Highland Appliance Services Ltd Reviews 

97
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

After asking around I received three recommendations for Highland Appliances. Spoke immediately with a local customer services advisor who gave me all the guidance I needed to proceed. Grea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Delighted with service overall. Call out within 24 hours, really appreciated, Chris was professional, very knowledgable, gave suitable advice going forward should any issues arise and was happy to hav... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had a old, bulky American Fridge Freezer to disassemble & place outside for uplift before new Fridge Freezer could be installed. Scott & Chris could not have been more helpful with both items & left... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Paul came over today to help me with my broken washing machine. He was nothing but helpful since the second he walked through the door, explaining everything he was doing and left the place immacul... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reparatieservice voor huishoudapparatuur
  2. Huishoudapparatuur winkel

Geschreven door het bedrijf

Founded in 1985, Highland Appliance Services has over 30 years’ experience in the sale and repair of home appliances from leading brands including AEG, Beko, Neff, Zanussi, Smeg, Siemens and Bosch in Inverness covering the whole of the Highlands Strathspey and Moray.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

97 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(97)

37 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Five Stars Review

After asking around I received three recommendations for Highland Appliances.
Spoke immediately with a local customer services advisor who gave me all the guidance I needed to proceed.
Great availability of engineers and able to work with my availability with work.
Chris arrived in the time slot arranged.
Quickly found the issue, replaced the necessary part after completing diagnostic checks.
Really professional service.
Knowledgeable and helpful, sharing guidance and advice as I hovered nearby for ongoing care and maintenance of the Bosch appliance.
Transparency on pricing and service.
Five star review for Chris the engineer and for Highland Appliances.
Many thanks!

11 mei 2026
Review zonder uitnodiging
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Antwoord van Highland Appliance Services Ltd

Aw that's so kind of you to write this review. We are happy that you are happy! I will let the team know!

Beoordeeld met 5 van de 5 sterren

Great service from Highland Appliance Service.

We had Paul from Highland Appliance Service install a new Bosch hob in out kitchen his work and service was excellent.

10 maart 2026
Review zonder uitnodiging
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Antwoord van Highland Appliance Services Ltd

Thank you so much for taking the time to write a review! We really appreciate it and hope you have many nice meals on your new hob!

Beoordeeld met 5 van de 5 sterren

Paul the engineer arrived promptly with…

Paul the engineer arrived promptly with the parts to affect speedy repair to our washing machine. He gave us some good advice on the use of washing powders versus washing liquids Many thanks

5 maart 2026
Review zonder uitnodiging
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Antwoord van Highland Appliance Services Ltd

I'm glad you were happy with the repair and thank you for letting us know! We really appreciate it!

Beoordeeld met 5 van de 5 sterren

I found all the staff extremely helpful…

I found all the staff extremely helpful .
From advice on the phone , ordering , delivery and installation by Paul - 10 out of 10 . Such quick service and my old appliance taken away . company was recommended by a friend and I wd have no hesitation in also recommending them .

4 maart 2026
Review zonder uitnodiging
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Antwoord van Highland Appliance Services Ltd

Thank you so much for your review, I'm so glad we could help you out with your new oven. I hope you enjoy many more dinners made in it!

Beoordeeld met 5 van de 5 sterren

Fifth time I have used this firm

This is at least the fifth time I have used this company and have been extremely pleased with the prompt helpful service and the quality of the products they deliver. This time it was a Bosch washing machine, installed efficiently by Paul (as usual!), who took the old one away for disposal.
Many thanks again

12 januari 2026
Review zonder uitnodiging
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Antwoord van Highland Appliance Services Ltd

Thanks so much for your review, we really appreciate it and your loyalty to us! I'm glad we could be of service again!

Beoordeeld met 5 van de 5 sterren

Great service from Paul

Totally delighted with the service this week from Paul.
He arrived on time, was very pleasant, completed the job quickly and efficiently and cleaned up after himself .Our cocker spaniel gave her seal of approval too 😉
Highly recommended

22 januari 2026
Review zonder uitnodiging
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Antwoord van Highland Appliance Services Ltd

Its so good of you to write a review thanks so much! I'm glad your dog approved too!

Beoordeeld met 5 van de 5 sterren

Microwave

Great help in finding a replacement Intergrated Microwave that would fit space and match existing appliances. Great communication from order to delivery date.
Engineers both friendly and polite and did a quick job fitting and explained the instructions. Took all waste packaging away.

16 januari 2026
Review zonder uitnodiging
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Antwoord van Highland Appliance Services Ltd

Thank you so much for taking the time to write a review, we really appreciate it! The engineers were appreciative that you had already removed the old one for them! Thanks

Beoordeeld met 5 van de 5 sterren

Excellent Service

First class service from choosing dishwasher to getting a super speedy appointment. Removed old appliance and fitted new one and took the old one away. Absolutely hassle free, wouldn’t hesitate to use again.

31 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best service all round.

Karen and the team were superb. Washing machine died at the weekend and they came to the rescue. New one installed and fitted with care and they go the extra mile. Really helpful and knowledgeable team who can not do enough. Thoroughly recommend them.

9 december 2025
Review zonder uitnodiging
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Antwoord van Highland Appliance Services Ltd

Thanks so much for your kind review, we really appreciate it!
Karen

Beoordeeld met 5 van de 5 sterren

5 stars is not enough

5 stars is not enough!

Chris Parker repaired our dishwasher. A very experienced, knowledgeable engineer who quickly identified the issue and dealt with it.

I will go to Highland Appliances first every time.

25 november 2025
Review zonder uitnodiging
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Antwoord van Highland Appliance Services Ltd

Thank you so much for your positive review, Chris will be pleased! So glad we could help you out with your dishwasher!

Beoordeeld met 5 van de 5 sterren

Fan on the NEFF cooker had blown

Fan on the NEFF cooker had blown. Called Highland appliance services and they came the same day. They had the parts and all fixed without any fuss.
Very efficient and Paul was very professional and explained what had happened and what needed done.
Would highly recommend.

14 november 2025
Review zonder uitnodiging
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Antwoord van Highland Appliance Services Ltd

Thanks Mr Kelly for writing this review. I'm glad we were able to fix your cooker for you on the same day! No takeaways unfortunately!

Beoordeeld met 5 van de 5 sterren

Purchased a washing machine and…

Purchased a washing machine and dishwasher from Highland Appliance Services. Karen was very friendly and helpful with information about different models. Paul, also very friendly, fitted both appliances quickly and efficiently, with useful information and advice.
Would definitely recommend and use this company again. Thanks.

6 november 2025
Review zonder uitnodiging
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Antwoord van Highland Appliance Services Ltd

Thank you so much for your review. I'm glad Paul and I were able to help you, we really appreciate your business! Hope you enjoy your appliances!

Beoordeeld met 5 van de 5 sterren

Thanks Chris for a perfect job…

Chris came to change the dishwasher pump. He arrived on time, took care of his environment, protecting the floor, hoovering, checking. Chris is also kind and considerate. We are delighted with the service that HAS provides. Our thanks go to the telephone lady too.

30 oktober 2025
Review zonder uitnodiging
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Antwoord van Highland Appliance Services Ltd

Thank you so much for taking the time to write a review, Chris always likes coming up the West Coast!

Beoordeeld met 5 van de 5 sterren

Excellent service provided

Excellent service provided. Arrangement of our hob repair appointment was efficient and timely, with a useful text reminder. The Highland Appliance Services engineer arrived in the time-slot arranged, with notification immediately beforehand. He repaired our induction hob, checking very thoroughly afterwards that all was well. The whole operation was tidily carried out, in a throughly helpful and friendly manner. Could not ask for better!

27 oktober 2025
Review zonder uitnodiging
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Antwoord van Highland Appliance Services Ltd

Thank you so much for you review, we really appreciate it and I will let Chris know. He was very glad to help!

Beoordeeld met 5 van de 5 sterren

Great service

We had to make a claim under the warranty of our product. Highland Appliances knew what was wrong by our explanation of the problem and ordered the part before coming out to save a second visit. Chris, who came out, was friendly, helpful and arrived promptly. Problem was fixed quickly, easily and with no fuss.

23 oktober 2025
Review zonder uitnodiging
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Antwoord van Highland Appliance Services Ltd

I'm so glad we were able to fix your cooker hood on the first visit for you! Thanks so much for your review too! Much appreciated

Beoordeeld met 5 van de 5 sterren

Excellent service

Paul arrived on time and quickly set to work. Very diligent and exceptionally careful to make sure there was no damage to surroundings whilst he completed the work. Lots of useful tips help and advice! Would highly recommend Highland Appliance!

14 oktober 2025
Review zonder uitnodiging
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Antwoord van Highland Appliance Services Ltd

thank you so much for your kind review, I will let Paul know and I'm sure he will be pleased!

Beoordeeld met 5 van de 5 sterren

A 5 star experience

Had a old, bulky American Fridge Freezer to disassemble & place outside for uplift before new Fridge Freezer could be installed. Scott & Chris could not have been more helpful with both items & left with my sincere thanks for just a great service.
Will definitely use Highland Appliance Service again.

21 oktober 2025
Review zonder uitnodiging
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Antwoord van Highland Appliance Services Ltd

Thank you so much for your review and for your business. I hope you enjoy your new fridge freezer!

Beoordeeld met 5 van de 5 sterren

Condenser repairs

Professional and quick repair. Paul arrived and explained the repairs clearly. Nice guy top job!

3 oktober 2025
Review zonder uitnodiging
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Antwoord van Highland Appliance Services Ltd

thank you for your review, I'm glad we could fix your drier for you!

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