HiQ Tyres & Autocare - Shrewsbury Reviews 

Great service as usual. Staff go above and beyond. I wouldn't hesitate to recommend them. It's so nice to have a garage you feel you can trust.

I’ve received really fantastic personal customer service from the garage in Shrewsbury. They even collected my car for its MOT and service as I was nervous about visiting a busy forecourt. I can’t rate them highly enough.

Ordered some tyres online, fantastic price, turned up the day I booked, no issues, left my wife car with them and walked into town, came back couple of hours later and all the work was done. Everyone was friendly and helpful, two mechanics even made the effort to say goodbye whilst they were in the middle of a conversation outside the garage.

I really liked the fact the website doesn't charge till the work is done, I have been to other garages, where they taken payment before online and they have ended up damaging my car, with no offer of refund.....but not a issue in this garage.....I will be returning.

Helpful, friendly, professional, inexpensive and trustworthy - they’ve really helped me out a couple of times now at very short notice and I can’t fault them.

Hi Q Shrewsbury
Always approachable, honest and they talk with you about what is going to be done. Been going here for over 30 years and have always felt we have had the best service. Thank you

I picked up a slow puncture on a visit to see some clients and as I was staying the night in Shrewsbury I left the car with them overnight. A tyre was ordered in case I needed one and I feared I might so I was delighted when I was told the puncture had been repaired at a very reasonable cost. Great service from a very friendly bunch of guys. Thank you so much 👍

Stuart - The Bossman was very kind and greeted me instantly!
Both Luke and Ross said Hello when I was in the waiting room.
Sam did the a fantastic job on the 4 wheel alignment! The drive is so much better!!

Lovely, happy, happy, kind-spirited staff and prompt service made this an excellent garage visit. They were professional and helpful, fitting my car in and getting it done on time. Even gave me a small discount on tracking without me asking, as it would have been cheaper online but I didn’t book it. What a breath of fresh air - definitely and example of how repeat business is generated. Thank you, gentlemen!

Top service today. Minimal fuss, reasonable prices and knowledgeable team.

Great service from SHREWSBURY depot have been using for years get the job done right and Fulda tyres are excellent value quality tyre.

Great service & value, always friendly, they provide honest advice, easy to book on line or over phone, contacted me during service to check details, it's great to have this business in the local area.

The team have looked after my car for a few years now and I was in on Wednesday for a free health check on car. The man in front desk ( think he's the manager) is great and explains things and particularly patient with the oldies. I would highly recommend this branch, many thanks for great service. Sharan Duckett

I have already wrote one review but because I am being ignored by customer services I’m writing another one because I cannot believe the same issue is going on nearly a month later. Ever since my car went in for a tyre change it has not been right. I have had to take the car back into the Shrewsbury branch 3 times now, even had the regional manager in to check the car to make sure something wasn’t being missed (which they found something!). But yet again a week on and the lights back on as soon as I hit the motorway. I don’t trust this garage at all and the customer service is horrendous. The thought of driving around with something potentially wrong with my tyres with a 6 year old in the car is very worrying. I will not let my complaint drop even if customer services do ignore me I’ll just take it to next level.

Best price in town for a quality tyre. Service was speedy and an overall pleasant experience. It pays to shop around.

Replaced my tyre within 40 minutes of pulling up. A great service. Thanks Paul.

Great service. Always very helpful

I purchased two tyres online (via ASDA) and was provided a choice of shops for the tyre fitting. I chose HiQ (Shrewsbury) based primarily on their close location and great reviews.
Their shop is very clean, both the work area as well as the customer waiting area. I had two tyres replaced on my Freelander 2 and had one rim serviced as air was escaping (albeit slowly). The work was excellent and the customer service provided by the friendly staff, particularly Stuart was superb. Highly recommend and would use them in the future.

Can't thank Stu, Tom and Luke enough. Arrived at pretty much closing time after a bolt got stuck in my tyre but they were kind enough to replace the tyre there and then even though it meant them working late. Have used here regularly and will continue to do so, thanks again guys

The Depot manager was friendly, helpful and knowledgeable. Work was carried out quickly and was done by himself. A+++++
Will definitely use again.

I had excellent service from the staff particularly the manager after calling
in with a puncture on my Skoda that had just happened.
They were very busy with staff off but went over and above to fit me in and replaced 2 tyres and carried out a wheel alignment.
Highly recommended !