Caoimhe is autistic and any time we go to hmv which is a lot the staff are always so good and patient with her I wish more shops had staff like that
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 15, Fremlin Walk, Maidstone, ME14 1QG Maidstone, GB
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Lees wat reviewers zeggen
Was very satisfied with all the service i was given even though I was not e mailed that my record had arrived at the store the cashier bonnie was very apologetic so I give top mark's
Bedrijf heeft geantwoord
The availability of the range of products on sale through HMV. The shop staff have always been helpful and if an item hasn't been in stock in store, they have ordered it on my behalf and arranged a... Toon meer
Bedrijf heeft geantwoord
I wanted the Ballerina (2025) 4K steelbook HMV exclusive design. I went in to my local branch on a Friday, they didn't have it in stock but the very helpful staff ordered it for me and it was deli... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Maidstone
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 15, Fremlin Walk, Maidstone, ME14 1QG, Maidstone, Verenigd Koninkrijk
4,7
Uitstekend
188 reviews
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No email sent
Oh it only told me it was dispatched and never told me it was delivered but thank you
4 maart 2024
Antwoord van hmv (UK) - Maidstone
Hi Zainab
Thanks for taking the time to leave us a 3 star review! Most Click & Collect orders are delivered within 3-5 working days and we can see yours was delivered within 2 working days.
We hope to earn those last stars from you soon ;-)
Listening to my request and giving the…
Listening to my request and giving the correct information
7 maart 2024
Antwoord van hmv (UK) - Maidstone
Hi Karen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Recommend.
Very helpful and friendly assistance. Ordered 2 items instore and both were available for collection the next day. Excellent customer service. Long may HMV remain a presence on the High Street.
22 februari 2024
Antwoord van hmv (UK) - Maidstone
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy customer.
I got what I wanted. Only available in one format so the price was high, not the fault of HMV, more the record company and artist.
Staff did their job competently, gave me the information required, hey presto, job done. Happy customer.
21 februari 2024
Antwoord van hmv (UK) - Maidstone
Hello Alien
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Maidstone
Hi,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Maidstone
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The gentleman that served me was very…
The gentleman that served me was very helpful he took time to help me by ordering my product & getting it sent to me. Thankyou HMV.
20 januari 2024
Antwoord van hmv (UK) - Maidstone
Hi John
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
1975 CD
The young man in HMV Maidstone was very helpful and ordered 1975 CD for me which has arrived in good condition which I am very pleased
I place the order in the shop on the 14th December and received it of the 19th December 2024 which l think was very good
23 januari 2024
Antwoord van hmv (UK) - Maidstone
Hi Carole
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I had very helpful service in store and…
I had very helpful service in store and was advised on the best way to get the item I wanted which was not available at that time.
14 januari 2024
Antwoord van hmv (UK) - Maidstone
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Just love the store
Just love the store, great to physically see and look through great merchandise! Also a fan of your online store for the stuff I can't get in store.
11 januari 2024
Antwoord van hmv (UK) - Maidstone
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Maidstone
Hi,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Nightmare before Christmas glass
Online order was straightforward, tracking information was good and click and collect was also easy and I was served by friendly, polite staff.
I’m very pleased with the ‘nightmare before Christmas’ glass, it’s very good quality and good value.
16 december 2023
Antwoord van hmv (UK) - Maidstone
Hi ElliMay
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service.
16 december 2023
Antwoord van hmv (UK) - Maidstone
Hi Dermot
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Normally by in shop when in Maidstone…
Normally by in shop when in Maidstone but ordered on line this time as needed item now
When in shop staff very helpful and polite
13 december 2023
Antwoord van hmv (UK) - Maidstone
Hi Miss Wood,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were helpful and order came…
Staff were helpful and order came quickly and was correct
13 december 2023
Antwoord van hmv (UK) - Maidstone
Hello Alison
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Collection of Order
Collection of ordered DVD easy and extremely helpful salesperson who assisted with other purchases
6 december 2023
Antwoord van hmv (UK) - Maidstone
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Was not informed when order was ready…
Was not informed when order was ready to collect waited a week.
5 december 2023
Antwoord van hmv (UK) - Maidstone
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Kind regards
Efficiency
29 november 2023
Antwoord van hmv (UK) - Maidstone
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent shopping experience
Lovely staff who were very helpful. HMV staff have always been the best!
22 november 2023
Antwoord van hmv (UK) - Maidstone
Hi Natalie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
delivery was on time well packaged
16 november 2023
Antwoord van hmv (UK) - Maidstone
Hi Frederick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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