Very quick delivery to local store. Staff pleasant and efficient.All worked perfectly. Payment online showed as Sun (newspaper) which was a surprise and concerning at first!
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
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Lees wat reviewers zeggen
All the staff at the Truro store are amazing, they always go the extra mile. All around excellent customer service. Thank you 🤘😊
Bedrijf heeft geantwoord
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
Bedrijf heeft geantwoord
Staff here are always very helpful and knowledgeable. Just being able to go into a store, haver a proper browse, realise stuff that's on DVD is at your fingertips. I often see things i'd not thought o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Truro
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, Verenigd Koninkrijk
4,8
Uitstekend
210 reviews
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Very quick delivery to local store
Very quick delivery to local store. Staff pleasant and efficient.All worked perfectly. Payment online showed as Sun (newspaper) which was a surprise and concerning at first!
13 juni 2026
Antwoord van hmv (UK) - Truro
Hi P Smith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and helpful
Very friendly and helpful. Ordered a CD and everything was great. Very much appreciated
10 juni 2026
Antwoord van hmv (UK) - Truro
Hello Mary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
All the staff at the Truro store are…
All the staff at the Truro store are amazing, they always go the extra mile.
All around excellent customer service.
Thank you 🤘😊
5 juni 2026
Antwoord van hmv (UK) - Truro
Hello,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store, and the colleague you mentioned will be delighted to read this too. We’ll pass this on to the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Always friendly all the staff are a joy
8 juni 2026
Antwoord van hmv (UK) - Truro
Hi Susan
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Truro store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Antwoord van hmv (UK) - Truro
Hi Rob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Truro
Hi Philip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick delivery and very friendly staff.
21 mei 2026
Antwoord van hmv (UK) - Truro
Hi Mr Holt,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Truro
Hi Kelly
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
amazing service thank you very much
17 april 2026
Antwoord van hmv (UK) - Truro
Hi Chris,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV are always our go to for vinyl
HMV are always our go to for vinyl. The store is very well stocked and the staff very knowledgeable and helpful. Online experience is very good. The website is well designed and easy to use. Delivery is on time and very well packaged. The fact that they use Royal Mail is perfect for us, as couriers cannot find our house.
22 maart 2026
Antwoord van hmv (UK) - Truro
Hi Anita
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Truro
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Kind lady staff member in Truro
The young lady who ordered my CD was so kind, great customer service. A lovely shopping experience. I don't know her name but she certainly goes above and beyond in customer care. A credit to HMV
29 maart 2026
Antwoord van hmv (UK) - Truro
Hi Charlie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Truro
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was looking for a particular…
I was looking for a particular recording of a CD and I found the staff in Truro extremely helpful and very knowledgeable! Thank you !
12 maart 2026
Antwoord van hmv (UK) - Truro
Hi Bernadette
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The album was ordered to be collected…
The album was ordered to be collected from store. The vinyl was fine but album sleeve is damaged, better packing needed.
5 maart 2026
Antwoord van hmv (UK) - Truro
Hi Keith,
Thank you for your feedback.
We're sorry to hear that there was light damage to the sleeve and for any disappointment.
We will certainly pass your comments onto the relevant team for review.
Good communication regarding my order…
Good communication regarding my order and delivered to local HMV store ahead of schedule.
1 maart 2026
Antwoord van hmv (UK) - Truro
Hello Rog,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Truro
Hello Ms Clayden
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I ordered a Charli xcx wuthering…
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
26 februari 2026
Antwoord van hmv (UK) - Truro
Hi Hazel
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Antwoord van hmv (UK) - Truro
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
So I ordered from HMV it pick from the…
So I ordered from HMV web site and pick it up from the shop as I did not know how big the parcel would be and would not be home.I go to the pay point at the shop and asked for it and was given it straight away so that was nice and quick. I go to HMV shop most Sundays to look around and do buy a DVD film .The staff are very helpful and quick in finding things in the shop that I can't find, and the shop is always very clean.
16 februari 2026
Antwoord van hmv (UK) - Truro
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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