Hays Travel - Workington Reviews 

Rachel was extremely helpful in finding us a suitable holiday at short notice, and also suggesting if I downloaded the Lidl app we would get a £65 refund. She kindly took my phone and did it for me.I think she went above and beyond the call of duty, but have found previously that Hays staff always do.

We booked a family holiday with Hays travel in July, 16 of us and Hays managed to get us all in the same hotel which is a feit in itself.
We have now just booked a cruise and stay through Hays and very pleased with the outcome.
Many thanks to Claire in Hays travel Workington, brill 😊
Like the new store

We knew what we wanted and it was sorted within half hour

Rachel was really helpful and prompt

Rachel in the workington store could not have been more helpful. When we first went in store to book for a trip to krakow, flights had not been released, she checked weekly and promptly got in contact via email. It is now all booked. She also checked us in for our upcoming holiday to gran canaria.

Laura was very helpful and seemed to have a real in-depth knowledge of the travel industry. This is our 1st holiday abroad for our 30th wedding anniversary. Very friendly and polite a real asset to the company 👍👍

The staff in Workington are absolutely fantastic

Really helpful and friendly, they were the 2nd cheapest quote I got, but chose to go with them as they were the most helpful.

Always greeted with a smile and made to feel like a friend.
Rachel is very knowledgeable and has excellent customer service skills.
Highly recommend Hayes Travel.

We called your Workington branch and was put through to Rachel. She eventually got back to us with our questions and was happy to search other options. We had other quotes from other companies. She came back with a better price and was very helpful when we visited the shop the next day.

Brilliant from start to finish. Rachel took all my details on where and when we wanted to go. And she did all the looking for me, finding me the best deal.

Excellent service from Claire. Professional and always goes the extra mile. Thank you.

Very helpful and friendly staff with a wide range of holiday providers.

Once again a brilliant experience booking our latest holiday at Hays Workington.We have booked a holiday at the Riu Paraiso Los Pocillas in Lanzarote following great advice from The Manager Rachel finding us day flights from Newcastle and a competitive deal.Despite being in the process of moving premises when I returned to make the booking and Rachel being unavailable the task was taken on board very ably by Clare.Our last booking for May followed a similar pattern and I cannot speak more highly of these 2 consummate professionals.Clare went over and beyond sorting out assistance for us.Thank you.
Hays Travel are very very lucky to have Rachel and Clare working for them .10 out of 10

Brilliant Rachel helped us book a family holiday to Orlando with flights, villa and car hire. Absolutely fantastic would definitely recommend. Thanks again Rachel.

Claire from Hays Travel Carlisle who dealt with us at Workington shop was very helpful and friendly, went through everything clearly, made it a nice experience to book with Hayes Travel.

Excellent service the lady was very polite would definitely use hays travel again

Friendly helpful and knowledgeable staff, Jane who sorted our holiday was great, she doesn’t normally work in Workington, usually Carlisle. She was friendly helpful and went through everything clearly and made sure we understood.