It’s the first time I’ve ordered online from HMV and was really impressed with the ease of ordering. My order arrived on the day it was due
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
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Lees wat reviewers zeggen
Nick helped me check out some records that weren’t in stock, to see when they will be in stock, and which locations have copies. He also helped with ordering one of the albums I was looking for, and I... Toon meer
Bedrijf heeft geantwoord
CD arrived on time n played perfectly the first 2 tmes. The next day it wouldn't play at all, even though other CDs played perfectly tried it again n just got tweeting noises so took it to your Black... Toon meer
Bedrijf heeft geantwoord
Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Blackpool
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, Verenigd Koninkrijk
4,8
Uitstekend
213 reviews
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Arrived on time and in great condition
Arrived on time and in great condition, great quality and reasonable prices.
16 juni 2024
Antwoord van hmv (UK) - Blackpool
Hi Angel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
As the only high street store for music…
As the only high street store for music and film, HMV is vital for those of us who are not too happy ordering online. The Blackpool branch has always been a pleasure to visit. The staff are informative, very friendly - and always so helpful.
14 juni 2024
Antwoord van hmv (UK) - Blackpool
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I love you HMV but time and time again…
I love you HMV but time and time again its unclear if your releases come with a slipcover or not? I know every webstore uses stock images but please try resolving this issue.
Have a nice weekend to all HMV staff.
16 mei 2024
Antwoord van hmv (UK) - Blackpool
Hi Darren,
Thanks for leaving us a review. Please be advised that the majority of our images mainly focus on the cover of the product and we crop out the actual case so that our customers can see the cover clearly. Apologies if this was perceived as a slipcase and thank you for bringing this to our attention; we'll raise this for review.
Whilst most studios will have a slipcase on their major releases for the first initial manufacturing run, after that stock has sold through they will revert to a normal amaray case without a slipcase. Unfortunately both versions have the same product code and barcode so it is impossible to know when that change happens.
Thank you for allowing us to explain our position on this matter, we look forward to seeing you in-store or online again soon.
We hope you have a nice weekend also :)
Knowledgeable and friendly staff
Knowledgeable and friendly staff. Very helpful, would recommend.
21 april 2024
Antwoord van hmv (UK) - Blackpool
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick delivery to store and took no…
Quick delivery to store and took no time at all to collect the item when I went to the shop.
13 april 2024
Antwoord van hmv (UK) - Blackpool
Hi Burty
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The man at the Blackpool store was…
The man at the Blackpool store was amazing and helped me out a lot, he deserves a lot of credit
8 april 2024
Antwoord van hmv (UK) - Blackpool
Hello Michaela
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
The guy that served me in the shop at…
The guy that served me in the shop at Blackpool could not have been more helpful. He was outstanding and arranged a delivery of a toy for my son which arrived and he’s over the moon.
It’s not often these days you get a great customer experience but I definitely did.
Big thanks to the chap that served me, he’s a credit to you organisation. Thanks HMV!
6 april 2024
Antwoord van hmv (UK) - Blackpool
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Customer service
Very friendly staff. Fast delivery. Replacement sorted quickly due to a faulty cd.
30 maart 2024
Antwoord van hmv (UK) - Blackpool
Hi Bex
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
great selection
great selection, always my go to place for any music, and now lots more.
13 december 2023
Antwoord van hmv (UK) - Blackpool
Hi Andrew
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good range of products and service at HMV Blackpool
Having visited a few stores in Blackpool for suitable wired headphones and not finding either a suitable product or good service I gave up. On my way home I passed the HMV store and wondered if they sold them. Upstairs they had a wide selection. Though most were wireless they had a fair number ranging from surprisingly lower prices than I expected to more expensive for the knowledgeable and discerning. I asked for help and showed my old, well used and loved headphones but now broken that connected to my Yamaha keyboard. He confirmed the wired headphones on display were suitable and explained the difference between over ear, like my old ones, and on ear ones along with answers to my questions. He confirmed the 3.5mm connector which plugged into my Yamaha adapter were on the headphones I was considering. I bought and left the store happy I found a store with products and service that turned my negative day's shopping to a positive one. I am 72, not into wireless tech, Bluetooth and similar - a bit old fashioned, behind the times perhaps but one thing I do know is good old fashioned attentive customer service will never go out of fashion and that was there at HMV Blackpool.
20 februari 2024
Review zonder uitnodiging
Antwoord van hmv (UK) - Blackpool
Hi Raymond
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Keep me up to date with order and staff…
Keep me up to date with order and staff was very polite
2 februari 2024
Antwoord van hmv (UK) - Blackpool
Hi Kathy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
How fast you got my purchase to me
1 februari 2024
Antwoord van hmv (UK) - Blackpool
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Blackpool
Hi Paul
Thanks for getting in touch with such a positive 5 star review of our Blackpool store; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff very attentive and helpful
Staff very attentive and helpful, wouldn’t go anywhere else
25 januari 2024
Antwoord van hmv (UK) - Blackpool
Hi KEITH
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
great low prices.
2 januari 2024
Antwoord van hmv (UK) - Blackpool
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Record player
My son got the same record twice so I took it back to exchange one for another which wasn't in stock so I was offered delivery, excellent service from staff in the Blackpool shop upstairs and really quick delivery. Went in for a record player before Christmas as well and the staff again were very helpful.
27 december 2023
Antwoord van hmv (UK) - Blackpool
Hi Sharon,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Kept updated when my order was to be…
Kept updated when my order was to be dispatched, when it will arrive at store & when it was in store . Easy collection too
16 december 2023
Antwoord van hmv (UK) - Blackpool
Hi Lynda
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good service friendly helpful staff…
Good service friendly helpful staff quick delivery and good price
20 december 2023
Antwoord van hmv (UK) - Blackpool
Hi Tina
Thank you for leaving a 5 star review for hmv Blackpool!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon and merry christmas :-)
All good and quick.
20 december 2023
Antwoord van hmv (UK) - Blackpool
Exactly how it should be, so thank you Wayne and merry christmas!
Kept in touch regularly as to when CD…
Kept in touch regularly as to when CD was back in stock and available to pick up.
17 december 2023
Antwoord van hmv (UK) - Blackpool
Hi Frank
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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