We got great service with a friendly, helpfull and honest sales lady. She tried her best to get the hotel we were after for the holiday in Greece and also matched the online price we'd been quoted!... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Hi, we booked another Alfa coach holiday using the York office, it was from the new Alfa brochure, infact it was so new it wasn't even on the system yet so a young lady called Ruby had to do it via t... Toon meer
Bedrijf heeft geantwoord
The ladies at the branch in York are brilliant, they really go out of their way to make sure that your holiday is booked, they keep you informed and will check things on your behalf regarding outstand... Toon meer
Bedrijf heeft geantwoord
On the 2 occasions we've visited the travel agents, first to book then to collect my tickets, everyone as been thoroughly warm and welcoming especially as im a nervous traveller. Very knowledgeable an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
14 Low Ousegate, YO1 9QU, York, Verenigd Koninkrijk
- 01904 310007
4,9
Uitstekend
913 reviews
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Exceptional service and advice
Exceptional service and advice. A real pleasure to book a holiday with Hayes.
8 juli 2026
Antwoord van Hays Travel - York
Michael,
Thank you so much for your wonderful review! We are delighted to hear that you found our service and advice exceptional, and that booking your holiday with us was a pleasure.
Kind Regards
Hays Travel York
Antwoord van Hays Travel - York
Jane king,
Thank you for your wonderful review! We are so pleased to hear that you consistently receive great service from us. We truly appreciate your kind words.
Kind Regards
Hays Travel York
Wonderful young lady who dealt with my…
Wonderful young lady who dealt with my holiday booking
7 juli 2026
Antwoord van Hays Travel - York
Jean,
Thank you so much for your wonderful 5-star review! We are delighted to hear that you had such a positive experience with the young lady who assisted you with your holiday booking.
Kind Regards
Hays Travel York
Always helpful
5 juli 2026
Antwoord van Hays Travel - York
Thank you for your kind words :)
Hays Travel York
Antwoord van Hays Travel - York
Thank you for your kind words :)
Hays Travel York
Enjoy visiting shop in town
Enjoy visiting shop in town. Staff are friendly and very helpful 🙂 are prepared to search all destinations and hotels until they find the right place and budget you have for your holiday.
3 juli 2026
Antwoord van Hays Travel - York
Mr Carl Abbey,
Thank you for your wonderful feedback! We are so pleased to hear that our staff were friendly and helpful in finding the perfect holiday for you within your budget. We truly appreciate your kind words.
Kind Regards
Hays Travel York
As always Ruby was very efficient
As always Ruby was very efficient, friendly and amusing.
3 juli 2026
Antwoord van Hays Travel - York
Richard,
Thank you so much for your wonderful review! We are so pleased to hear that our team member was efficient, friendly, and amusing.
Kind Regards
Hays Travel York
The staff are very friendly and honest
The staff are very friendly and honest, sorted me out with what I wanted.
2 juli 2026
Antwoord van Hays Travel - York
David,
Thank you for your wonderful review! We are so pleased to hear that our staff were friendly and helpful in assisting you with what you wanted.
Kind Regards
Hays Travel York
Molly was amazing as usual
Molly was amazing as usual, she has booked a few holidays for me now & I will continue using her in future. Very helpful, informative & friendly.
1 juli 2026
Antwoord van Hays Travel - York
Beverley,
Thank you so much for your wonderful feedback! We are delighted to hear that you consistently have such a positive experience with us and that you find our team helpful, informative, and friendly. We truly appreciate your continued loyalty.
Kind Regards
Hays Travel York
Antwoord van Hays Travel - York
Thank you for your kind words :)
Hays Travel York
Excellent service by Molly.…
We saw Molly who we have dealt with before. She recognised us and gave us a lovely welcome. Very efficient as usual. Answered all our queries and we were delighted to sign up for an 11 day holiday to Rome.
Molly is a great asset to Hays.
30 juni 2026
Antwoord van Hays Travel - York
Hello,
Thank you for your wonderful review! We are so pleased to hear that our team member provided such a lovely welcome and was efficient in answering all your queries. We are delighted you signed up for your holiday to Rome.
Kind Regards
Hays Travel York
What a fantastic shop the whole team…
What a fantastic shop the whole team are so helpful and nothing is too much trouble they go above and beyond, and you never have to wait long to be served always loads of staff available
23 juni 2026
Antwoord van Hays Travel - York
Lilly,
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and that you never have to wait long to be served. We truly appreciate your kind words.
Kind Regards
Hays Travel York
lovely helpful staff
28 juni 2026
Antwoord van Hays Travel - York
Thank you for your kind words :)
Hays Travel York
Antwoord van Hays Travel - York
Thank you for your kind words :)
Hays Travel York
Very helpful with my booking req
27 juni 2026
Antwoord van Hays Travel - York
Des,
Thank you for your wonderful feedback! We are so pleased to hear that you found our assistance with your booking request to be very helpful. We appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel York
Booked a holiday over the telephone…
Booked a holiday over the telephone with Cara and found it a lovely, personable straightforward experience. I saw a holiday online and I really didn’t have the energy to travel into the branch. I felt I got first class service without it being a face to face encounter. I have used Hays in the past and will continue to do so, I always find their expertise invaluable and all the team are so friendly and never make you feel a burden. Thank you Cara and team 😊
22 juni 2026
Antwoord van Hays Travel - York
Catherine Dalby,
We are so pleased to hear you had such a positive experience booking your holiday over the telephone! It's wonderful to know you received first-class service and found our team's expertise invaluable. We truly appreciate your kind words and look forward to assisting you with future bookings.
Kind Regards
Hays Travel York
Personalized experience
Patience and attention to detail exhibited by Cara . Friendly, polite and informed approach. A very personalized experience.
20 juni 2026
Antwoord van Hays Travel - York
Daniel,
Thank you so much for your wonderful feedback! We are so pleased to hear that our team provided such a personalized and informed experience.
Kind Regards
Hays Travel York
Been on my own for a year,,feeling blue…
Been on my own for a year,,feeling blue walked, into Hays,Rebecca’s warm smile and welcome greeting like I had been in last week. She set to work on my awkward requests, so patient. I ended up so satisfied.
I booked holidays in both Italy and the U.S.A. Thank you Hays you have brilliant staff!
20 juni 2026
Antwoord van Hays Travel - York
Peter
Thank you so much for your wonderful feedback! We are so pleased to hear that our team provided you with such a warm welcome and patient assistance, leading to such satisfying holiday bookings. We truly appreciate your kind words.
Kind Regards
Hays Travel York
A lovely friendly experience
A lovely friendly experience. Booked a few times now and always receive 1st class service.
19 juni 2026
Antwoord van Hays Travel - York
Ann
Thank you for your wonderful feedback! We are so pleased to hear that you consistently receive first-class service when booking with us. We truly appreciate your continued business.
Kind Regards
Hays Travel York
Antwoord van Hays Travel - York
Jackie Thompson,
Thank you for your wonderful review! We are so pleased to hear that you consistently receive first-class service from us. We truly appreciate your loyalty.
Kind Regards
Hays Travel York
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