roger,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such a helpful service, making your booking experience a positive one.
Kind Regards
Hays Travel Hastings
The service and help we had from Sophie…
The service and help we had from Sophie was excellent. She was very patient and understanding regarding our needs especially concerning my partner's disabilities.
1 augustus 2026
Antwoord van Hays Travel - White Rose
Thank you for your wonderful feedback. We are so pleased to hear that our team member was patient and understanding in assisting with your needs. We truly appreciate your kind words.
Kind Regards
Hays Travel WhiteRose
Antwoord van Hays Travel - White Rose
Thankyou for the lovely feedback - so glad we could get you all booked! :)
Friendly staff Luke was very helpful…
Friendly staff Luke was very helpful and other staff helped as we had never been to Thailand before there was another member of staff who had just come back so they were both really good with there knowledge of the place
30 juli 2026
Antwoord van Hays Travel - White Rose
MRSKARENWESTERMAN,
Thank you for your wonderful feedback! We're so pleased to hear that our team, especially Luke, was helpful and knowledgeable, making your first trip to Thailand a great experience. We appreciate you sharing your positive experience.
Kind Regards
Hays Travel WhiteRose
Sophie was really nice and friendly
Sophie was really nice and friendly
Got our cruise all booked
Very knowledgeable
Thankyou
30 juli 2026
Antwoord van Hays Travel - White Rose
Lynne,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was able to assist you efficiently and make your cruise booking a positive experience. We truly appreciate you taking the time to share your kind words.
Kind Regards
Hays Travel WhiteRose
Excellent service working on a detailed itinerary.
Ella was, once again very friendly but also very professional. Excellent service.
30 juli 2026
Antwoord van Hays Travel - White Rose
Bob,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member provided such friendly and professional service. We truly appreciate your kind words.
Kind Regards
Hays Travel WhiteRose
A very friendly and helpful member of…
A very friendly and helpful member of your staff dealt with us we were impressed with her patience in dealing with all our queries
Thanks
30 juli 2026
Antwoord van Hays Travel - White Rose
Barbara,
Thank you for your wonderful review! We are so pleased to hear that a member of our staff was friendly and helpful, and that you were impressed with their patience in dealing with all your queries. We appreciate your kind words.
Kind Regards
Hays Travel WhiteRose
Antwoord van Hays Travel - White Rose
Fred,
We are so pleased to hear that your experience with us was efficient and smooth. Thank you for sharing your positive feedback!
Kind Regards
Hays Travel WhiteRose
Antwoord van Hays Travel - White Rose
customer,
Thank you so much for your wonderful review! We are delighted to hear that you received excellent service and found our team member to be pleasant and helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel WhiteRose
Service was just amazing
Service was just amazing, from initial contact to leaving. Smooth and effortless on our part.
27 juli 2026
Antwoord van Hays Travel - White Rose
Elaine,
Thank you for your wonderful review! We are so pleased to hear that your experience with us was smooth and effortless from start to finish.
Kind Regards
Hays Travel WhiteRose
Thoughful and professional throughout
Michaela was thoughtful, professional and understood our needs perfectly
27 juli 2026
Antwoord van Hays Travel - White Rose
Customer,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was thoughtful, professional, and understood your needs perfectly.
Kind Regards
Hays Travel WhiteRose
Chloe in the white rose store was…
Chloe in the white rose store was brilliant, so good to book a holiday when you’re filled with confidence.
19 juli 2026
Antwoord van Hays Travel - White Rose
Gavin,
Thank you for your wonderful feedback! We are so pleased to hear that you felt confident and had such a positive experience booking your holiday. We truly appreciate your kind words.
Kind Regards
Hays Travel Hastings
What an absolute pleasure it was to be…
What an absolute pleasure it was to be served by Elle. Elle was super efficient and managed to get me a Jet2 holiday to Cyprus that suited me. I wish I could score her more than 5 stars which she deserves.
26 juli 2026
Antwoord van Hays Travel - White Rose
Jacqueline,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was so helpful in finding the perfect holiday for you. We truly appreciate your kind words.
Kind Regards
Hays Travel Hastings
Very knowledgeable friendly and…
Very knowledgeable friendly and welcoming
Nothing is too much trouble
25 juli 2026
Antwoord van Hays Travel - White Rose
Mr & Mrs Griffin,
Thank you so much for your wonderful feedback! We are delighted to hear that you found our team to be knowledgeable, friendly, and welcoming. We always strive to provide excellent customer service.
Kind Regards
Hays Travel Hastings
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