Highbridge Caravans Reviews 

Ordering was easy. Delivery was quick

Good competitive price, with good friendly service.

Recently sold my Motorhome and purchased a new caravan from Highbridge Teigngrace and I was extremely pleased with the professionalism and communications from start to finish.
Even recommended a trainer for towing who was also excellent
If you are looking for a dealer don’t look any further than Highbridge fantastic company.

Thank You

WoW what an experience from when we ordered our new caravan to finally picking it up and driving away. James was brilliant with the order patient and not at all pushy he gave us some great advice about layout which really made us think. Then today we arrived to collect where Steve did an exceptional job of showing us how everything worked and checking we were happy, best handover we have ever experienced, thank you. Then it was onto payment and paperwork and Emma could not have been more helpful helping with tracker registration and what an excellent job on the number plate (especially the smile, she will know what we mean.). Finally we must not forget Sharon who helped with our px. If we could have given more than 5 we would have thank you all at Highbridge Caravans for the great experience we look forward to dealing with you in the future. Marc & Sue

Ordered these items after being let down badly by another supplier. These items arrived inside 48;hrs, before the PayPal refund from the other supplier which I had to cancel.
Highbridge Caravans will now be my go to supplier from now on for caravan spares. 1st class service, well done guys.

Purchased VW Camper Van (reg: RK****D) from Devon branch in May 2022. Sales experience was excellent. However the van didn't come with a new cambelt but suggested we book it in during the 1st year (under warranty) to get replaced. Booked in for engine service and habitation check, also to include cambelt replacement. Devon branch doesn't do the mechanical work so arranged for them to drive van up to their Highbridge branch in Somerset. Dates agreed back in February. Phoned today (day van due back) only to find out that the van was sat in their Devon branch over the easter holidays because nobody had collected it to drive up to Somerset. They didn't bother to inform us of this. Messed up our holiday plans and our camper van will have been off the road for at least 2 weeks until we get it back. First phone call to their Somerset branch concluded that they didn't know where the van was and needed an hour to investigate because 'the job card hadn't been started so we dont know if its here or still in Devon'. Total lack of communication between their Somerset and their Devon service departments. My opinion of Highbridge is now mixed.... great if you want to buy a motorhome or camper van from them but I would avoid them like the plague if you want to get your camper van or motorhome serviced in subsequent years. We will certainly be taking our camper van elsewhere for future service work... 2 weeks off the road for a service is a complete joke.

The service department is a brilliant team. We collected our caravan today after an emergency warranty repair which had been completed swiftly, efficiently and effectively. Just over a week ago we were welcomed with a smile, given a confident and thorough assessment of what was needed and the necessary paperwork was completed. Thank you Rebecca, Julia, Mike and Ian and the technicians who worked on our van. On top of everything it was valeted to perfection.

Easy to order and shipped quickly.

Mobile engineer Phil carried out a repair and service to our caravan. His approach to the repair was professional with a full understanding of all the technical issues that came with it. Phil is a credit to Highbridge Caravans. His customer service skills are excellent.
Thank you to Phil and Highbridge Caravans for a wonderful service.

Peter & Christine Elston

Ordered at 2.30pm and our order arrived at 10am the next day. Excellent service, very impressed.

Great price and the order was delivered very promptly.

I visited the camping caravan and motorhome show and saw the bo-camp feather table but it was priced much higher than advertised at Highbridge Caravans so I am very pleased to have received it two days later than the show and much cheaper. I am very happy with table and the delivery time. Happy Days.

Great after sales service managed by the excellent customer services team.

All the staff we met from the beginning were fair, honest, and the professional hand over of our Motorhome was exemplary.
We are now enjoying our Motorhome and will continue to return to Highbridge in the future.

Purchased our Adria Twin Campervan from Adam @ Highbridge who was most helpful with our purchase and with our colour choice by showing us other brands in the same colour, he is both informative and knowledgeable.
Weve had a few minor issues requiring Warranty claims and one slightly more significant but all were fixed in a timely fashion considering all the logistic and parts issues around the world which delayed the arrival of some of the parts, it just requires some patience on everyones part. I would like to pass on my Thanks too Simon in aftersales and all the team behind the front desk @ Aftersales who were all very pleasant and helpful, well done Highbridge.

Great price and extremely quick delivery. Thank you.

Good price, free delivery and very quick delivery. Good up to date communication.

Very helpful when I had to change delivery date

They let us do a 6 hour round trip and 1.5 hour handover to collect a motorhome only to find accounts werent in on Saturday so they could not check the money had arrived!! (they knew we were coming to do a money transfer so why did they not say? We’d been advised not to transfer any money before checking the vehicle, just as well as it turned out!!) But they had confirmed on the phone that a transfer on a Saturday would not be a problem) We were surprised to see there was new damage to the back of the vehicle which they weren’t going to mention but my photos showed it wasn’t there before, and some bits missing from inside to make up the bed. We weren’t allowed to look at the V5C (later found govt site recommends you ask to see it and gives you a list of what to look for). We decided not to purchase and we’re refunded our deposit. Staff were very helpful when we were agreeing to purchase it but different staff were there on collection day with very questionable attitudes apart from the handover guy who was brilliant. Oh add to that our account was hacked a few days after we’d used it with them and they were the only retailer we’d used it with. When I let them know so they could check their systems or whatever they didn’t seem interested.
A very poor experience and we would never recommend them.