The Hackett and Rothery ‘Roaring Waves’ CD event was well organised. Staff worked effectively to get everyone their CDs and LPs in good time for the signing. Good venue. Well run.
Bedrijf heeft geantwoord
Locatie
Wijzig locatie363 Oxford Street, W1C 2JW London, England, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Although disappointed and surprised that the new Paul McCartney cd was out of stock at HMV Oxford Street, the assistant was helpful did try to locate it but was unsuccessful. He ordered it for me and... Toon meer
Bedrijf heeft geantwoord
The sales assistant used his initiative to check in the drawer below the cd display as sometimes further cds are stored there. When he couldn’t find the cd we wanted he suggest we order from the artis... Toon meer
Bedrijf heeft geantwoord
Firstly, I'm so pleased HMV continues to remain open on Oxford Street. It's great for music lovers to browse and select music and videos in a bricks and mortar store. And the staff at HMV clearly enjo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Oxford Street
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
363 Oxford Street, W1C 2JW, London, England, Verenigd Koninkrijk
4,6
Uitstekend
898 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Zakk Wylde fab event 5 stars
Zakk Wylde fab event
keep on organizing events like this :)
28 januari 2026
Antwoord van hmv (UK) - Oxford Street
Hi fabrizio
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A photo with the artist at the event would be really nice
Although I enjoyed the event with Zack wydle it would’ve been really nice to have a photo taken with him, so that is really disappointing that should’ve been a little more time and everyone should’ve been allowed to get a quick picture with him as with all artists with it in the shop events
2 februari 2026
Antwoord van hmv (UK) - Oxford Street
Hi Raval
Thank you for taking the time to leave us a review. We are sorry to hear you were unable to have a photograph with the artist, apologies for any disappointment caused. Please be advised, that any photography with the artists are at event is completely dependant on the Artist themselves and their management team, and subject to time restraints.
Regards
The staff are so professional
The staff are so professional. Polite and helpful. They know their merchandise and approach to customers. Excellent.
19 januari 2026
Antwoord van hmv (UK) - Oxford Street
Hi Gokol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The great thing about my experience at…
The great thing about my experience at HMV was the staff members perfect customer service friendly, helpful, approachable and knowledgeable
13 januari 2026
Antwoord van hmv (UK) - Oxford Street
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
In Store staff need better product knowledge
I bought an album in-store as a Christmas present. Unfortunately, the staff sold me the wrong version, I wanted coloured vinyl and they didn't seem to know the difference.
It was not easy for me to return it because I live some distance from a hmv store and the trains were out between Christmas and New year and then I took ill so could not return it to a store. It took some toing and froing with customer service but they eventually let me return the item by post and I was refunded.
24 januari 2026
Antwoord van hmv (UK) - Oxford Street
Hi Clare
Thanks for leaving us a review. We're sorry to hear about the inconvenience caused and the confusion in-store regarding the vinyl version. That said, we’re pleased we were able to arrange for the return by post and that your refund has now been processed.
Thank you for your feedback — it’s appreciated.
Very helpful staff
27 januari 2026
Antwoord van hmv (UK) - Oxford Street
Hi Clayton,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
One of my most favourite shops.
One of my most favourite shops.
It is a shame there aren’t more of them on the high street anymore
21 januari 2026
Antwoord van hmv (UK) - Oxford Street
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were very helpful and kind
Staff were very helpful and kind. Made process of ordering really easy. Good communication, fast delivery 🙂
21 januari 2026
Antwoord van hmv (UK) - Oxford Street
Hi Missy,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Click & Collect with HMV
love the Click & Vollect service from HMV. That way in addition to browsing in store you have the option to have your picks ready and waiting for you. Love the 3 for £66 offer
special thanks to Angelina who helped a lot with my search for vinyls
21 januari 2026
Antwoord van hmv (UK) - Oxford Street
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Mr happy
DVD I ordered arrived in store to collect in 2 days. While in store I purchased a vinyl album I wanted with the help from the young lady assistant.
19 januari 2026
Antwoord van hmv (UK) - Oxford Street
Hi Jem,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The person who served me was pleasant
The person who served me was pleasant. You didn’t have the dvd in stock but got it promptly and it was easy to pick it up.
17 januari 2026
Antwoord van hmv (UK) - Oxford Street
Hi Gillian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent customer service and…
Excellent customer service and efficiency as well as the same from the shop
18 januari 2026
Antwoord van hmv (UK) - Oxford Street
Hi Dorothy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Awesome shopping experience
The team at the store sourced the album I was looking for and had it shipped to my home at no extra cost - great service and at a great price!
16 januari 2026
Antwoord van hmv (UK) - Oxford Street
Hi Christos,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Oxford Street
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Still great service after all these years
I don’t want to jinx it, but I am very pleasantly surprised and impressed that hmv particularly Onlin, but most times in store as well provide really brilliant service. I don’t know why I’m shocked but I guess I expected it over time to fade. Well done hmv keep it up for the next millennia to come.
16 januari 2026
Antwoord van hmv (UK) - Oxford Street
Hi Kirk
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent Service.
Kept informed of progress of order up to arrival. Packaging first class.
16 januari 2026
Antwoord van hmv (UK) - Oxford Street
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Oxford Street
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great variety of 4k blu rays which was…
Great variety of 4k blu rays which was what we were shopping for. Took advantage of a multibuy offer too.
Staff very friendly.
10 januari 2026
Antwoord van hmv (UK) - Oxford Street
Hi Lisa
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Oxford Street
Hi john
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pre ordered a record for collection
Pre ordered a record for collection. Good communication via e-mail when ready to collect. Staff member at HMV Oxford Street shop super friendly and efficient
10 januari 2026
Antwoord van hmv (UK) - Oxford Street
Hi H,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.