Hireacamera.com Reviews 

1.878
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Great experience! Company contacted me asking if they could deliver a few days early and at no extra cost to me. Courier company collected following Monday so gave me plenty of time to use the lens.... Toon meer

Beoordeeld met 5 van de 5 sterren

Brilliant service. Website very easy to use. Nice after care with email and phone follow ups to clarify the process and reassure everything was in place. Very simple courier service. Enabled me to hir... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Highly recommended. I have been hiring from Hire a Camera for years; for all sorts of projects and all sorts of equipment. Staff on the phone are always lovely, helpful and committed to great service…... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hire A Camera helped me rent a Nikon z6ii body for a weekend event. Their service was friendly and professional, and the camera gear was in top condition, all delivered on time and in an easy to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Audiovisueel materiaal verhuurder
  2. Verrekijkerwinkel
  3. Camerawinkel
  4. Fotowinkel
  5. Fotografieservice
  6. Videoproductieservice

Geschreven door het bedrijf

Hireacamera started back in 2003 and has grown into one of the UK’s most popular suppliers of camera equipment, lenses and accessories. Whilst we continue to grow and adapt to the new demands of our customers, we constantly strive to make hiring from us the best rental experience possible. We started as a family firm and still maintain the same values. Our customers not only include enthusiasts and professionals within the photography and video industries but also agencies, local governments, industrial companies and large corporations. We deliver UK Nationwide on a pre-12pm service for complete peace of mind. Our website offers live stock availability and booking 24/7 365 days a year. In addition, this year we have added a network of Click and Collect stores, making it even easier to plan your shoot. For companies we offer accounts with dedicated support staff and favourable terms of payment.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,9

Alle reviews

(1.878)

108 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great customer service

Hireacamera offer fantastic customer service - the whole process of hiring kit is extremely straightforward and effective.

19 november 2025
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Antwoord van Hireacamera.com

Thank you so much, Patrick, for your wonderful 5-star review – we're thrilled to hear you think so highly of our customer service!
It's fantastic that you found the whole hiring process straightforward and effective, and we're especially pleased the Sony FE 90mm Macro lens served you well. Making kit hire as simple and hassle-free as possible is at the heart of what we do!

Looking forward to assisting you with future projects.

All the very best,
Hannah

Beoordeeld met 5 van de 5 sterren

Great company. Great communication. 11/10 - would use again.

They have a massive range of Fuji kit to hire and it helps when deciding on a massive purchase.

Delivery to my local London Camera Exchange made it infinitely easier to get the kit.

Communication with the company was great and it was really easy to set up an account.

Unfortunately, I was not able to use the lens completely to plan as a storm made all local sports pitches water logged and unplayable. But I can't blame them for that...

19 november 2025
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Antwoord van Hireacamera.com

Thank you so much, Liam, for your amazing review and that brilliant 11/10 score – we're over the moon!

It's fantastic to hear that our huge range of Fuji kit helped you try before you buy (that's exactly why we love stocking so much of it!), and that delivery to your local London Camera Exchange made everything so convenient. We're also really pleased the communication and account set-up were spot on – great communication is something we always aim for.

Sorry to hear the storm put a dampener on your sports shooting plans (literally!), but we're glad it didn't spoil your overall experience. Fingers crossed for better weather next time!

We'd absolutely love to welcome you back whenever you're ready to hire again – whether it's more Fuji testing or anything else.

All the very best,
Hannah

Beoordeeld met 5 van de 5 sterren

Smooth and easy process

So, I usually use hire a camera at work but this time it was for myself. And as always it was a smooth, easy process. The lady made sure everything was correct and the lens was right for my camera. Everything came on time and in fantastic condition. They even give you everything to post it back. Always a lovely experience.

13 november 2025
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Antwoord van Hireacamera.com

Thank you so much, Holly, for your lovely 5-star review – we're absolutely delighted to hear from you!

It's wonderful that you've always had such a smooth and easy experience with us, whether hiring for work or personally this time. We're especially pleased that our team took the time to double-check everything and ensure the lens was perfectly suited to your camera, and that it arrived on time in fantastic condition (complete with the return postage supplies!).

Providing a lovely, hassle-free experience is exactly what we aim for every single time, and feedback like yours means the world to us.
We'd love to welcome you back anytime – for work or play!

Best regards,
Hannah

Beoordeeld met 5 van de 5 sterren

Perfect, seamless and brilliant.

I hired the Canon EOS R6 Mark II a few months ago, it was a joy to use over the week I had it. The booking process was seamless, as was picking it up from Mayfield. Overall really happy with my experience.

18 augustus 2025
Review zonder uitnodiging
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Antwoord van Hireacamera.com

Thank you so much for your fantastic 5-star review – we're delighted to hear you had a perfect, seamless experience with us!

It's great that the Canon EOS R6 Mark II was such a joy to use during your hire week, and we're especially pleased the booking process and collection from our Mayfield store went so smoothly. Customer happiness is what we strive for every time!

We hope you captured some amazing shots and would love to welcome you back whenever you need to hire again.

All the very best,
Hannah

Beoordeeld met 5 van de 5 sterren

Great experience with hire a camera

Great experience with hire a camera, spoke to Sam and Mary who were very helpful. Easy process. There was an problem with the lens I wanted, it was returned/ delivered to them just before I booked it with focusing issues but I was quickly offered alternatives that were more expensive, at no extra cost!

10 november 2025
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Antwoord van Hireacamera.com

Thank you so much for taking the time to leave such a wonderful review Luke – we're absolutely thrilled to hear you had a great experience with us!
It's fantastic that Sam and Mary were able to help make everything run smoothly, and we're especially pleased we could quickly sort out an upgraded alternative for the Sigma 60-600mm at no extra cost when the original had that focusing issue. Going the extra mile for our customers, is exactly what we love to do!
We hope you captured some stunning wildlife photos and would love to welcome you back anytime.

Best regards,
Hannah

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. The kit I needed was available when I wanted it, it arrived at my place ahead of time and was in immaculate condition. The team at Hireacamera were super helpful and highly responsive to my questions. I was very impressed and will definitely use them again in the future.

13 november 2025
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Antwoord van Hireacamera.com

Thank you for your fantastic review Sam!

We’re thrilled to hear the Fujifilm XF 500mm arrived early, in immaculate condition, and that our team was super helpful and quick to respond. That’s exactly the kind of brilliant service we love to deliver!

We’re already looking forward to your next booking—see you soon!

Best regards,
Hannah

Beoordeeld met 5 van de 5 sterren

It was an easy way to hire camera…

It was an easy way to hire camera equipment. Shipped to us in advance and easy to send back with the courier pickup pre-arranged. Thanks

5 november 2025
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Antwoord van Hireacamera.com

Thank you for your great review Mark!

We’re delighted to hear that hiring the Blackmagic Pocket Cinema Camera 6K Pro was straightforward, with early delivery and a hassle-free pre-arranged courier collection. That’s exactly the smooth experience we love to deliver!

We’d be thrilled to help you again whenever your next project calls. Thanks for choosing Hireacamera!

Best regards,
Hannah

Beoordeeld met 5 van de 5 sterren

Exceptional.

Exceptional experience with this company. From initial enquiry to after-hire, they were professional, courteous and super helpful the whole way through. Excellent customer care and explained everything simply and in a perfectly understandable way. Will definitely be using them again.

29 oktober 2025
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Antwoord van Hireacamera.com

Thank you for your wonderful review Andrew!

We’re absolutely thrilled to hear you had an exceptional experience from start to finish. It’s fantastic to know our team was professional, courteous, and super helpful throughout, and that we explained everything clearly and simply. That’s exactly the standard we aim for every time.

Your kind words mean the world to us, and we’re already looking forward to your next hire!

Best regards,
Hannah

Beoordeeld met 5 van de 5 sterren

They were brilliant

They were brilliant. After not getting anywhere with another camera hire company who were unresponsive and unhelpful I tried Hireacamera. The service was excellent and they had all the equipment I needed. They went out of their way to ensure everything went smoothly. Thank you to the team!

30 oktober 2025
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Antwoord van Hireacamera.com

Thank you for such a glowing review Dieter!

We’re truly delighted to hear that after a frustrating experience elsewhere, Hireacamera stepped up with excellent service and all the equipment you needed. It means a lot that our team went the extra mile to make everything run smoothly for you.

Welcome to the Hireacamera family—we’d love to help again anytime!

All the best,
Hannah

Beoordeeld met 5 van de 5 sterren

Great service

Great customer service and making sure you know what kit you need for your shoot. Easy to arrange delivery and a fairly priced alternative to buying your equipment when you're starting out!

29 oktober 2025
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Antwoord van Hireacamera.com

Thank you for your fantastic review Christiane!

We’re thrilled to hear you appreciated our customer service and guidance on the right kit for your shoot. It’s great to know arranging delivery was easy and that we provided a fairly priced option as you get started—exactly what we’re here for!

We’d love to support your next project whenever you’re ready.

Wishing you all the best,
Hannah

Beoordeeld met 5 van de 5 sterren

The staff were very helpful and the…

The staff were very helpful and the customer service was second to none!

I dealt with a member of Staff called Mary (MacDonald i believe), and she was great!

Thank you very much for the service you provided, I will certainly be coming back when I need to hire cameras again

24 oktober 2025
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Antwoord van Hireacamera.com

Thank you for posting a review Aaron and for the shout out to Mary - I have passed on your lovely words.

We’re absolutely thrilled the service hit the mark and can’t wait to roll out the red carpet for your next hire. Just say the word and our amazing team will be here to assist you!

See you very soon,
Hannah

Beoordeeld met 5 van de 5 sterren

Hireacamera were great

Hireacamera were extremely efficient, friendly and professional. I would definitely recommend them to anyone. Easy to use and very helpful also.

30 oktober 2025
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Antwoord van Hireacamera.com

Thank you for your wonderful 5-star review Daniel!

We’re absolutely delighted to hear you found the team efficient, friendly, and professional—exactly the Hireacamera experience we love to deliver. Your recommendation means the world to us, and we’d be thrilled to help you (or anyone you send our way) again anytime.

See you on the next hire!

Best regards,
Hannah

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, camera lens was delayed by airline baggage, so a bit late returning. Contacted them, no fuss, no drama, no additional charges. Great customer service.

30 oktober 2025
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Antwoord van Hireacamera.com

Thank you for your fantastic review Paul!

We’re thrilled the Canon 100-400mm performed brilliantly for you, and even more pleased that when the airline threw a spanner in the works we could sort it with zero fuss and zero extra cost. That’s exactly the kind of stress-free service we love to deliver.

We hope your shots turned out beautifully—can’t wait to send that lens on its next adventure with you!

Wishing you all the best,
Hannah

Beoordeeld met 5 van de 5 sterren

Incredibly helpful and supportive in…

Incredibly helpful and supportive in the lead up to the hire. They made sure that the kit was going to be with us in time and that we weren't going to have any problems if the courier had problems. Overall process was pretty straightforward, even with being first-time hirers. Kit was in very good condition. Overall very happy. They got us out of a jam when we scored a bigger gig than we expected. Very happy.

14 oktober 2025
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Antwoord van Hireacamera.com

Thank you for your lovely review Alex. We’re thrilled the team could step in and save the day when that bigger gig landed—nothing makes us happier than getting first-time hirers out of a jam with zero stress. It’s fantastic to hear the Canon R6 II arrived in perfect nick, the pre-hire support gave you total confidence, and the whole process felt straightforward from start to finish.
We’d love to kit you out for the next big one. Just say the word.

Wishing you all the best,
Hannah

Beoordeeld met 5 van de 5 sterren

Great and efficient service with a wide…

Great and efficient service with a wide selection of options. Great team to work with.

17 oktober 2025
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Antwoord van Hireacamera.com

Thank you for your brilliant review Diego!
We’re delighted to hear you found our service great and efficient, with plenty of kit to choose from and a team that’s easy to work with. Feedback like yours is what keeps us smiling all day!

We’d love to have you back anytime—your next hire is just a click away.

Best regards,
Hannah

Beoordeeld met 5 van de 5 sterren

Really great service

Really great service, had an issue with the return but a quick call and they were on it.

20 oktober 2025
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Antwoord van Hireacamera.com

Thank you for your review and for seven years of loyalty Oliver!
We’re glad the team jumped on the return issue the moment you called and had everything back on track in no time. That’s the standard we set for ourselves, and it’s great to know it still hits the mark after all this time.
Thanks again for trusting Hireacamera.

Wishing you all the best,
Hannah

Beoordeeld met 5 van de 5 sterren

Loveliest lens hire company I’ve used…

Loveliest lens hire company I’ve used to date- really friendly customer service and they went above and beyond to accommodate changes to shoot plans and ensured I could get the lens back to them in a way that worked with the changes. Highly recommend and will definitely be using again.

20 oktober 2025
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Antwoord van Hireacamera.com

Thank you for such a heart-warming review Iain! We’re absolutely chuffed to be called the “loveliest lens hire company” you’ve used—that’s going straight to the office wall! It was a joy helping you chase that chef around the Scottish Highlands with the Sony 200-600mm, and we’re thrilled our team could flex around your shoot changes and sort a return that worked for you. Your recommendation means a lot to us. Looking forward to assisting you with episode 3!

Wishing you all the best,
Hannah

Beoordeeld met 5 van de 5 sterren

Higher standards

The camera I hired arrived as promised, was in excellent condition. All communication form hireacamera.com was clear and when I returned it, I received an acknowledgement and then refund of deposit. Couldn't have gone smoother!

20 oktober 2025
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Antwoord van Hireacamera.com

Thank you for your lovely review Catherine! We're delighted to hear the Sony A7 III arrived right on time and in tip-top condition. It’s great to know our communication kept everything crystal-clear and that your deposit was refunded promptly—exactly the smooth experience we aim for every time. We’d love to help you again whenever you need us.

All the very best,
Hannah

Beoordeeld met 5 van de 5 sterren

I honestly can't recommend this company enough.

I honestly can't recommend this company enough. I regularly use their services to hire lenses for various shoots throughout the UK and their service is impeccable. Due to the nature of some of my shoots being heavily weather dependent, unfortunately I'm subject to last minute alterations which they accommodate every single time. Everything goes to plan, the equipment is supplied well packaged with all the return requirements in the original package so they make everything super simple for you.

I also appreciate the courtesy call once an order is placed to ensure that everything is as intended.

Amazing work guys - I really appreciate it and will continue to be a customer and recommend you to all!

20 oktober 2025
Review zonder uitnodiging
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Antwoord van Hireacamera.com

Thank you for such an incredible review Tom! We’re absolutely thrilled to have earned your trust as a regular customer, and it means the world to hear that our team’s flexibility with last-minute weather changes has made your UK shoots run smoothly every time.
Knowing the kit arrives perfectly packed (with return labels ready to go!) and that our courtesy call gives you extra peace of mind is exactly the experience we strive for.
Your continued loyalty and recommendations are the highest compliment we could ask for.

Thank you again,
Hannah

Beoordeeld met 5 van de 5 sterren

Lens was perfect and well packed

Lens was perfect and well packed, showed up earlier than booked, and communications was good for the return.

No issues at all!

10 oktober 2025
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Antwoord van Hireacamera.com

Thank you for your great review Doug! We're delighted to hear that the Canon EF 12-24mm F4 lens was perfect and well-packed for your needs. It’s fantastic to know the early delivery worked out well and that our communication made the return process smooth. We look forward to assisting you with your next hire!

Wishing you all the best,
Hannah

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