The customer service was brilliant and I found them very helpful when I was looking for a certain CD, it wasn't in store but then I was told It could be ordered. The CD arrived within a few days
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 12, The Lanes, CA3 8NT Carlisle, GB
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Lees wat reviewers zeggen
Fantastic branch lots of items in store. Fantastic friendly and helpful staff found items for us as its a large store Will definitely go again
Bedrijf heeft geantwoord
I’ve had brilliant experiences with the Carlisle HMV, both in store and with Funko Pop pre-orders. The staff are always welcoming, helpful, and really know their stuff. Every time I’ve visited,... Toon meer
Bedrijf heeft geantwoord
Knowledge from the staff was amazing. Genuine interest in my love for music. Had conversation about how music of all genres can stir up memories especially of your teenage years. Ten out of ten.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Carlisle
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 12, The Lanes, CA3 8NT, Carlisle, Verenigd Koninkrijk
4,8
Uitstekend
142 reviews
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Brilliant staff very helpful 😁
😁👍 amazing helpful staff ..please give them a massive thanks 🙏👍
13 december 2024
Antwoord van hmv (UK) - Carlisle
Hi Margaret
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Nice and easy
Nice and easy to order. Quick collection time in store. Great affordable prices.
9 december 2024
Antwoord van hmv (UK) - Carlisle
Hi Miss Nelson
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly helpful staff
1 december 2024
Antwoord van hmv (UK) - Carlisle
Hello Karen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Just take a few days to get noticed…
Just take a few days to get noticed when the will arrive
7 december 2024
Antwoord van hmv (UK) - Carlisle
Hi Jose,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Antwoord van hmv (UK) - Carlisle
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
always good
1 december 2024
Antwoord van hmv (UK) - Carlisle
Hi Sammy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Polite and helpful staff
1 december 2024
Antwoord van hmv (UK) - Carlisle
Hi Mac
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff really helpful in store
15 november 2024
Antwoord van hmv (UK) - Carlisle
Hello Alison,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to place an order and arrange…
Easy to place an order and arrange collection at the local HMV shop.
16 november 2024
Antwoord van hmv (UK) - Carlisle
Hi Elizabeth,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Found the album I wanted on the website easily. Delivered to store for the day of release
1 november 2024
Antwoord van hmv (UK) - Carlisle
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Carlisle
Hi Charmaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very helpful
Staff very helpful. Blu Ray I was looking for not in stock, but staff member ordered it for me to be delivered to my home address. Very impressed with customer service
12 september 2024
Antwoord van hmv (UK) - Carlisle
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service and pleasant staff
Great service and pleasant staff,order was delivered to show as requested.
10 september 2024
Antwoord van hmv (UK) - Carlisle
Hi James
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Carlisle store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Contact by email was very efficient
Contact by email was very efficient. Always dealt with carlisle branch. Delivery was excellent. Very fast. Would recommend your service to anyone and recommend carlisle hmv
3 september 2024
Antwoord van hmv (UK) - Carlisle
Hi Gaye
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Exceptional Courteous Service
Over past week 2 visits to my local HMV the staff were exceptional sorted out my online purchase for collection and excellent customer service. Noticed that the stock of CD & Vinyl was extremely good.
Well done.
27 augustus 2024
Antwoord van hmv (UK) - Carlisle
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy access to all vinyl 👍🏻
19 augustus 2024
Antwoord van hmv (UK) - Carlisle
Hi Si
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff very helpful.
30 juli 2024
Antwoord van hmv (UK) - Carlisle
Hi Alison
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Kept me informed on a regular basis as…
Kept me informed on a regular basis as item was out of stock
23 juli 2024
Antwoord van hmv (UK) - Carlisle
Hi Stuart
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Carlisle
Hi david
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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