The young man who served me gave me an excellent deal for Tenerife 2027 and was very friendly and informative. Rachel your team at Workington are always simply the best. Oh and they even made me a... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Staff very helpful, nothing was a problem, gave good advise, went through the paper work in every detail. Helped with setting up the Hays app on my mobile.
Bedrijf heeft geantwoord
Laura was very friendly, helpful , and efficient she showed us different cruises and helped me and my husband choose the one that was most suitable for us.
Bedrijf heeft geantwoord
Clare was helpful and polite. She listened to our needs and helped us find the holiday we wanted at cost we were comfortable with. Offered alternatives and showed us the full itinerary with confide... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
35 Murray Road, CA14 2AB, Workington, Verenigd Koninkrijk
- 01900837909
4,9
Uitstekend
617 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Hays Travel - Workington
Thank you for your lovely feedback this is very much appreciated 😊
Very helpful
28 december 2025
Antwoord van Hays Travel - Workington
Thank you for your lovely feedback this is very much appreciated 😊
Antwoord van Hays Travel - Workington
Thank you so much for your lovely feedback this is very much appreciated😊
Aidan couldn't have been any more…
Aidan couldn't have been any more helpful. Made the entire booking process a breeze. Looking forward to a nice break 👍
15 december 2025
Antwoord van Hays Travel - Workington
HI Sean, Thank you so much, it was my absolute pleasure to help get your holiday booked, look forward to seeing you in store again soon. Many thanks Aidan
Antwoord van Hays Travel - Workington
Hi John, thank you so much for taking the time to leave a lovely review, We look forward to seeing you in store soon Gayle :)
Always a pleasure to book with Hays
Always a pleasure to book with Hays , staff go above and beyond to help you
9 december 2025
Antwoord van Hays Travel - Workington
Good Morning, thank you for taking the time to leave a lovely review, we look forward to seeing you in store soon Karen :)
Always happy with our bookings
Rachel is always able to advise and give us the best deal for any type of holiday we are looking for. This time a short winter break.
26 november 2025
Antwoord van Hays Travel - Workington
Hi Susan thank you so much for taking the time to leave this lovely feedback, this is very much appreciated .😊
Nothing was too much trouble for Gayle…
Nothing was too much trouble for Gayle we asked her to look into some changes for us and she gave the best advice we felt very confident we were getting the best holiday deal
30 november 2025
Antwoord van Hays Travel - Workington
Hello Diane, thank you so much for this lovely review! I look forward to seeing you in store soon Gayle :)
Great booking experience
The staff are both knowlegable and helpful with all aspects of booking your holiday.
2 december 2025
Antwoord van Hays Travel - Workington
Thank you for taking the time to leave a lovely review, we look forward to seeing you in store soon Gayle :)
Antwoord van Hays Travel - Workington
Thank you for taking the time to leave a review. I shall let Rachel know - Aidan
From start to finish
From start to finish, Rachel was very friendly, helpful and supportive. There are 5 of us travelling, myself, my eldest daughter and her 12 year old son and my youngest daughter with her youngest son who will be 5. Rachel took the time to check out all of the room permutations and prices, also taking into account flight times on different days. She even found us a private transfer at an unbelievably reasonable cost.
All in all a very positive experience. Thank you
27 november 2025
Antwoord van Hays Travel - Workington
Thanks so much for your kind words! I really enjoyed helping you and your family put everything together, and I’m delighted we found the right rooms, flights, and transfer to make it all work. Wishing you a fantastic trip!
Went into enquire about a flight to New…
Went into enquire about a flight to New Zealand couldn't fault anything about the travel agent, very helpful understanding and they went over and beyond to help me get the right one. Overall I would recommend them to all family and friends
20 november 2025
Antwoord van Hays Travel - Workington
Thanks so much for your lovely review! We're glad we could help you find the right flight, and it means a lot that you'd recommend us to family and friends. Hope we can assist with your next trip too! Rachel, manager
Great service
Very friendly and helpful staff. Listened to what we wanted and booked us the holiday of our dreams
23 november 2025
Antwoord van Hays Travel - Workington
Thank you for your lovely feedback it is greatly appreciated :)
Aidan was very helpful honest and…
Aidan was very helpful honest and efficient and there is a lovely warm welcome feeling in the shop all the staff are lovely and helpful
18 november 2025
Antwoord van Hays Travel - Workington
Hi Sue, Thank you so much, It was a pleasure to help you find and get booked your big special occasion holiday. Many Thanks Aidan
I spoke with Clare in the workington…
I spoke with Clare in the workington store today and once again got amazing service, I only called in to see how far in advance I got book and I left with the holiday. Amazing service nothing was to much to ask for. I wouldn't go anywhere else for booking holiday now
17 november 2025
Review zonder uitnodiging
Antwoord van Hays Travel - Workington
Thank you so much for your lovely feedback, this is very much appreciated 😊
Helpfully & patient
Helpfully & patient. Found us a great holiday at the right price. Thanks Claire 😎👍
9 november 2025
Antwoord van Hays Travel - Workington
Thank you so much for your lovely feedback, this is very much appreciated 😊
Never go anywhere else
Never go anywhere else, the staff are so friendly and welcoming, always happy to spend time and give recommendations.
5 november 2025
Antwoord van Hays Travel - Workington
Thank you so much for your lovely feedback, this is very much appreciated 😊
Always a good experience when I come in…
Always a good experience when I come in the shop Claire was expetinal as usual
7 november 2025
Antwoord van Hays Travel - Workington
Thank you so much for your lovely feedback , this is very much appreciated😊 always a pleasure to see you both .
The lady who sorted our booking
The lady who sorted our booking, Rachel was very professional and attentive.
28 oktober 2025
Antwoord van Hays Travel - Workington
Thank you so much for your kind words! It was truly a pleasure helping you with your booking. I'm so glad to hear you felt well looked after—providing attentive and professional service is always my goal. If there's anything else I can assist with in the future, please don't hesitate to reach out!
Warm regards, Rachel
Great experience
Aidan was very knowledgeable about the Canary Islands (best areas to go for some winter sun, hotel recommendations etc). He found us a good price for our last minute break away, nothing was too much trouble and he was very patient with us. We walked out of the store with everything we need including airport hotel and parking.
1 november 2025
Antwoord van Hays Travel - Workington
Thank you so much for your lovely feedback , this is very much appreciated 😊
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.