Heaps of Wins Reviews 

61
•
TrustScore 2 uit 5

2,1

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Beoordeeld met 3 van de 5 sterren

I just submitted $100 withdrawal from this site. On 1/25/2023 at 11:15am. I won it on no deposit promotion. Sent all my verifications as well. So far withdraw was approved and says it be at least 5 d... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolute rip off!!!!!!! Theifs!!! Do not send your money!!! I was waiting for my withdrawal to hit my bank account but it had not come.after 5 business days. When I messaged the message centre they to... Toon meer

Beoordeeld met 1 van de 5 sterren

Allow you to do multiple free chips without saying if you do 2 or more and win without depositing in between each one you cannot withdraw those winnings. Says it in the terms and conditions but why no... Toon meer

Bedrijfsgegevens

  1. Kansspelaanbieder
  2. ook in
  3. Casino
  4. Online casino/bookmaker

Geschreven door het bedrijf

Discover why players choose Heaps of Wins for safe, fun, and rewarding online casino experiences. Heaps of Wins Casino is designed for players seeking excitement, reliability, and rewarding gameplay. The platform offers a polished experience with fast payouts, clear rules, and secure banking options in $. Every feature is designed with players in mind, from desktop to mobile casinos. Players can enjoy spinning real money pokies, engaging in tournaments, or chasing progressive jackpots. The casino stands out for its daily bonuses, including 25 free spins for 7 days, as well as ongoing cashback rewards. With refer-a-friend offers and a robust loyalty program, Heaps of Wins combines entertainment with long-term value. The casino emphasizes fairness, secure gameplay, and responsive customer support, making it a dependable choice for both new and experienced online casino enthusiasts.


Contactgegevens

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2,1

Slecht

TrustScore 2 uit 5

61 reviews

5 sterren
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3 sterren
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 13% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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2,1

Alle reviews

(61)

28 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

This casino administration is extremely…

This casino administration is extremely exploitative and condescending. They knowingly encourage players to make actions that will disqualify them from withdrawing, and they don’t give any information about adverse consequences. They just wait til you already win to inform you that they guided you to be ineligible to make a withdrawal, and then the condescending “customer service” rep basically slandered me and justified the intentionally deceptive practices used by the establishment. Don’t recommend anyone go here unless you’re up for being scammed

17 mei 2026
Review zonder uitnodiging
Logo Heaps of Wins

Antwoord van Heaps of Wins

Hi Jeffrey,

We’re sorry to hear about your experience and understand your frustration.

We would like to clarify that all bonus terms and eligibility requirements are clearly outlined in our Terms & Conditions and Bonus Rules, which are available to every player before and during bonus activation.
Players are always encouraged to review these conditions carefully, as they determine wagering requirements and withdrawal eligibility.

Our support team aims to provide clear explanations whenever questions arise, and we regret if our communication came across as anything less than helpful or respectful.

We’re always open to reviewing any specific case in detail if the player contacts us directly with their account information.

Kind regards,
Heaps of Wins team

Beoordeeld met 1 van de 5 sterren

DO NOT PLAY THEY ARE FRAUDS

Won on no deposit bonus and I logged out to come back later when I logged back in my money was gone. When speaking with customer service rep she was extremely condescending with nothing but excuses, no explanation other than I played the money which I absolutely DID NOT! I WOULDNT RECOMMEND ANYONE PLAY WITH THIS CASINO NOT EVEN ON THEIR FREEPLAY UNLESS YOU WANT TO BE DISAPPOINTED!!!

26 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

30 days im asking to close my account... they are not doing it .... i will find someone from you third world mfs

30 days im asking to close my account

19 maart 2026
Review zonder uitnodiging
Logo Heaps of Wins

Antwoord van Heaps of Wins

Hi,

We’re sorry to hear about your frustration.

Unfortunately, we’re not able to look into this case as no username or registered email address was provided, so we can’t identify the account in question or verify the request.

We also want to clarify that we take account closure requests seriously and always process them in line with our procedures. We’d be happy to help resolve this as quickly as possible.

Please contact our support team directly with your account details so we can investigate and assist you properly.

Kind regards,
Heaps of Wins team

Beoordeeld met 1 van de 5 sterren

SCAMMERS

SCAMMERS - STAY AWAY
Recieved an email for a free chip-
claimed it - played the playthrough.
won max amt for bonus which is 100$

tried to withdraw but they said their system is doing maintenance.. waited 4 days... still cant withdraw.

i told myself this is a scam and im not gonna get this money so i played it... i kept winning with it until it became 500. few days later the withdrawal system is back online. i withdraw it.

3 days after i got an email that my request is denied due to claiming consecutive bonus... WELL DUHHHH

3 februari 2026
Review zonder uitnodiging
Logo Heaps of Wins

Antwoord van Heaps of Wins

Hi Jayson,

We’re sorry to hear about your frustration.

Please note that in our Terms & Conditions it is clearly stated that:

“Players cannot redeem multiple free bonuses consecutively. If you have redeemed one No Deposit Bonus and are subsequently offered another one, a real-money deposit needs to have been made in the interim for you to be eligible to withdraw the second No Deposit Bonus.”

You can review the full rules here: www.heapsofwinsplay.com/en/rules

We’re always here to help clarify bonus terms before or after claiming. If you have any further questions or would like us to review anything else, please feel free to reach out.

Kind regards,
Heaps of Wins team

Beoordeeld met 1 van de 5 sterren

Waiting for payout

Waiting for payout. The 6th will make it 5 buisness days. Quickly responded to my wire transfer being rejected and dob being corrected. When asked about my winnings i got silence. Not a good look being as they were promt initially. Not to hopeful on them coming through tbh... will update when paid. I'll put 5 stars when paid. This win would make a difference in my life 4 sure.

30 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Well...they just don't pay

Well...they just don't pay! Owed about $1200...more fool them...they would of got it back if they were straight laced. Doesn't matter, plenty of other places to go

22 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible casino

Terrible casino. Straight garbage. Same game with my money 200$ not a bonus, one dollar spins, 150 spins before I finally got free games and won 2.30$ another 20 spins before I hit one of the 4 available bonus rounds, won 15, then nothing. I shouldn't be surprised from an offshore unregulated casino though so I recommend nobody play here for real

14 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Didn't pay up

Dont even play here i did a deposit once when used a code made the play through and they rejected my 100 dollar winnings they are putrid scum dont even bother like really they make all the excuses up just not to pay up they are illegal for a reason

11 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam site

Scammers. I tried to withdraw when I finally won, they deleted my account and the $1100 of "withdrawable" funds with it.

19 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam

Scam. Sends free chip. Says no deposit, but won't let you withdraw without a credit card deposit.

16 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I won first place in a tournament

I won first place in a tournament. The prize was 67 dollars and they gave me $106. Then told me I couldn't cash out due to multiple free promotions.
Here's the thing, they have denied my attempts to use promos by saying "sorry" once I enter the code. Sometimes they grant it. It seems to me that since they can deny or approve a promo request then that takes away any right they have for complaint. Forget the fact that I haven't seen any warnings on any online casino warning anyone that even if they're approved a promo request that they will not allow you to withdraw winnings even if you win in their tournaments or if you play through their outrageous playthrough requirements. I'm contacting the gaming commission and looking into what needs done to force online casinos to take accountability.

12 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I would give zero stars if it were an…

I would give zero stars if it were an option. The casino requires a min of $30 deposit before cashing out on a "free" bonus. Also they rejected every document as well as every photo I submitted for proof of identification. Customer service advised me to get help by emailing the customer service's email account. Also when I requested the deletion of my account they claimed it wasn't allowed. SCAMMERS. they denied my every attempt to withdrawal my winnings yet required me to make a non refundable $30 verification deposit. It does NOT make sense. Why would I deposit money when already I've been denied identity validation.

13 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Stole my tournament win

These guys are a legitimate scam! I won a free tournament and they removed it from my account without paying! Even their terms and conditions didn't support this! Trevor is a support employee who did it and I'm reporting this to their local and international authorities!! Do not use them ever!

Heaps I'm reporting you to the CURCAO Gambling Board, the one place that it could really hurt them.

18 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scammers

Scammers! Still trying my cash out of 100.00 via Bitcoin! No replies to my emails and they keep putting my withdrawal back in my casino account! Update...I received a reply. Usa can only withdraw using Bitcoin. They insist you have to have a wallet starting with a 1 or 3! All 5 of my btc wallets start with a B! Another way for them to screw you!

27 mei 2024
Review zonder uitnodiging

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