Heat Outdoors Reviews 

good pre-sales advice and aftercare
Highly recommended

Great service with ordering replacement tube for my heater. Item came extremely well packed and the video instructions for fitting the new tube were very good and easy to follow. Wouldn't hesitate to recommend this company and its products.

Very quick delivery, product is excellent.

The service was great and the product also works well on cool summer evenings.

Great customer experience - gave me detailed knowledge on the product when I called, and they checked in with me to make sure I was happy with the product or whether they could help in any way. That was just the service - the heater I got from them was first class!

Good quality products that looks great and has been perfect to heat up the patio area.

Very good service and prompt delivery - very helpfull on the phone

Great service, efficient beautifully designed heater

Recently purchased some outdoor heating equipment from Heat Outdoors, have to say I highly recommend them, had a couple of queries with my purchase, these were dealt with super quick.
Can only say great service from start to finish. Would purchase again & recommend to all.

Ordered two infra-red heaters two years ago - excellent product that worked really well. Came to test them ready for the summer and one had developed a fault with the Bluetooth unit.

Contacted Heat Outdoors and a spare part was shipped same day with fitting instructions. Working perfectly again now.

Rare to find a company that offers such excellent customer service. Would highly recommend.

5 star friendly service, quick delivery, quality products. Recommend.

From start to finish they gave me great advice on what type of heater would suit my needs. Would not hesitate to deal with again.

Great communication with the company from start to finish and an excellent product . Will use again.

Amazing pizza oven!
Brought a pizza oven in the week and used today was fantastic. Called the company and the lady on the phone was very helpful. Product arrived quickly and was easy to set up. Out in the garden today and pizza was great.

So it's been more or less a Year since we brought our Patio Heater and we thought we can now give an honest reflection on our purchase..
We brought a Shadow Fatboy 2.4kW Remote with Tilt Stand and its been a revelation for our outdoor evenings experience.The heat it emits is reassuringly impressive and you can sit quite comfortably without feeling cold.
Lots of compliments on how good it is and amazed at the cheap running costs.
The customer service was exceptional. Took me through my options and what was my requirements.
Very helpful and i didn't feel they were pushy in getting an order.
The quality of their products is premium and it reflects positively on them that they supply to many business.
A truly great product and very happy with our product.

Swift delivery, really smart design which stands out from other pizza ovens. Concerned about cooking as heard lots of horror stories when doing my research...but delivers really tasty pizzas in less than five mins. Looks much more expensive than what it cost.

Bought a Santini patio heat from Heat Outdoors. Had a couple of issues - firstly the igniter did not work. After checking the obvious (battery installed correctly etc), made a call to support who immediately arranged for a replacement to be sent. Secondly had an issue with heater cover - again a quick call and replacement sent out immediately.
Excellent customer service - thank you.

We bought the Santini 13.5kW ECO Flame Gas Patio Heater and it is absolutely beautiful! The spiral flame is so mesmerising, that you can't stop staring at it. I had never seen a flame spiralling like this before and it definitely makes it a focal point for an cosy evening in the garden. We have a semi-covered gazebo and the heater really makes is toasty under it. Definitely recommend!

Excellent product and value for money glad I opted for this one rather than the bigger and more expensive brand