Hifi Gear Reviews 

A very positive experience indeed.
I was debating another TT or to upgrade my current Rega.
I went the upgrade route and I got all the required items from these folk.
Delivery was fast and everything was packed very well for transportation.
I wouldn't hesitate using them again

Highly recommend Hifi Gear. Very positive experience.

Needed a refund sorted with no problem

Good website made it easy to purchase what I required. Came quickly and very well packed.

Excellent service from this company! I placed an order for speakers on Wednesday and received them the very next Monday, despite being located on the Isle of Wight. Highly recommend for their efficiency and reliability.

Nice company . Highly recommended everyone

Excellent communication throughout the purchase above and beyond help can’t praise Jamie and Charlie enough for there help

Great service provided yet again by Jamie at HiFi Gear. Purchased a Rega P3 RS to replace my P1, with the advice given that it would be an excellent step up especially using my Rega Brio.
Jamie - take a bow, you weren’t wrong 👌

Great customer service.

HiFi Gears customer service is excellent. Manager Jamie Grindrod was always quick to respond to any questions and work hard to ensure I recevied the right product to suit my needs.

I would thoroughly reccomend HiFi Gear.

Quality of service is outstanding from HiFi Gear. I ordered online on Monday morning and got a call to make sure the proposed delivery date was convenient (which already tells you something about the high level of customer care). While on the phone I was able to ask about something related to my purchase, and take the opportunity to buy an accessory to be bundled in with the free delivery - which arrived as promised the next morning, really carefully packed. Although I'm not exactly local to them, they're close enough to feel like a bit like a local store, and given my experience so far I'd choose them again without hesitation. I will also look in next time I'm visiting Hereford because that's how good they've made me feel about the service they provide.

Great service as always. Thank you.

Customer service is excellent. I received all the advice I needed and the items I ordered were sent very promptly indeed, and worked perfectly. I couldn't be more satisfied.

I have always found Hi Fi Gear to be friendly and attentive. The items bought have been packaged very well and delivered in line with expectations.

Fast delivery, and fantastic customer service. Great seller.

I have been going to hifi gear for approximately 5 years now.

Always top class customer service every time. Very friendly always made to feel welcome . Very well informed and knowledgeable on all aspects of the music industry.

Today’s purchase was for
A rega planar 6 with Ania pro

I was buying a new system to play classical music and had very clear ideas about the 'sound world' I wanted. Jamie understood what I was describing from the outset and came up with some excellent recommendations and then steered me through in a well curated and unhurried listening session. Having been impressed with PMC Prodigy 5 speakers and Arcam A25 and CD5 I then visited some other stores to compare different setups in the 4k bracket. Whilst there is some keen competition out there, nothing won me over more than Jamie's initial recommendation. I returned for a second listening session, again unhurried and without any pushing for a sale. I greatly appreciated this as it gave me the chance to listen carefully and get all my questions answered. Communication both in person and by email was first rate. HIFI GEAR is an excellent shop which puts customers first. So good to find such expertise.

Excellent service.
First time visiting this store and I was impressed with the working knowledge of the staff. They were able to advise, demonstrate and give helpful opinion to identify the product I was looking for.
I recommend this hi fi outlet very highly.