Came across Heath Crawford by accident. However really pleased I did. Carly was knowledgeable, professional and helpful. Explained everything clearly and I’ve saved over £100 per month.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very timely notification that BUPA ending and Aaron reviews market well to get the best deals and kept me updated with email. Once accepted he confirmed sending in post asking me to check and get in t... Toon meer
Bedrijf heeft geantwoord
Scott Souter was able to quickly identify our needs and guided us to the best option available. We didn't feel pressured to accept the product straight away as he allowed us time to think it over and... Toon meer
Bedrijf heeft geantwoord
Danny Fuller was excellent at finding us the type of policy we wanted. We were looking for a new insurer as previous provider had been increasing their prices at each renewal in recent years. We fo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeringsmakelaar
- ook in
- Bedrijfsverzekeringsmaatschappij
- Inkomensbescherming verzekering
- Tussenpersoon voor levensverzekeringen
- Verzekeraar
- Ziektekostenverzekeraar
Geschreven door het bedrijf
Heath Crawford are a family-owned and managed insurance broker based in Watford, Hertfordshire. We are committed to providing an outstanding level of customer service to our clients who include small and medium sized businesses and individuals.
Contactgegevens
Iveco House, Station Road,, WD17 1ET, Watford, Verenigd Koninkrijk
- 020 8421 7030
- hello@heathcrawford.co.uk
- www.heathcrawford.co.uk
4,9
Uitstekend
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Helpful and efficient.
28 augustus 2026
Antwoord van Heath Crawford
Thanks so much, Derek, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Thank you for taking the time to…
Thank you for taking the time to address all concerns and preferences. Your agent was professional ,informative and helpful, and helped me setup a private medical insurance that fits our profile and pocket. Would definitely recommend
11 augustus 2026
Antwoord van Heath Crawford
We value your feedback. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Health insurance quote
They rang me to discuss the quote which was slightly less than the previous year. New quote all sorted quickly and efficiently
27 augustus 2026
Antwoord van Heath Crawford
Thank you, Paul, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Carly was excellent
Carly was excellent. Very professional from the initial enquiry to completion.
1 september 2026
Antwoord van Heath Crawford
We appreciate your kind words. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Antwoord van Heath Crawford
Thanks so much, Alan, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Antwoord van Heath Crawford
Thanks for the review, Peter. We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Always so helpful and professional
1 september 2026
Antwoord van Heath Crawford
Thank you Shelley for your wonderful review! We're thrilled you're happy with our services. Your support means the world to us!
-The Heath Crawford Team
Able to find the best private medical…
Able to find the best private medical insurance quote for me!
1 september 2026
Antwoord van Heath Crawford
We appreciate your kind words, Dave. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Antwoord van Heath Crawford
Thanks so much, Janet, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Omar was very professional .
27 augustus 2026
Antwoord van Heath Crawford
Thank you, Colin, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
It all started so well and I was…
It all started so well and I was offered a price.
Once I was able to proceed - I was unable to reach the agent via direct phone number nor recieved any response from emails. Apparently she went away on holiday but there was no one covering her work. On her return I was told the price had increaded slightly which I agread to (not sure why now), then when I recevied the paperwork to sign the price had risen again by £180pa. This had not been mentioned to me. Apparently it was because we had moved into another month - but this was only because the agent went away & didn't respond to my communications. Not good and very unhappy so willl go elsewhere...
1 september 2026
Review zonder uitnodiging
Antwoord van Heath Crawford
Hi Susan,
Thank you for taking the time to share your experience. We’re genuinely sorry that what started as such a positive experience became frustrating, particularly when you were ready to proceed and were unable to reach us.
We’ve looked into what happened and completely accept that our communication should have been better while your adviser was away. You should not have been left waiting for responses without knowing when someone would come back to you, and we apologise for that.
The original price you were quoted was based on a July policy start date. By the time you were able to proceed, the start date had moved to September and the insurer’s pricing had changed. While insurer premiums can change depending on the start date, we appreciate that this should have been made much clearer to you before you received the final paperwork.
I’m pleased that we’ve since been able to speak with you personally, apologise and find a solution that you were happy with, including arranging two months free to help offset the difference in cost. We’re delighted that you have now chosen to proceed with us.
Thank you for giving us the opportunity to put things right, and also for your feedback. We’ve taken it on board and will use it to improve how we manage communication when individual advisers are unavailable.
The Heath Crawford Team
Antwoord van Heath Crawford
We value your feedback, Adam. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Good response and very helpful advice…
Good response and very helpful advice throughout
26 augustus 2026
Antwoord van Heath Crawford
Thanks for the review, David. We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
The service was very professional and…
The service was very professional and helpful resulting in a reduction of insurance premium. I would recommend this company. My thanks for a job well done.
26 augustus 2026
Antwoord van Heath Crawford
We value your feedback. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Sound advice
Sound advice ; good knowledge of health insurance market ; patience when responding to my numerous questions and professionalism
20 augustus 2026
Antwoord van Heath Crawford
Thanks for the review! We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
The lady who dealt with my health…
The lady who dealt with my health insurance was call Jenny. Her patience, knowledge and obvious desire to do the very best for me shone through. This level of customer service is rare these days.
Jenny is a real credit to the company!
29 augustus 2026
Antwoord van Heath Crawford
Thank you Tracey for your wonderful review! We're thrilled you're happy with our services. Your support means the world to us!
-The Heath Crawford Team
Clarity provided at every step of the…
Clarity provided at every step of the journey
29 augustus 2026
Antwoord van Heath Crawford
We appreciate your kind words, Tim. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Antwoord van Heath Crawford
Thanks so much, Phillip, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
I had various correspondence with Umar…
I had various correspondence with Umar Adam at Heath Crawford saying that I wished to continue with the same Medical insurance company as I had an ongoing claim in place. So he arranged for the renewal with BUPA to go ahead with no problems. Therefore I recommend Heath Crawford very highly.
Richard William Lees
24 augustus 2026
Antwoord van Heath Crawford
Thank you, Richard, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Ziggy Sergel's help
I found Ziggy Sergel's knowledge, patience and kindness absolutely excellent.
26 augustus 2026
Antwoord van Heath Crawford
We value your feedback, Linda. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
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