The staff member Jade A was so kind and helpful very exceptional customer service. She was attentive and super friendly. The headphones were ok but what really stood out for me was the level of servic... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnits 2 & 3, Lower Mall, Atria Watford Shopping Centre,, WD17 2TB Watford, GB
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Lees wat reviewers zeggen
This HMV is my local one and i usually shop for Kpop albums or at the t-shirts (occasionally the tech or gift items) and it used to be frustrating but a month or two ago they reorganised the kpop sect... Toon meer
Bedrijf heeft geantwoord
Arrived to pick up a pre ordered LP. No staff at the checkout or visibly present, waited several minutes for staff to appear after I rang the bell which I nearly missed because of the clutter surround... Toon meer
Bedrijf heeft geantwoord
The salesperson at the Harlequin Centre Watford was very helpful. The CDs that I wanted was in store and another she offered to order and either collect at store or have it posted to. I chose to hav... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Watford
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Units 2 & 3, Lower Mall, Atria Watford Shopping Centre,, WD17 2TB, Watford, Verenigd Koninkrijk
4,8
Uitstekend
185 reviews
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The staff member Jade A was so kind and…
The staff member Jade A was so kind and helpful very exceptional customer service. She was attentive and super friendly. The headphones were ok but what really stood out for me was the level of service from Jade.
15 augustus 2026
Antwoord van hmv (UK) - Watford
Hi Hana
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff are great and easy to shop :)
This HMV is my local one and i usually shop for Kpop albums or at the t-shirts (occasionally the tech or gift items) and it used to be frustrating but a month or two ago they reorganised the kpop section and it’s much better (also means i’ve spent a lotttt more money than planned lol). The staff are always lovely, especially Connie who’s helped me multiple times and is always extremely welcoming and sweet.
11 augustus 2026
Antwoord van hmv (UK) - Watford
Hi Jake
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Watford store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Antwoord van hmv (UK) - Watford
Hi Alan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything in stock and my daughter…
Everything in stock and my daughter loves this shop especially the k-pop area
6 december 2025
Antwoord van hmv (UK) - Watford
Hi Adam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Luv a movie night
Connie has been very helpful quite a few time's now I luv vampire and horror movies 🎬 Connie tells me what's out or coming out also l really wanted to see the movie Bullitt with Steve McQueen ordered and received quite quickly I will be in again in the near future happy day's
3 juli 2026
Antwoord van hmv (UK) - Watford
Hello Susan,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store, and the colleague you mentioned will be delighted to read this too. We’ll pass this on to the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Beautiful book
Beautiful book, bought for my wife. She loves it! Never a problem with deliveries from HMV :)
4 juli 2026
Antwoord van hmv (UK) - Watford
Hi Matthew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Watford
Hi Glenn
Thank you for leaving a review! We pride ourselves on offering our customers the best experience and we hope the issue mentioned previously has now been resolved. If you need any further assistance please feel free to contact us at support.hmv.com.
Great customer relations
Great customer relations. Person dealing with getting my order was chatty and friendly, gave me a great movie recommendation!
19 juni 2026
Antwoord van hmv (UK) - Watford
Hi S
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Jade was very helpful and polite
Jade was very helpful and polite, a wonderful person radiating with positivity and kindness, great asset to the company. Please this to be passed to managers. Great experience.
16 juni 2026
Antwoord van hmv (UK) - Watford
Hello Alex
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Watford store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Easy to order/collect
Easy to order - collected with no issues.
Staff are friendly and helpful
10 juni 2026
Antwoord van hmv (UK) - Watford
Hi Carl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Watford
Hi Hayley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Heldful assistant
The lady looked through a number of boxes to find my CD. When she could not find it, she ordered it on-line for me.
7 juni 2026
Antwoord van hmv (UK) - Watford
Hi Russell
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Watford
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
fantastic assistant
fantastic assistant, so helpful, asked if I needed any help, which of course.i did.
she spent ages looking on the computer for my specific request.
which she found,
ordered it to store, extremely happy.
24 mei 2026
Antwoord van hmv (UK) - Watford
Hi harold
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service from your colleagues…
Good service from your colleagues picking up my recent orders
22 mei 2026
Antwoord van hmv (UK) - Watford
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great products, great staff, great service
My order arrived in good time and every member of staff I spoke with in the Watford store were friendly, helpful and professional.
14 mei 2026
Antwoord van hmv (UK) - Watford
Hi Dave,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The salesperson at the Harlequin Centre…
The salesperson at the Harlequin Centre Watford was very helpful. The CDs that I wanted was in store and another she offered to order and either collect at store or have it posted to. I chose to have CD posted. Was given all the relevant information. I thought she was great ambassador for HMV. She seemed to take pleasure in her job.
9 mei 2026
Antwoord van hmv (UK) - Watford
Hi Angie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Superb service
The items were delivered on time and packed really well,
I was anxious that it did not contain 2 LPs so once the checks had been done and the till cleared the girl urged me to open the parcel to check.
She understood my situation.
17 april 2026
Antwoord van hmv (UK) - Watford
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Watford
Hello Alan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Watford
Hi russell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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