Heritage Classic Car Insurance Reviews 

Great service and a very polite and efficient advisor

I've been using Heritage for a few years now for multiple classic cars. They are always great to deal with and very helpful. In particular I'd like to mention Seema Lal and Parminder Jakhu who I've dealt with and they have been excellent.

Insurance renewed, but it should not have taken 35 minutes; waiting to speak to the Heritage team, attempts to sell numerous other products, did I want a personal appointee?.....etc.
The associate was only doing her job as pleasantly as she could and I renewed my insurance at a reasonable price, but I would have perferred to bypass the company's money-grabbing policies and speak to an agent more quickly. Norton needs to spend more on staff and less on computer/telephone systems

Seema Lal was very helpful and friendly. Many thanks.

This is another year and another renewal with these guys. They have always been competitive, hence I have been with them for last 4 or 5 years. This year, I would like to praise Harry B. for his determination to reduce my renewal quote. We managed to save about £800 for multi-car insurance.
Many thanks Harry.

Couldn’t have been better. Parminder was very efficient and helpful. No high pressure sales and a competitive premium.

Unfortunately I didn’t receive my renewal letter in the post but following a ‘checking’ call from Heritage, I received the details & also lower quotes based on mileage, as well as ‘laid up’ as our vehicle is not currently in use.
I spoke with Seema via email & subsequently Emily to renew on the phone. They were both very helpful, pleasant but professional.

They make it so easy to renew and get a quote

Very competitively priced and Harry was friendly, efficient and courteous explaining everything with no hard sell.

I’ve been insuring my van either these guys for 20 years - when I’ve checked the price is always competitive.

It’s also really nice to get through to young helpful and well trained people

There has been no reason to change

Cameron Din was very helpful and professional regarding the renewal of my classic car insurance. Policy was renewed without any issues.

The entire experience was extremely efficient.
Everything was explained clearly and best deal achieved.
The member of staff dealing with my insurance was polite and happy to repeat when asked.

renewal done over phone as useful to clarify any details.
All helpful and insured for my old BMW for another year thanks!

Very quick and easy to obtain a very reasonable quote. Representatives were really helpful and explained everything clearly.

Polite, informative to the point and little time wasted in concluding the discussion over the vehicle in question, thank you.

I was able to speak with a person who was very helpful and knowledgeable.
The service provided was excellent.

First class easy to talk to
Step by step talked throu each category and explained very clearly. Thanks

Very helpfull explained everything i needed to know great price , peace of mind all done ,great people to deal with thankyou.

The initial quote process was quick, easy and the best price I received.

Caitlin was very responsive in answering my questions and followed up as stated with final quotation