Hays Travel - White Rose Reviews 

2.135
TrustScore 5 uit 5

4,9

56a Leeds White Rose Shopping Centre, LS11 8LL White Rose, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always a great experience booking with hays when we have chloe to help us. This booking was quite a hard one and chloe spent 2 hours searching and finding exactly what we needed, flights around GCSE'... Toon meer

Beoordeeld met 5 van de 5 sterren

Ella and then on a later visit Chloe were extremely helpful, informative and sorted out our holiday with no fuss at all. Much easier when you have a rep in front of you who knows their stuff and can g... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Friendly and helpful staff. Also had a very good helpful experience with your telephone operator, named Rebecca on a Leeds telephone number, who liaised with me over several days. Thanks for all... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The whole transaction was a pleasant experience,the rep Isla was attentive ,listened to our requirements,made a couple of useful suggestions and made it easy. The cost was exactly he same as online bu... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Reisbureau
  2. Cruiseorganisator
  3. Cruisereisbureau
  4. Culturele rondleidingen
  5. Geldwisselkantoor
  6. Reiszoekmachine

Geschreven door het bedrijf

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contactgegevens

  • 56a Leeds White Rose Shopping Centre, LS11 8LL, White Rose, Verenigd Koninkrijk

  • 01138275451

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(2.135)

120.653 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Wonderful experience

Staff are excellent and knowledgeable
Always polite and willing to help
Store clean bright and tidy

11 juni 2026
Logo Hays Travel - White Rose

Antwoord van Hays Travel - White Rose

David Wilsey,

Thank you for your wonderful feedback! We are so pleased you had such a positive experience with us.

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Very relaxed and efficient service…

Very relaxed and efficient service answered all my queries

3 juni 2026
Logo Hays Travel - White Rose

Antwoord van Hays Travel - White Rose

Marie,

We're glad we could assist you. Thank you for your kind words!

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

First class customer service with a smile

Chloe was extremely helpful and knowledgeable- readily offered information for our first cruise.

30 mei 2026
Logo Hays Travel - White Rose

Antwoord van Hays Travel - White Rose

We're so glad we could assist you with your first cruise! Thank you for your kind words.

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

The lady was very helpful and was…

The lady was very helpful and was willing to answer any questions we asked

8 juni 2026
Logo Hays Travel - White Rose

Antwoord van Hays Travel - White Rose

Colin Bedford,

We are so pleased our team could assist you. Thank you for your kind words!

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

I have booked many holidays with hayes…

I have booked many holidays with hayes at the white rose & always return. Customer service is excellent & they are always available & happy to help if you have any queries or problems after booking

9 juni 2026
Logo Hays Travel - White Rose

Antwoord van Hays Travel - White Rose

Mrs Julie Halliday,

Thank you for your wonderful 5-star review! We are so pleased to hear that our team consistently provides excellent customer service and support.

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, Michaela sorted our cruise out to Japan and South Korea, we chose our deck, and cabin, the entire experience was so good, we will definitely use this company again,
Michaela is a credit to the company

2 juni 2026
Logo Hays Travel - White Rose

Antwoord van Hays Travel - White Rose

Thank you for your wonderful feedback! We are so pleased to hear about your positive experience and appreciate you sharing it with us. We look forward to assisting you again.

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Chloe was great

Chloe was great, very helpful, went above and beyond. She checked me in on line much faster than I would have managed.

9 juni 2026
Logo Hays Travel - White Rose

Antwoord van Hays Travel - White Rose

We are so pleased to hear we exceeded your expectations. Thank you for your wonderful feedback and 5-star rating!

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

The lady who helped us find are holiday…

The lady who helped us find are holiday was great kealy a think her name was she was very kind and very helpfull gave us all the infomation we needed left nothing out and found us exectly what we was looking for she deserves a pay rise haha

8 juni 2026
Logo Hays Travel - White Rose

Antwoord van Hays Travel - White Rose

Thank you for your wonderful review! We are so pleased we could help you find the perfect holiday. We appreciate your kind words.

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Very helpful staff,booked a package…

Very helpful staff,booked a package holiday then changed my mind about the hotel.went back to hays the next day and changed to a different hotel.No problem whatsoever.No fees to pay at all.Great customer service.This is the second time I have used hays.won't use anyone else now.

31 mei 2026
Logo Hays Travel - White Rose

Antwoord van Hays Travel - White Rose

We are so pleased to hear that our team provided such great customer service, especially with your hotel change. Thank you for your continued loyalty!

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful. Provided the service I required. Excellent

6 juni 2026
Logo Hays Travel - White Rose

Antwoord van Hays Travel - White Rose

We are so pleased we could help. Thank you for your kind words; we appreciate your feedback.

Kind Regards
Hays Travel

Beoordeeld met 5 van de 5 sterren

Walked straight into a happy smiley…

Walked straight into a happy smiley assistant called Ella who was happy to help. I gave her my criteria and she efficiently got me a great deal (including my travel insurance). She was a lovely chatty lady who made my experience great. Thank you Ella ☺️

5 juni 2026
Logo Hays Travel - White Rose

Antwoord van Hays Travel - White Rose

Hi Sarah!! Thank you so much, this is what we love to hear!! We are so happy you had such a lovely experience!

Beoordeeld met 5 van de 5 sterren

Sophie was lovely

Sophie was lovely, very friendly. I had spoke on the telephone, but I like face to face when booking a holiday.

6 juni 2026
Logo Hays Travel - White Rose

Antwoord van Hays Travel - White Rose

Hi Donna!! Thank you so much we really appreciate the feedback, have a lovely weekend!

Beoordeeld met 5 van de 5 sterren

Great service and a very easy booking…

Great service and a very easy booking process. Ella was helpful, friendly, and made everything straightforward. I would happily recommend them and use them again for future cruises.

5 juni 2026
Logo Hays Travel - White Rose

Antwoord van Hays Travel - White Rose

Steve Taylor,

Thank you for your wonderful review! We are so happy to hear you had a great experience and we look forward to assisting you again.

Kind Regards
Hays Travel

Beoordeeld met 1 van de 5 sterren

Bought euros at whiterose leeds…

Bought euros at whiterose leeds Advertised a higher rate outside their shop but then give you a lower rate on a card . Won't be using again
Very sneaky way to do business

4 juni 2026
Review zonder uitnodiging
Logo Hays Travel - White Rose

Antwoord van Hays Travel - White Rose

I am very sorry to hear this, can you please contact the branch to discuss further and ask to speak to Michaela

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer