Hippo Motorgroup were fantastic. I'm very happy with my new car. Mark W was great as a Fleet Account Manager. He responded to calls and emails promptly and made the process easy and enjoyable.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Customer service was very poor, waited over 3 hours for my car. Came on a 2 hour train journey never again just wanted my car was on the verge of collapsing Rehan, was helping me through out the whole... Toon meer
Excellent experience. Many thanks to Callum at the Blackburn branch. Found finance for us when we had been struggling. Very helpful, knowledgeable , patient, and friendly. Very easy to use website.... Toon meer
Bedrijf heeft geantwoord
I have had a very good experience of buying a car through Hippo. From the enquiry through to reaching Matthew Knowles on the process in sales on purchasing and then receiving the car this morning fr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Hippo Motor Group
Geschreven door het bedrijf
Welcome to Hippo Motor Group
Hippo Motor Group is one of the UK’s leading automotive specialists, helping customers find, finance, lease and drive away in the perfect vehicle.
As a family-owned business with more than 60 years of experience in the motor trade, we’ve built our reputation on delivering expert advice, great value and a hassle-free experience from start to finish.
Whether you’re looking for:
- Personal car leasing
- Business car leasing
- Vehicle finance
- New and used cars
- Vans
- Prestige vehicles
Our award-winning team is here to help every step of the way.
From first enquiry to vehicle handover and aftercare support, we aim to make the whole process simple, transparent and enjoyable. Every vehicle prepared by Hippo goes through rigorous quality checks at our state-of-the-art preparation centre, giving customers confidence in their next vehicle.
We’re proud to support thousands of motorists across the UK with access to a wide choice of vehicles, nationwide delivery, dedicated account managers and flexible finance solutions.
If you’ve experienced Hippo Motor Group, we’d love to hear your feedback. Your review helps us continue improving and helps future customers choose a company they can trust.
The perfect vehicle. The right deal. The Hippo experience.
Contactgegevens
Verenigd Koninkrijk
- www.hippomotorgroup.com
4,3
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3K reviews
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Good experience all round
Good experience all round. Happy with my purchase.
13 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Peter,
Thank you for your feedback. We’re delighted to hear you had a good experience overall and are happy with your purchase. We really appreciate your support.
Team Hippo
Matt
Matt, was excellent in handling the part exchange and going through the paperwork for my new car. This is the second car I have bought from Hippo and I think I will be back for my 3rd. Excellent work all round.
12 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Graham,
Thank you for your feedback. We’re delighted to hear Matt provided excellent support with your part exchange and made the paperwork for your new car smooth and straightforward. It’s fantastic to know this is your second car with Hippo, and we really appreciate your continued trust and loyalty. We look forward to helping you again when you’re ready for your third!
Team Hippo
I came across Hippo Motor Group when I…
I came across Hippo Motor Group when I was doing a google search on cars. I wasn’t sure I 100% wanted to change at the moment, but I gave it a go. I applied online and with a poor credit score I thought no chance… next minute all approved and I was searching cars. My account manager Connor was incredible. I did give him a bit of a challenge finding me something due to some negative equity on my current car, as well as a list of features the car needed to have, and I must say he smashed it out the park! He was friendly, patient, kept me updated throughout the process and made sure the car was right for me. The whole process was super easy, from signing documents to arranging delivery.
The delivery by Andy Barbour was absolutely seamless. He kept me updated via text message, and was here when he promised he would be. He helped me sign documents, let me look around the car and was generally chatty and friendly! He also made the whole process so easy. I love my new car, it’s in mint condition, all paperwork, locking wheel key etc given to me. I WILL definitely be back in around 3 years time for another vehicle! Thank you, Connor, Andy and Hippo!
12 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Paige,
Thank you for sharing such a detailed and positive review. We’re delighted to hear that, despite your initial uncertainty, Connor was able to support you through the process and secure the right vehicle for your needs. It’s great to know he handled the challenges around negative equity and feature requirements with patience, clear communication, and dedication to getting everything right for you.
We’re also pleased to hear that Andy provided a seamless and professional delivery experience, keeping you updated throughout and ensuring everything went smoothly on the day. It’s wonderful to know your new car arrived in excellent condition and that you’re so happy with it.
Your kind words about both Connor and Andy mean a great deal, and we’ll be sure to pass them on. We truly appreciate your recommendation and look forward to helping you again in the future.
Team Hippo
Liam on hand over was very helpful and…
Liam on hand over was very helpful and knowledgeable
Kayleigh in sales was also very good and found me the right car that we wanted
Thank you to everyone involved
12 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Ryan,
Thank you for your feedback. We’re delighted to hear Liam provided a great handover experience and was so helpful and knowledgeable throughout. It’s also great to know Kayleigh was able to support you in finding the right car for your needs. We really appreciate your kind words and support, and we’ll be sure to pass your thanks on to everyone involved.
Team Hippo
Antwoord van Hippo Motor Group
Hi Georgiana,
Thank you for your feedback. We’re delighted to hear you received great service from Liam. We’ll be sure to pass on your kind words. Thank you for your support.
Team Hippo
Recommend Hippo group Blackburn
Made us feel at ease while being professional.
The experience of buying a car was a pleasure!
Thank you Gareth and Liam
12 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Valerie,
Thank you for your feedback. We’re delighted to hear Gareth and Liam made you feel at ease while maintaining a professional approach throughout. It’s wonderful to know your car-buying experience was such a pleasure. We’ll be sure to pass on your kind words. Thank you for your support.
Team Hippo
Not impressed with response
I would like to add to my ongoing saga of having bought a used Corsa EV from the Hippo Motor Group. The fault that appeared after around a year after I bought this car (ELECTION TRACTION SYSTEM FAULT) is still unresolvable and undrivable after being at a Vauxhall specialist dealer for around 3 weeks now still trying to rectify the fault after having already replaced an expensive part. So far the cost of repairs of this car are around £3,000 plus for a car I paid over £10,000 for in 2024. The fault was inherent and manifested itself within around a year after purchase and clearly serious and the car should not have been sold in that condition and the decent customer care approach would have been to have offered a contribution towards repairs for a car that clearly had serious faults developing. I am a man in my late 60s who drives carefully with a young family and can not afford to keep paying out for repairs. I am very disappointed with the way Hippo Motor Group have handled this situation as the trauma of owning a car with a developing fault sold by them continues to cause stress, inconvenience and upset to me and my family. I am also in contact with Vauxhall over this matter.
29 mei 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Steve,
Thank you for taking the time to provide a further update.
We are sorry to hear that the issues with your vehicle remain ongoing and that you continue to be dissatisfied with the outcome. We appreciate that an extended repair process and continued uncertainty regarding the fault will be frustrating.
As this matter has already been reviewed and responded to directly, it would not be appropriate for us to comment on the specific circumstances publicly. However, we note the additional information you have provided and your ongoing concerns.
Thank you for taking the time to share your feedback.
Chris
Customer Experience Manager
Brought a really nice car from Hippo…
Brought a really nice car from Hippo Peterborough. Bailey was really helpful throughout the buying process. When it came to picking up the car Matt helped us to fill out the last bits. Everyone is really friendly and will do their best to help.
11 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Charlie,
Thank you for your feedback. We’re delighted to hear you found a great car at Hippo Peterborough and had such a positive experience with the team. It’s wonderful to know Bailey was helpful throughout the buying process and that Matt made the collection smooth and straightforward. We’re pleased our team’s friendly and supportive approach stood out to you. Thank you for your kind words and support.
Team Hippo
Good communication
Good communication, kept me updated about delivery and was on time. Car looks good. Alan was very helpful and informative.
11 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi,
Thank you for your feedback. We’re delighted to hear you were kept well informed throughout the delivery process and that everything arrived on time. It’s great to know Alan was helpful and informative, helping to make the experience a positive one. We’re also pleased you’re happy with the car. Thank you for your support.
Team Hippo
I received excellent service from…
I received excellent service from Bailey, the salesman at Hippo who walked with me through my journey to purchasing a new car. He was very calm, personable, friendly and patient from beginning to end and left me to make my own decision regarding the car options of which there were many. The dealership has a great stock of cars of excellent quality which are selected carefully and prepared with great attention to detail. Even the used cars look brand new. Overall, the customer care is excellent and I would definitely recommend it!
10 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi,
Thank you for your fantastic feedback. We’re delighted to hear Bailey provided such excellent service throughout your journey to purchasing your new car. It’s great to know he was calm, friendly, patient, and gave you the time and space to make the right decision for yourself.
We’re also pleased that you were impressed with the quality and presentation of our vehicles. We take great pride in carefully selecting and preparing every car to the highest standards, so it’s wonderful to hear this stood out to you. Thank you for your recommendation and kind words about our customer care. We truly appreciate your support.
Team Hippo
Raphael was amazing
Raphael was amazing. Informative, allowing for a smooth handover.
10 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Josh,
Thank you for your feedback. We’re delighted to hear Raphael was so informative and helped make your handover smooth and straightforward. We really appreciate your kind words and support.
Team Hippo
Great service from start to finish
Great service from start to finish . Would highly recommend
10 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Joshua,
Thank you for your feedback. We’re delighted to hear you received great service from start to finish. Your recommendation means a lot to us, and we really appreciate your support.
Team Hippo
I was a little early for my appointment…
I was a little early for my appointment but Matt was fantastic talking me over working of car and was easy to talk to told me everything about my new car he is a credit to the company
10 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Barrie,
Thank you for your feedback. We’re delighted to hear Matt made your appointment such a positive experience. It’s great to know he took the time to explain the workings of your new car, answered your questions, and made everything easy to understand. We’ll be sure to pass on your kind words, as comments like yours show why Matt is such a valued member of the team. Thank you for your support.
Team Hippo
Very good service every thing went…
Very good service every thing went smoothly highly recommend hippo
10 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Patryk,
Thank you for your feedback. We’re delighted to hear everything went smoothly and that you received very good service throughout. We really appreciate your recommendation and support.
Team Hippo
Really good and hard working workers…
Really good and hard working workers that are very nice
9 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Elliott,
Thank you for your feedback. We’re delighted to hear you found our team hardworking, friendly, and a pleasure to deal with. We really appreciate your kind words and support.
Team Hippo
Liam was a great person
Liam was a great person, he really helped us to get the best deals for the car and it was a great experience at the site.
9 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Riya,
Thank you for your feedback. We’re delighted to hear Liam provided such great support and helped you secure the best deal for your car. It’s wonderful to know you had a positive experience during your visit and felt well looked after throughout. We really appreciate your kind words and support.
Team Hippo
Everything was very well explained
Everything was very well explained, also very helpful with explaining gadgets in car, no pressurising!
9 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Darren,
Thank you for your feedback. We’re delighted to hear everything was explained clearly and that you found the team helpful when demonstrating the features and technology in your car. It’s great to know you felt comfortable throughout the process with no pressure, allowing you to make decisions at your own pace. We really appreciate your support.
Team Hippo
Alan Thomson who delivered the car was…
Alan Thomson who delivered the car was a nice chap. Very polite, patient and helpful. Very knowledgeable also. A very smooth experience. Great delivery service.
8 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi Sarah,
Thank you for your feedback. We’re delighted to hear Alan Thomson provided such a smooth delivery experience. It’s great to know he was polite, patient, helpful, and knowledgeable throughout. We really appreciate your kind words and support.
Team Hippo
Antwoord van Hippo Motor Group
Hi Romie,
Thank you for your feedback. We’re delighted to hear you had a great experience. We really appreciate your support.
Team Hippo
Fantastic service Matt was very…
Fantastic service Matt was very informative and polite. Sorted everything out for me couldn’t of asked any better
7 juni 2026
Review zonder uitnodiging
Antwoord van Hippo Motor Group
Hi,
Thank you for your feedback. We’re delighted to hear Matt provided fantastic service and was both informative and polite throughout your experience. It’s great to know everything was sorted smoothly for you. We really appreciate your support.
Team Hippo
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