We got great service with a friendly, helpfull and honest sales lady. She tried her best to get the hotel we were after for the holiday in Greece and also matched the online price we'd been quoted!... Toon meer
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Hi, we booked another Alfa coach holiday using the York office, it was from the new Alfa brochure, infact it was so new it wasn't even on the system yet so a young lady called Ruby had to do it via t... Toon meer
The ladies at the branch in York are brilliant, they really go out of their way to make sure that your holiday is booked, they keep you informed and will check things on your behalf regarding outstand... Toon meer
On the 2 occasions we've visited the travel agents, first to book then to collect my tickets, everyone as been thoroughly warm and welcoming especially as im a nervous traveller. Very knowledgeable an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
14 Low Ousegate, YO1 9QU, York, Verenigd Koninkrijk
- 01904 310007
4,9
Uitstekend
912 reviews
Vraagt klanten om een review
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Rebecca the manager as always helped so…
Rebecca the manager as always helped so much!
Many thanks to her.
18 juni 2026
Antwoord van Hays Travel - York
Mike,
Thank you so much for your kind words! We are so pleased to hear that our team member was able to provide such excellent assistance. We truly appreciate your feedback.
Kind Regards
Hays Travel York
Excellent service
Excellent service. We have used Hays Travel for many of our holiday bookings and will continue to do so. Thank you Cara.
13 juni 2026
Antwoord van Hays Travel - York
Bill,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently choose us for your holiday bookings and appreciate your continued loyalty.
Kind Regards
Hays Travel York
Terrific.
Extremely helpful and efficient. Sabina was the person I spoke to in York and she was first class.
12 juni 2026
Antwoord van Hays Travel - York
Celia Harria,
Thank you for your wonderful feedback! We are so pleased to hear that our team member in York provided you with such excellent and efficient service.
Kind Regards
Hays Travel York
Always go to them now as they are…
Always go to them now as they are friendly and helpful
12 juni 2026
Antwoord van Hays Travel - York
Peter Dunham,
Thank you so much for your wonderful review! We are delighted to hear that you consistently find our team friendly and helpful. We appreciate your continued support!
Kind Regards
Hays Travel York
I hadn't a clue how I was to book a…
I hadn't a clue how I was to book a flight...
But Very Helpful and Excellent help from a young lady called Sophia.
She out my mind at rest in every way! 👍🌞
12 juni 2026
Antwoord van Hays Travel - York
Joan,
Thank you so much for your wonderful 5-star review! We're so pleased to hear that our team was able to put your mind at ease and provide such helpful assistance with your flight booking.
Kind Regards
Hays Travel York
Excellent!
20 augustus 2025
Antwoord van Hays Travel - York
Thank you for your kind words :)
Hays Travel York
Late getaway
Always professional and always very helpful,always a pleasure with no stress
6 juni 2026
Antwoord van Hays Travel - York
Angela Chelton,
Thank you for your wonderful feedback! We are so pleased to hear that you always have a professional, helpful, and stress-free experience with us.
Kind Regards
Hays Travel York
Antwoord van Hays Travel - York
Thank you for your kind words :)
Hays Travel York
We booked a holiday to Jersey.…
We booked a holiday to Jersey and our experience was excellent. Cara who booked it all was helpful, knowledgeable and friendly. We will definitely book there again.
3 juni 2026
Antwoord van Hays Travel - York
Marion,
Thank you for your wonderful review! We are so pleased to hear that our team member was helpful, knowledgeable, and friendly in assisting you with your holiday booking. We look forward to helping you again in the future.
Kind Regards
Hays Travel York
As always the york branch is both…
As always the york branch is both friendly and very helpful in booking another holiday
28 mei 2026
Antwoord van Hays Travel - York
Bob
Thank you for your wonderful feedback! We are so pleased to hear that our team in York was friendly and helpful in assisting you with your holiday booking. We truly appreciate your kind words.
Kind Regards
Hays Travel York
Booking our holiday.…
Sophia made booking our holiday so easy. Got us a great deal and followed up on everything she said she would do. We felt completely at ease with our booking.
3 juni 2026
Antwoord van Hays Travel - York
Hello
Thank you for your lovely review! We are so pleased to hear that your booking experience was easy and that you felt completely at ease.
Kind Regards
Hays Travel York
I was met by Sabina who immediately…
I was met by Sabina who immediately knew the hotel I was looking at. She took me through the flight and room options and I chose the ones that suited me best.
Sabina then ttold me about seat bookings, caar parking and the private ransfer that was needed. She was most helpful and gave me all the options and costs associated with them. I booked there and then. Haays and Sabina cannot be faulted.
1 juni 2026
Antwoord van Hays Travel - York
David Gregg,
We are so pleased to hear about your positive experience! It's wonderful that our team could assist with all aspects of your booking, ensuring you found the perfect options. Thank you for your kind words.
Kind Regards
Hays Travel York
Always help to he.p and very friendly
29 mei 2026
Antwoord van Hays Travel - York
Mr Hewitt,
Thank you so much for your kind words! We are so pleased to hear that our team was helpful and friendly. We truly appreciate your feedback.
Kind Regards
Hays Travel York
Rebecca is always really friendly and…
Rebecca is always really friendly and takes time to understand what sort of holiday we want and in our budget and finds us a great deal
19 mei 2026
Antwoord van Hays Travel - York
Rachael Hunt,
Thank you for your wonderful feedback! We are so pleased to hear that we were able to find you a great deal for your holiday.
Kind Regards
Hays Travel York
All the Staff friendly and helpful,the…
All the Staff friendly and helpful,the service was very good. staff helped with booking holiday and everything.
16 mei 2026
Antwoord van Hays Travel - York
Patricia,
Thank you for your fantastic feedback! We are so pleased to hear that our team was friendly and helpful, and that you received very good service with your holiday booking. We truly appreciate your kind words.
Kind Regards
Hays Travel York
Antwoord van Hays Travel - York
Thank you for the feedback!
As soon as we walked through the door…
As soon as we walked through the door we we're invited to take a seat and say what we were looking for.
As we weren't too sure that wasn't easy.!
However the young lady who helped us couldn't have been kinder, helpful and understanding, and found the perfect holiday for myself and my friend, both elderly ladies.
Many thanks,
Vivienne Clark
20 mei 2026
Antwoord van Hays Travel - York
Vivienne,
Thank you so much for your wonderful feedback! We are so pleased our team could assist you in finding the perfect holiday. We hope you have a fantastic trip!
Kind Regards
Hays Travel York
Antwoord van Hays Travel - York
Hi there,
We appreciate your kind words. We are so pleased to know you had an excellent experience with us.
Kind Regards
Hays Travel York
Professional as always
Professional as always. Becki was efficient in checking availability and booking the required holiday. Thank you very much.
14 mei 2026
Antwoord van Hays Travel - York
Penny,
We're so glad to hear you had such a positive experience! Thank you for your kind words and for choosing us.
Kind Regards
Hays Travel York
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