Caoimhe is autistic and any time we go to hmv which is a lot the staff are always so good and patient with her I wish more shops had staff like that
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 15, Fremlin Walk, Maidstone, ME14 1QG Maidstone, GB
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Lees wat reviewers zeggen
Was very satisfied with all the service i was given even though I was not e mailed that my record had arrived at the store the cashier bonnie was very apologetic so I give top mark's
Bedrijf heeft geantwoord
The availability of the range of products on sale through HMV. The shop staff have always been helpful and if an item hasn't been in stock in store, they have ordered it on my behalf and arranged a... Toon meer
Bedrijf heeft geantwoord
I wanted the Ballerina (2025) 4K steelbook HMV exclusive design. I went in to my local branch on a Friday, they didn't have it in stock but the very helpful staff ordered it for me and it was deli... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Maidstone
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 15, Fremlin Walk, Maidstone, ME14 1QG, Maidstone, Verenigd Koninkrijk
4,7
Uitstekend
188 reviews
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It’s the one shop I spend mist money…kpop item
It’s the one shop I spend so much money on in Maidstone . I really love the shop since in UK theres not many K-pop shop. At Maidstone this is the only shop where I get the kpop item. I at lest spend £100 or not in that shop. But I really wish the shop could add more items in the kpop section, for example adding TXT yeonjun ggum mixtape or even Riize album. Plus I’m trying to find the ggum mixtape set but theres so many shop thats sold out. So it will be nice to have it in a music shop like HMV. The staff and delivery is meeting my expectation! Keep up the good work!
14 mei 2025
Review zonder uitnodiging
Antwoord van hmv (UK) - Maidstone
Hi Alex
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Helpful staff at the Maidstone store.
Helpful staff at the Maidstone store.
Prompt email communication regarding collection.
A fair price.
9 juni 2025
Antwoord van hmv (UK) - Maidstone
Hi Stuart
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Maidstone
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Service and time when they say date…
Service and time when they say date and time . They meen it thank you H.M.V
15 mei 2025
Antwoord van hmv (UK) - Maidstone
Hi Simon
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service
Great service. Ordered a pre-order cd and it arrived on time. Collected from store which was simple and the staff were very helpful. Very pleased.
27 april 2025
Antwoord van hmv (UK) - Maidstone
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dvd orders /pre orders
Great service all pre orders come on time and always let you know when on way or if going to be a later date easy to order and any problems always on hand
11 april 2025
Antwoord van hmv (UK) - Maidstone
Hi Michelle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Maidstone
Hello Thomas
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Maidstone
Hi Ross
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They found Ringo Starr’s All Star Band
I had to ask a member of staff for a specific item as I couldn’t locate this in the store. At first I think I confused the shop assistant at first but she was very professional and found what I was looking for and pre ordered this for me very quickly.
18 maart 2025
Antwoord van hmv (UK) - Maidstone
Hi Richard
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Maidstone
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was a pre ordered dvd awaiting…
It was a pre ordered dvd awaiting release. It was actually released sooner than advised and HMV notified me and sent it out straight away. I was kept informed of the delivery every step of the way. I have used them before and I will again in the future.
28 februari 2025
Antwoord van hmv (UK) - Maidstone
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service from Max
Max who served me when ordering and on collection, was very helpful and worked to locate the band on the in-store computer as they are somewhat obscure. All professionally done 👍
26 februari 2025
Antwoord van hmv (UK) - Maidstone
Hello,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and we're sure Max will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Easy ordering online
Easy ordering online, good comms kept me up to date with delivery to store. Friendly and helpful gent in the shop, quick and efficient collection.
10 februari 2025
Antwoord van hmv (UK) - Maidstone
Hi Kirsty
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had a great experience with HMV…
I had a great experience with HMV Maidstone. The staff were polite, helpful, and made the process of ordering and collecting an item super easy. They asked for ID when I collected my order, which made me feel like my purchase was secure. The team is knowledgeable and efficient, and the store itself has a good selection. A little update on how items are arranged wouldn't hurt, but overall, fantastic service. Keep it up!
20 januari 2025
Review zonder uitnodiging
Antwoord van hmv (UK) - Maidstone
Hello Zayna
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Antwoord van hmv (UK) - Maidstone
Hi peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Ordering process very easy in store. Delivery even quicker than anticipated. Great all round
17 januari 2025
Antwoord van hmv (UK) - Maidstone
Hi Phil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy process
Great product, friendly staff and very easy click and collect process
4 januari 2025
Antwoord van hmv (UK) - Maidstone
Hello Alfie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Have not received the tshirt yet ???
Have not received the tshirt yet ???
Store in Maidstone messed up the order by putting the wrong address and ordering the wrong size shirt ☹️
Called to complain we have not received anything yet and it has still not been sorted..
RUBBISH SERVICE AVOID SHOPPING AT HMV
2 januari 2025
Antwoord van hmv (UK) - Maidstone
Hello,
We are sorry to hear of this issue.
We can see our service team has now been in touch and processed a refund for the incorrect order.
ordering system
Very easy ordering system also kept me up to date with my purchases.
Didn’t have long to wait for confirmation that my order was ready.
20 december 2024
Antwoord van hmv (UK) - Maidstone
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Wonderful staff and extremely friendly…
Wonderful staff and extremely friendly and helpful. Item not in stock, but assistant ordered for me to be delivered to my home in time for Christmas.
23 december 2024
Antwoord van hmv (UK) - Maidstone
Hi Jon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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