Very timely notification that BUPA ending and Aaron reviews market well to get the best deals and kept me updated with email. Once accepted he confirmed sending in post asking me to check and get in t... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Danny Fuller was excellent at finding us the type of policy we wanted. We were looking for a new insurer as previous provider had been increasing their prices at each renewal in recent years. We fo... Toon meer
Bedrijf heeft geantwoord
Scott Souter was able to quickly identify our needs and guided us to the best option available. We didn't feel pressured to accept the product straight away as he allowed us time to think it over and... Toon meer
Bedrijf heeft geantwoord
Prompt, responsive and fully engaged. Great options provided at renewal & Ian had understood & listened to my unique requirements. Very happy with service for my 2026/27 renewal
Bedrijfsgegevens
- Verzekeringsmakelaar
- ook in
- Bedrijfsverzekeringsmaatschappij
- Inkomensbescherming verzekering
- Tussenpersoon voor levensverzekeringen
- Verzekeraar
- Ziektekostenverzekeraar
Geschreven door het bedrijf
Heath Crawford are a family-owned and managed insurance broker based in Watford, Hertfordshire. We are committed to providing an outstanding level of customer service to our clients who include small and medium sized businesses and individuals.
Contactgegevens
Iveco House, Station Road,, WD17 1ET, Watford, Verenigd Koninkrijk
- 020 8421 7030
- hello@heathcrawford.co.uk
- www.heathcrawford.co.uk
4,9
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We were very impressed by James
We were very impressed by James for his work getting us the best rate for our health care.
Nothing was too much trouble for him and he was always very courteous and explained the situation very clearly.
He negotiated a very acceptable rate for the coming year.
7 september 2026
Antwoord van Heath Crawford
We value your feedback. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Professional and knowledgeable
The Heath Crawford Team exuded professional efficiency in every aspect of the renewal process for my medical cover.
7 september 2026
Antwoord van Heath Crawford
We value your feedback, Carol. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Excellent service
Excellent service, importantly, a good deal on my health insurance..
7 september 2026
Antwoord van Heath Crawford
Thank you Geoffrey for your wonderful review! We're thrilled you're happy with our services. Your support means the world to us!
-The Heath Crawford Team
Antwoord van Heath Crawford
We appreciate your kind words, Patricia. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Antwoord van Heath Crawford
Thanks so much, John, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
very helpful Grant Paton i must give…
very helpful Grant Paton i must give him 10/10 for persistence very thorough
1 september 2026
Antwoord van Heath Crawford
Thanks for the review, Alan. We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Antwoord van Heath Crawford
Thanks so much for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Several emails reminding me of renewal
Several emails reminding me of renewal. Also email of new renewal details & advice on a pending claim & staying with present provider
1 september 2026
Antwoord van Heath Crawford
We appreciate your kind words, Janet. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Antwoord van Heath Crawford
Thanks so much, Lizzie, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
Very disappointed with the level of contact
I was put off by the sheer number of calls I was receiving from Heath Crawford every day. Eventually, I answered the phone simply to politely ask for my details to be removed from their contact list, as I no longer wished to be contacted.
Unfortunately, the response I received from Jerome was very unprofessional. Rather than simply dealing with my request, he started counting the number of times they had called me that day. Low and behold, it turned out to be five calls in one day.
I find this level of repeated calling excessive, particularly when someone is clearly asking not to be contacted anymore. I was polite when making my request and expected the same level of professionalism in return.
Overall, the experience has left a very poor impression of Heath Crawford, and the way my request was handled only added to my frustration
7 september 2026
Review zonder uitnodiging
Antwoord van Heath Crawford
Dear Maddy,
Thank you for your feedback. We’re sorry that the frequency of our calls caused you frustration.
We have listened to the call you refer to and can confirm that you had received five calls from us that day. We agree that this was excessive and have raised this internally.
We also appreciate that, when you asked not to be contacted again, we could have handled the conversation better. Our adviser was trying to understand and respond to your concern by checking the number of calls that had been made, but we recognise that this wasn't what you needed at that point. We should simply have apologised for the level of contact, confirmed that your request would be actioned and brought the call to a close.
We’re sorry that this left you with a poor impression of Heath Crawford. Your feedback has been shared with the team and will be used to improve how we handle both our contact frequency and requests from customers who no longer wish to hear from us.
The Heath Crawford Team
First Class
Proactive, prompt in responding and delivering a very satisfactory solution.
27 augustus 2026
Antwoord van Heath Crawford
Thank you, Peter, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Speedy solution to need to reduce…
Speedy solution to need to reduce monthly outlay. Down and dusted within 24 hours
4 september 2026
Antwoord van Heath Crawford
Thank you John for your wonderful review! We're thrilled you're happy with our services. Your support means the world to us!
-The Heath Crawford Team
Danny was great
Danny was great. He made it easy to understand the options to meet our needs
4 september 2026
Antwoord van Heath Crawford
We appreciate your kind words, Martyn. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Excellent service and guidance from…
Excellent service and guidance from Carly Fletcher
3 september 2026
Antwoord van Heath Crawford
Thanks so much, Richard, for your fantastic feedback! We truly value your support.
-The Heath Crawford Team
I always feel they are doing their best…
I always feel they are doing their best to get you a good deal. Helpful and polite.
4 september 2026
Antwoord van Heath Crawford
Thank you, Linda, for your positive review. We're glad to hear you're pleased with our service, and we appreciate you taking the time to share your experience.
-The Heath Crawford Team
Excellent Company
I found Heath Crawford to be an excellent company, helpful and professional in every way. Many thanks to Greg Turberfield for securing a great agreement with my latest health care plan
4 september 2026
Antwoord van Heath Crawford
We value your feedback, Martyn. Thank you for your kind words and for choosing Heath Crawford for your health insurance. It's great to know we've met your expectations.
-The Heath Crawford Team
Great service and support from Jenny
4 september 2026
Antwoord van Heath Crawford
Thank you Gary for your wonderful review! We're thrilled you're happy with our services. Your support means the world to us!
-The Heath Crawford Team
Antwoord van Heath Crawford
We appreciate your kind words, David. Thank you for choosing Heath Crawford and for taking the time to leave a review!
-The Heath Crawford Team
Greg has been very helpful and found a…
Greg has been very helpful and found a good deal for us.
3 september 2026
Antwoord van Heath Crawford
Thanks for the review, Pam. We're happy to learn that you've had a good experience with us. Your support is truly appreciated.
-The Heath Crawford Team
Alaways helps me find the best deals
Alaways helps me find the best deals. They help to align customer's requirements to service offerings.
2 september 2026
Antwoord van Heath Crawford
Thank you Femi for your wonderful review! We're thrilled you're happy with our services. Your support means the world to us!
-The Heath Crawford Team
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