Harriet Kelsall Bespoke Jewellery Reviews 

200
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

Alice was friendly and approachable from the start. Never did we imagine that old broken engagement ring and a few bits of jewellery could be made into such a beautiful wearable ring. We are thrilled... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My partner and I wanted to create an engagement ring using heirloom jewellery. Kirsty took the time to understand what was personally important to us and what we wanted in the ring - she was also incr... Toon meer

Beoordeeld met 5 van de 5 sterren

Working with Amy to make two modern rings from an antique ring I would never wear, we talked through various ideas & design. Amy has an amazing skill. Both my rings are beautiful & i now enjoy weari... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Danique made the whole process easy to follow and understand. She expertly worked out how to get my ideas in physical form, with a ring that turned out great. Clear communication, reasonably quick to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenontwerper
  2. Goudsmid
  3. Juwelier
  4. Sieraden reparatieservice
  5. Sieradenfabrikant
  6. Sieradenwinkel

Geschreven door het bedrijf

Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service. Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality. We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024. Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish. At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

200 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,9

Alle reviews

(200)

104 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great experience front to back

Great experience front to back! Lovely team and very happy with the ring! Thank you Abi!

10 september 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your five star review, we are delighted to know that you enjoyed you time with us and that you love your new bespoke ring. We are very grateful that you have taken the time to write this, we really appreciate it. We hope to see you again one day and send you our best wishes until then, from the whole team at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

White Gold ArtDeco Pendant with Sapphire & Diamond inset

We bought a 1.25ct oval cut sapphire and a 0.05 carat diamond to be made up into an art deco pendant. Bethany Moffatt was very helpful in helping getting to a design we were happy with. Then they sent us a CAD drawing to check. They took on board our comments and we were very happy with the result.

20 februari 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you for your five star review. We’re so pleased you’re happy with your sapphire and diamond Art Deco pendant. It was a pleasure working with you to refine the design and ensure everything was just right. We hope you enjoy wearing it for many years to come and we hope to see you again one day, best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

Bespoke ring

Bespoke ring - very pleases

11 december 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your five star review. We are really pleased to know that you love your bespoke jewellery and we hope that we can help you again in the future. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

Unique bespoke design experience

My wife couldn’t be happier with her experience at HK Jewellers. They created a beautiful push present ring to sit alongside her engagement and wedding rings, forming the perfect trio in 2021. We recently returned for a bespoke eternity family ring as her fourth ring, and once again they exceeded all expectations from consultation to designing to making it a reality.

A special thank you to designer Bethany who was so attentive and truly understood the sentimental value behind my wife’s idea. The craftsmanship by Susan is outstanding and the ring fits seamlessly with the existing ring set.
Thank you for creating something that will be treasure forever! Highly recommend! 💍✨

21 februari 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review. It was a true pleasure creating both the push present ring and the bespoke eternity family ring for your wife. We’re delighted to hear how beautifully they sit together and that the final piece captured the sentimental vision so perfectly. Your kind words about our designer and craftsmanship mean a great deal to us. Thank you for your trust and recommendation, we hope to see you again one day and send our best wishes until then, from all of us at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

Exceptional experience with Emily.

Had an exceptional experience at Harriet Kelsall. I had been searching for the perfect ring for many months, and nothing was up to scratch. I sat down with Emily, and she understood exactly what I was looking for. I also really appreciated the hand sketches. The ring was produced ahead of expectations, and we are both extremely happy with the finished outcome. I would highly recommend Emily to anyone looking for a bespoke engagement ring!

20 februari 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your wonderful review. We’re delighted to hear that Emily was able to bring your vision to life and that the design process — especially the hand sketches — made the experience even more special. It means so much to know the finished ring exceeded your expectations. Congratulations to you both, and thank you for your recommendation — we truly appreciate it. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

Redesigned ring

My Sri Lankan sapphire ring broke, so I collaborated with Danique on a new, unique design. Working with her was excellent, and I'm very pleased with the outcome.

15 december 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

It was a pleasure working with you to create a new, unique design for your Sri Lankan sapphire ring. We're so glad we could transform an unfortunate situation into something special and meaningful. Your trust in the process means a lot, and I’m thrilled to hear you’re pleased with the outcome. We hope you enjoy wearing your new piece for many years to come and we hope to see you again one day. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

Working with Alice Hobbs on the design…

Working with Alice Hobbs on the design of my ring was such a special experience. Alice listened to everything I said, took it all on board, and designed such a beautiful and unique piece for me that held personal significance. Nothing was rushed and I had the opportunity to look at a number of rings held in store and a selection of gemstones to finalise exactly what it was I wanted. Thank you for a wonderful and memorable experience!

30 januari 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your beautiful words. It truly means the world to us that designing your ring felt like such a special and memorable experience. Creating a piece that holds personal significance is always our goal, and we’re so glad you felt heard and supported throughout the entire process. We hope you treasure your ring for many years to come — thank you again for trusting us to be part of something so meaningful. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

A joy to work with!

If I was ever anxious about getting the design of our engagement ring right, the team at HK made the experience so enjoyable and brought the finished piece perfectly into being.

9 april 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely words. We’re delighted we could make the process enjoyable and bring your vision to life. It was an honour to be part of such a special moment. Enjoy, and we hope to see you again one day. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

The best compliment is to be a return…

The best compliment is to be a return customer. It was my pleasure to recommission Abi at Harriet Kelsall Bespoke Jewellery to design for me a pendant using my grandfather's stone from a pocket watch weight. It has become a sentimental piece of jewelry for me. Abi is a creative jewelry designer and the goldsmiths and jewellers at Harriet Kelsall are of the highest professional standard. Highly recommended.

24 oktober 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you for such a meaningful review. It was truly a pleasure creating a pendant using your grandfather’s stone and helping transform it into a sentimental piece to be treasured. We’re so glad you enjoyed the process and appreciate your kind words about our designers and goldsmiths — they’ll mean a lot to the whole team. Thank you for the recommendation and we hope to see you again one day. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

Truly outstanding work

Truly outstanding work. My engagement ring was a bespoke design, and my wedding ring was crafted to sit perfectly alongside it. The result is stunning and even better than I imagined. I’ll definitely be returning for future bespoke designs.

9 april 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words, it was an absolute pleasure creating your bespoke engagement ring and designing the wedding ring to sit perfectly alongside it. We’re thrilled to hear the result exceeded your expectations — that’s always our goal. We appreciate your trust in us and look forward to welcoming you back for future bespoke designs. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

The most magical engagement ring

I’m incredibly picky when it comes to jewellery. I got engaged in December 2022 but couldn’t find the perfect ring, even after nearly three years of searching and visiting just about every jeweller in Hatton Garden.
I remembered Harriet Kelsall from when I used to work in St Albans and had always admired their creations, so I decided to pop in. After chatting with the Senior Designer, Beth, I discovered they offer custom designs. I talked through what I liked, showed her some rings I’d seen, and explained what I didn’t like about them. Beth then hand-drew a few designs she thought would suit me. They were all gorgeous, and all closer to my dream ring than anything I’d seen in person during all my searching.
At a follow-up appointment, I chose two favourite designs, and Beth created a beautiful amalgamation of both. It turned out to be the most stunning piece of jewellery I could ever have dreamed of. We approved the design there and then, and just a few weeks later, my ring was on my finger.
Now, almost three months later, I still find myself staring at it every single day. I love it so much and truly can’t imagine ever loving another piece of jewellery more. The way it catches the light and the intricacy of the design are just incredible.
A special shoutout to Beth, who not only designed this amazing ring but made the whole process smooth and enjoyable. Communication was always clear and timely, and we felt well looked after every time we came into the shop. I had some very specific criteria, and every single one was met and exceeded.
Thank you, HK, for making my dream engagement ring a reality.

6 december 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for taking the time to share such a thoughtful and detailed review. It truly means the world to us to know that your journey led you to a ring you love so deeply, especially after such a long and careful search. Working with you on your engagement ring was an absolute pleasure, and we’re thrilled that the final design exceeded your expectations. Thank you for trusting us with something so special, and for allowing us to be part of such an important moment in your story. We hope to see you both again in the future and send our very best wishes until then, from us all at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

Excellent experience from start to…

Excellent experience from start to finish, Beth helped me arrange my thoughts and designed the perfect ring and giving useful options and advice for achieving it at different budgets

23 augustus 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely words, reviews like this fill us with such pride, it is great to hear you enjoyed the experience here with us. We hope that you enjoy wearing your new bespoke ring and we hope to see you again one day. Until then, best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

Absolutely stunning new designs.

After years unworn in my jewellery box, I had three pieces remodelled and transformed into absolutely stunning new designs. The entire process — from the initial phone call through to design and final outcome — was fantastic. Deborah instinctively understood my style and my wish to re-use rather than waste, and ultimately created jewellery that feels elegant, will be worn with great pleasure, and passed on in the future.

26 januari 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for this beautiful review. It was a pleasure working with you to reimagine your pieces, and we're so glad that the process, and final designs, felt as special as they were meant to be. Re-using and honouring existing jewellery is something we care deeply about, so it means a lot to hear that the results feel elegant, wearable, and future-worthy. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

Beautiful hand made ring

I wanted to use a local jewellers to design and make a ring and I knew I had chosen the right people as soon as I walked into the studio. There were testimonials all over the wall and Holly G understood exactly what I wanted to do, which was to use my own scrap gold to make a ring to a very specific design. She was very knowledgeable regarding the use of mixed qualities of gold and she matched the template of the design exactly in her drawings. The processes and potential pitfalls of hand building scrap gold were explained in great detail and I was informed regularly of the goldsmith’s progress. The ring itself is exactly as I had imagined and so beautiful. The quality of service throughout was brilliant. Thank you all!

27 januari 2026
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. We’re delighted you enjoyed the process and that the finished ring is exactly as you imagined. Our whole team will really appreciate your feedback. Thank you for trusting us with such a special piece and we hope to see you again in the future. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

Perfect wedding rings

A great experience; our designer, Holly, listened to what we were looking for and through clever questions and her jewellery manufacturing knowledge, helped us both achieve the perfect designs for wedding rings. The whole process was clearly explained and our rings were delivered on time and in bespoke wooden ring boxes.

12 april 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review. It's lovely to hear how much you enjoyed your time with us and that we created the perfect rings for you both. It is such a privilege to be a part of your story, so we thank you for choosing our team. Best wishes to you both for your future ahead and we hope to see you again one day, from us all at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

Bespoke Engagement Ring

I came into Harriet Kelsall (St Albans) with a vague idea of what I wanted out of a bespoke engagement ring. Bethany was able to help me refine this idea and turn it into a reality. Her ideas and sketches provided the means to create something truly beautiful and unique.
To say I am pleased with the result would be a gross understatement; the ring is absoultely stunning and everything I had dreamt of.
I would not hesitate to recommend the St Albans branch to anyone.

30 oktober 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for taking the time to share such a wonderful review. We’re absolutely delighted to hear how pleased you are with your engagement ring, and we’re truly honoured to have been part of such a special moment. Thank you again for your kind recommendation — it means a great deal to us. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

Beautiful engagement ring experience

My boyfriend and I (now fiancé!) went together to the St Albans store to design our engagement ring. Bethany M was our designer and was completely wonderful. She worked with our inspiration ideas, which were based on my grandmother's ring, but came up with suggestions where we were unsure on certain features/design choices. Bethany explained all the ring lingo and production to us which was super appreciated. The ring was ready on time for our holiday and we had a 10/10 experience. We will be back for the wedding bands!

26 juli 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your lovely review and congratulations on your engagement. We’re thrilled to hear you had such a great experience at our St Albans studio and shop and that we were able to bring your inspiration to life. We look forward to welcoming you back for your wedding bands! Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

Beautiful engagement ring

My partner and I worked with Alec to design her engagement ring. Alec guided us on the design with patience and expertise. His communication throughout the process, from designing the ring until the day I collected it was fantastic. We both absolutely love the ring and we’ll definitely be coming back to Alec for our wedding rings.

23 augustus 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you for your wonderful review. We’re so pleased to hear that we made the design process such a positive experience and that you both love the ring. We look forward to welcoming you back when it’s time to create your wedding rings. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

Truly amazing.

The experience from start to finish was so amazing. Amy was so helpful and worked so hard to help me design the perfect ring. I couldn’t recommend them highly enough.

20 december 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you so much for your kind words. We’re delighted to hear you had such a great experience and that we helped you design the perfect ring. We truly appreciate the recommendation and hope to see you again in the future. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

Beoordeeld met 5 van de 5 sterren

A beautiful bespoke designed eternity ring

Danique was very helpful in steering me in the design process for my wife’s eternity ring. She is clearly very knowledgeable and was able to turn my outline thoughts into a ring my wife loves. The ring was delivered on time. I would highly recommend HK to anyone looking for high quality bespoke jewellery.

16 december 2025
Review zonder uitnodiging
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Antwoord van Harriet Kelsall Bespoke Jewellery

Thank you for taking the time to share such a lovely review. We’re delighted to hear that you enjoyed our design process and that we could bring your ideas to life in a ring your wife loves. Timely delivery and exceptional craftsmanship are very important to us, so your recommendation truly means a lot. Thank you for choosing us for such a special piece, we hope to see you again one day. Best wishes from us all at Harriet Kelsall Bespoke Jewellery.

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