It’s the first time I’ve ordered online from HMV and was really impressed with the ease of ordering. My order arrived on the day it was due
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
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Lees wat reviewers zeggen
Nick helped me check out some records that weren’t in stock, to see when they will be in stock, and which locations have copies. He also helped with ordering one of the albums I was looking for, and I... Toon meer
Bedrijf heeft geantwoord
CD arrived on time n played perfectly the first 2 tmes. The next day it wouldn't play at all, even though other CDs played perfectly tried it again n just got tweeting noises so took it to your Black... Toon meer
Bedrijf heeft geantwoord
Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Blackpool
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, Verenigd Koninkrijk
4,8
Uitstekend
213 reviews
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Antwoord van hmv (UK) - Blackpool
Hi Miss Peake,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Blackpool
Hi Samantha,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Shop assistants were really nice and…
Shop assistants were really nice and very helpful
29 oktober 2024
Antwoord van hmv (UK) - Blackpool
Hi Julie,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Read and find out
Liked I could order the dvds I wanted, hated that the anime selection is so neglected and miniscule whilst 90% of the store is t shirts and cups
21 oktober 2024
Antwoord van hmv (UK) - Blackpool
Hi Josh
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn those last stars from you next time ;-)
Best wishes
Cashier was very happy and helpful
Cashier was very happy and helpful, will recommend anyone to purchase items
9 oktober 2024
Antwoord van hmv (UK) - Blackpool
Hi gravy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Way way way too long to deliver
Way way way too long to deliver
Ordered to store took ages , so tried 48 hrs royal mail tracked still took too long waited a WEEK !!!
Why do other companies manage to get things out so quick and you can't
17 oktober 2024
Antwoord van hmv (UK) - Blackpool
Hi Paula,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Antwoord van hmv (UK) - Blackpool
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered a blue ray movie
I ordered a blue ray movie, it came in less than half the time predicted. Not just that the staff were more than helpful throughout the process.
6 oktober 2024
Antwoord van hmv (UK) - Blackpool
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff helped me order DVD I…
Helpful staff helped me order DVD I wanted and it was there in 2 days I was kept up to date with emails
30 september 2024
Antwoord van hmv (UK) - Blackpool
Hello Sue
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
good customer service
5 september 2024
Antwoord van hmv (UK) - Blackpool
Hi peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Click and collect order.....good…
Click and collect order.....good communication and all good on collection...would recommend.
4 september 2024
Antwoord van hmv (UK) - Blackpool
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent as always.
Always great I tend to visit the blackpool store when I can, we need physical media stores, just a shame the closest is an hour away from where I live, excellent as always.
29 augustus 2024
Antwoord van hmv (UK) - Blackpool
Hi Erin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Quick efficient and top quality items
19 augustus 2024
Antwoord van hmv (UK) - Blackpool
Hi Janine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Kaelon
Came in the store to buy a massive teddy for my partner and had really good customer service from Kaelon at the till he helped us put our stuff in the bags and was really kind and fast
8 augustus 2024
Review zonder uitnodiging
Antwoord van hmv (UK) - Blackpool
Hi Ryan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everyone was really nice
Everyone was really nice and very friendly, they were helpful and polite. Amazing service favourite place to go.
26 juli 2024
Antwoord van hmv (UK) - Blackpool
Hi Samantha
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Poor quality pressings!
I recently made several purchases from HMV during the 1921 event, re-issues of classic vinyl in different colours. Out of those I purchased I had to return 2 because they were very bad pressings, the quality of the others was just acceptable. Very very disappointed indeed with my purchases but can't fault the returns policy as I had no issues getting a refund.
26 juli 2024
Antwoord van hmv (UK) - Blackpool
Hello Ian
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience with your products on this occasion.
So that we can advise fully, please contact our customer service team at support.hmv.com with as much detail regarding the faults as possible and they’ll take a look asap.
Quick efficient service
28 juli 2024
Antwoord van hmv (UK) - Blackpool
Hello Janine,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great product and price
Great product and price. I loved the fact that if it's sent to a store, it's essentially 'free' postage. Packaging was great too!
6 juli 2024
Antwoord van hmv (UK) - Blackpool
Hello Bryan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Lucky me, 2 Kerry king vinyls bought
I had been bought 2 vinyls that were the same for my birthday, luckily both from HMV. One was an online purchase the other from a store. I was in Blackpool for my birthday weekend and took one of the vinyls back to the Blackpool store to see if I could exchange one (with either copy of online receipt). The store was very helpful and ordered me a vinyl that I wanted to be delivered to my local store as it was not available in store. Both Blackpool and Mansfield stores were very friendly, polite and very helpful.
23 juni 2024
Antwoord van hmv (UK) - Blackpool
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Blackpool
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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