I went into the Canterbury store just for a browse and as normal found myself buying something. Whilst there spoke to a very helpful and knowledgeable staff member (forgot to get his name) about some... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieSaint Margaret's Street 24, CT1 2TH Canterbury, England, GB
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Lees wat reviewers zeggen
Always a good online shop easy to look at and easy to buy from I wish it was still at Westwood cross broadstairs
Bedrijf heeft geantwoord
Extremely positive and helpful staff. Have been many times and they never let me down. What is not in the shop can be ordered (if available) and the service is very good.
Bedrijf heeft geantwoord
I pre-ordered Jurassic Park Rebirth before the date when it was actually released. Method of delivery was click and collect into my local store. However, I wasn't contacted by the store to say it had... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Canterbury
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Saint Margaret's Street 24, CT1 2TH, Canterbury, England, Verenigd Koninkrijk
4,7
Uitstekend
96 reviews
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Good
Always a good online shop easy to look at and easy to buy from I wish it was still at Westwood cross broadstairs
18 augustus 2026
Antwoord van hmv (UK) - Canterbury
Hi Nikki
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order.
15 augustus 2026
Antwoord van hmv (UK) - Canterbury
Hello Kathleen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Extremely positive and helpful staff.
Extremely positive and helpful staff.
Have been many times and they never let me down.
What is not in the shop can be ordered (if available) and the service is very good.
16 augustus 2026
Antwoord van hmv (UK) - Canterbury
Hi Flora
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
We went in with our kids today, and they were super friendly and kind to both children. Left feeling grateful for the excellent service.
10 augustus 2026
Review zonder uitnodiging
Antwoord van hmv (UK) - Canterbury
Hi Zoe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt and knowledgeable service.
6 augustus 2026
Antwoord van hmv (UK) - Canterbury
Hi Vernon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My item hasn’t arrived in store despite…
My item hasn’t arrived in store despite it being dispatched nearly 2 weeks ago
5 augustus 2026
Antwoord van hmv (UK) - Canterbury
Hi Terry,
We were very sorry to hear of the issues with your order and for any disappointment as a result of this.
We can see that a member of our service team has now been in touch to advise further.
Corrs Greatest Hits
Thank you for your excellent service! Well priced and speedily delivered. Always such pleasant staff
20 juli 2026
Antwoord van hmv (UK) - Canterbury
Hi Ben
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
As always ordered and delivered on time…
As always ordered and delivered on time helpful staff
15 juli 2026
Antwoord van hmv (UK) - Canterbury
Hi STEVEN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Canterbury
Hi Harry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Canterbury
Hi River
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Canterbury store
I went into the Canterbury store just for a browse and as normal found myself buying something. Whilst there spoke to a very helpful and knowledgeable staff member (forgot to get his name) about some classics, special editions and throw backs. In the end ordered in something I hadn't thought about since last watched in 92. Absolute top service
9 juli 2026
Antwoord van hmv (UK) - Canterbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Canterbury
Hi Jasmine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Item I ordered turned up well packaged…
Item I ordered turned up well packaged especially inside the box so it was even more protected. Was able to collect it from my local store as a Click & Collect.
3 juli 2026
Antwoord van hmv (UK) - Canterbury
Hello GARY
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Quick and efficient service
My order came into store quickly, was carefully packaged, and the in-store service was excellent.
29 juni 2026
Antwoord van hmv (UK) - Canterbury
Hi Paul,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good service.
27 juni 2026
Antwoord van hmv (UK) - Canterbury
Hello G
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to navigate the website
Easy to navigate the website. Was able to find what I wanted. Great price's and simple to pay
26 juni 2026
Antwoord van hmv (UK) - Canterbury
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered CD in store
Ordered CD in store, arrived in store within 2 days. I was notified every step of the way by email. Brilliant service.
21 juni 2026
Antwoord van hmv (UK) - Canterbury
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Canterbury
Hi Kay
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really easy
Really easy process for the click and collect style service. Quick turnaround from the point of order.
The team member at Canterbury was very helpful, friendly and efficient, making sure to check that everything was o.k with my order, and all served with a smile.
29 mei 2026
Antwoord van hmv (UK) - Canterbury
Hi Ricky
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
good service overall, just inconsistent
there was one time i ordered like 6 CDs online from here and they all arrived with various cracks in the jewel cases, assumed it was just a problem with the shipping so i went into the store myself instead of ordering (no biggie its not that far) but inside a bunch of the CDs had cracked and damaged cases too !!
this has only happened once so i dont think its a consistent issue, ive been buying CDs from here for a while and this has only happened this once, still i check the CD cases before i buy just in case
4 september 2025
Antwoord van hmv (UK) - Canterbury
Hi Luna
Thank you for taking the time to leave us a review. We are sorry to hear your item was damaged, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
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