I visit HMV in Newbury fairly frequently and more often than not pick something up physical media-wise in-store or place an order for collection. The staff are always friendly and helpful, and on this... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit G20A, 68 Parkway Shopping Centre, RG14 1AY Newbury, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had visited my local HMV Newbury a couple of weeks prior to the release of Avatar Fire and Ash steelbook. I spoke to a gentleman called Paul who advised me that the Steelbook was coming out later th... Toon meer
Bedrijf heeft geantwoord
Acknowledged when entering the store and asked ''what can i help you with?' Two good points when dealing with the public. A good selection of classic 1930's to 2000+ films in either the collection... Toon meer
Bedrijf heeft geantwoord
We had a wonderful experience of what great customer service should be. We were helped with our issue regarding a new Hi -Fi by Rachel ( We believe she was the Manger) in the Newbury store. A great ex... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Newbury
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit G20A, 68 Parkway Shopping Centre, RG14 1AY, Newbury, Verenigd Koninkrijk
4,9
Uitstekend
133 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Pleasant and helpful people
Pleasant and helpful people. Delighted with my order and purchase
18 oktober 2025
Antwoord van hmv (UK) - Newbury
Hello Gillian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Newbury
Hello InPost
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Newbury store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Good service and pleasant staff got…
Good service and pleasant staff got what I wanted with no problems
14 oktober 2025
Antwoord van hmv (UK) - Newbury
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good value for excellent products.
27 september 2025
Antwoord van hmv (UK) - Newbury
Hello Leslie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Really helpful
Really helpful, knowledgeable staff, plenty of choice. Wouldn’t buy anywhere else 😊
27 september 2025
Antwoord van hmv (UK) - Newbury
Hi Helen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Lovely team in Newbury always welcoming…
Lovely team in Newbury always welcoming and happy to help .
We go there almost every weekend. Love the shop !
4 september 2025
Antwoord van hmv (UK) - Newbury
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great experience in the Newbury store
24 augustus 2025
Review zonder uitnodiging
Antwoord van hmv (UK) - Newbury
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A A A successful purchase with no fuss to search for me and…
Helpful,willing to search for me and prompt delivery will mean that I shop with HMV again.
19 augustus 2025
Antwoord van hmv (UK) - Newbury
Hi valerie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pre-order just as expected.
Pre ordered from HMV the order was delivered the day of release in great condition well packed, i was fully updated on the item order and delivery just as i had expected and hoped for.
Brilliant service and recommended.
19 juni 2025
Antwoord van hmv (UK) - Newbury
Hello Darren
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff were really helpful and very…
The staff were really helpful and very nice.
They placed an order for me which arrived promptly to my home.
23 juni 2025
Antwoord van hmv (UK) - Newbury
Hi tracey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
the young lady who served me was…
the young lady who served me was exceptionally helpful , very pleasant and made conversation with me while placing my order which as far as I'm concerned is great
15 juni 2025
Antwoord van hmv (UK) - Newbury
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Always a great experience and superb…
Always a great experience and superb staff!
13 juni 2025
Review zonder uitnodiging
Antwoord van hmv (UK) - Newbury
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very Helpful and friendly staff member.
25 mei 2025
Antwoord van hmv (UK) - Newbury
Hi Eugene
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good Customer service
Although you didn't have the cd I wanted in stock the lady (Sachen?) who served me was very personable and helpful. I was able to order and collect from a nearer branch (not collected yet).
17 mei 2025
Antwoord van hmv (UK) - Newbury
Hi Sam
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Antwoord van hmv (UK) - Newbury
Hi Scott
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All staff helpful prepared to check…
All staff helpful prepared to check stock and order. Was kept informed by email about order arrived in store on time
1 mei 2025
Antwoord van hmv (UK) - Newbury
Hi Mr Withers
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Newbury
Hello Audrie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Newbury
Hello Stephen
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Helpful staff
Helpful staff. Ordered a vinyl LP as sold out in shop. Probably cheaper on Amazon but I love the flicking through LPs in the racks, something you can't do on line. The LP i bought was one I didn't even know had been released, again 'random' unplanned purchases can't happen online.
6 april 2025
Antwoord van hmv (UK) - Newbury
Hello RS
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy ordering and item arrived for…
Easy ordering and item arrived for collection very quickly. Pleased with service.
16 februari 2025
Antwoord van hmv (UK) - Newbury
Hi Simon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.