The staff member Jade A was so kind and helpful very exceptional customer service. She was attentive and super friendly. The headphones were ok but what really stood out for me was the level of servic... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnits 2 & 3, Lower Mall, Atria Watford Shopping Centre,, WD17 2TB Watford, GB
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Lees wat reviewers zeggen
This HMV is my local one and i usually shop for Kpop albums or at the t-shirts (occasionally the tech or gift items) and it used to be frustrating but a month or two ago they reorganised the kpop sect... Toon meer
Bedrijf heeft geantwoord
Arrived to pick up a pre ordered LP. No staff at the checkout or visibly present, waited several minutes for staff to appear after I rang the bell which I nearly missed because of the clutter surround... Toon meer
Bedrijf heeft geantwoord
The salesperson at the Harlequin Centre Watford was very helpful. The CDs that I wanted was in store and another she offered to order and either collect at store or have it posted to. I chose to hav... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Watford
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Units 2 & 3, Lower Mall, Atria Watford Shopping Centre,, WD17 2TB, Watford, Verenigd Koninkrijk
4,8
Uitstekend
185 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van hmv (UK) - Watford
Hi Pam
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Watford
Hi Kat
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fantastic
Fantastic, you kept me updated every week with the product you were try ing to source for me and even b etter managed to get it for me.
21 januari 2025
Antwoord van hmv (UK) - Watford
Hi Harrow
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The first 2 Vinyl's arrived first then…
The first 2 Vinyl's arrived first then the 3rd came a bit later. But I managed to stay in town to be able to collect the same day. The staff were very helpful.
20 januari 2025
Antwoord van hmv (UK) - Watford
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very good service always buy from hmv
10 januari 2025
Antwoord van hmv (UK) - Watford
Hi Alan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent staff service as usual.
Your staff always make sure that I am served promptly and any questions I have are answered.
10 januari 2025
Antwoord van hmv (UK) - Watford
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Watford
Hi Teresa
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Lovely staff brilliant service couldn't…
Lovely staff brilliant service couldn't do enough for me
28 december 2024
Antwoord van hmv (UK) - Watford
Hi Nat
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service in store.
21 december 2024
Antwoord van hmv (UK) - Watford
Hi Andrew
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpful and friendly staff
18 december 2024
Antwoord van hmv (UK) - Watford
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
My order was delivered in good time to…
My order was delivered in good time to our local HMV store. Very good service. Thank you
16 december 2024
Antwoord van hmv (UK) - Watford
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Watford
Hello kathleen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Beau was very helpful
Beau was very helpful and was able to locate the record we were looking for - friendly and knowledgeable
14 december 2024
Review zonder uitnodiging
Antwoord van hmv (UK) - Watford
Hi Johanne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Watford
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I have been looking for a DVD of an old movie
I have been looking for a particular DVD. When I could not find it in the store, the staff at the shop took the time to look online and eventually ordering the item. The delivery was very prompt as well.
24 november 2024
Antwoord van hmv (UK) - Watford
Hi Jadey
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Slow process with no refund available …
Slow process with no refund available till the item arrived if i wanted to csncel
Could have got it next day elsewhere and for less money
27 november 2024
Antwoord van hmv (UK) - Watford
Hi Barry
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
First time ordering online from HMV
First time ordering online from HMV.
Excellent experience, easy to order and very quick delivery.
Would order from them again.
14 november 2024
Antwoord van hmv (UK) - Watford
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Awesome
Really useful and a variety of good stuff in the shop while having friendly and fast service
1 november 2024
Antwoord van hmv (UK) - Watford
Hi Tariq
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
No staff at the checkout
Arrived to pick up a pre ordered LP. No staff at the checkout or visibly present, waited several minutes for staff to appear after I rang the bell which I nearly missed because of the clutter surrounding it. Was served by a guy who didn’t appear too interested.
16 oktober 2024
Antwoord van hmv (UK) - Watford
Hi Steven
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
First time using click and collect
Used the click and collect service to order a DVD. The whole process was quick, easy and painless. Got updates via email through the whole process. Very easy and straightforward. Very helpful and friendly staff at the Watford branch.
30 september 2024
Antwoord van hmv (UK) - Watford
Hi Dan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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