The staff member Jade A was so kind and helpful very exceptional customer service. She was attentive and super friendly. The headphones were ok but what really stood out for me was the level of servic... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnits 2 & 3, Lower Mall, Atria Watford Shopping Centre,, WD17 2TB Watford, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
This HMV is my local one and i usually shop for Kpop albums or at the t-shirts (occasionally the tech or gift items) and it used to be frustrating but a month or two ago they reorganised the kpop sect... Toon meer
Bedrijf heeft geantwoord
Arrived to pick up a pre ordered LP. No staff at the checkout or visibly present, waited several minutes for staff to appear after I rang the bell which I nearly missed because of the clutter surround... Toon meer
Bedrijf heeft geantwoord
The salesperson at the Harlequin Centre Watford was very helpful. The CDs that I wanted was in store and another she offered to order and either collect at store or have it posted to. I chose to hav... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Watford
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Units 2 & 3, Lower Mall, Atria Watford Shopping Centre,, WD17 2TB, Watford, Verenigd Koninkrijk
4,8
Uitstekend
185 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van hmv (UK) - Watford
Hi Claudia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All good from order to delivery
7 december 2023
Antwoord van hmv (UK) - Watford
Hi Mr Francis
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Watford
Hi Mike
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Ordered in store
Ordered in store, dealt with quickly and it took less than a week to come, so I have the one present my Grandaughter wanted for Christmas
2 december 2023
Antwoord van hmv (UK) - Watford
Hi Lesley,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Positive experience
Beau in store was most helpful & pleasant. My purchase needed to be ordered, I received email as soon as it was in, which was only a few days. A most positive experience.
8 november 2023
Antwoord van hmv (UK) - Watford
Hi Customer
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Click and collect quick and easy
Click and collect quick and easy - great to have an HMV store back
11 november 2023
Antwoord van hmv (UK) - Watford
Hi Jano
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff very helpful
Staff very helpful, but they could not find all of them so had to have them sent by post. Received them in three days by Royal Mail. Thanks
9 november 2023
Antwoord van hmv (UK) - Watford
Hi Mrs
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Friendly staff
Friendly staff, thr guy couldn't do enough for me. Believe he was the assistant manager. Placed an order for something not in stock. The guy found it on the system, ordered and arranged for me to collect.
Email confirmation and updates perfect, can't fault it 👌🏽
8 november 2023
Antwoord van hmv (UK) - Watford
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Polite service and advice.
24 oktober 2023
Antwoord van hmv (UK) - Watford
Hello,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered a vinyl album
Ordered a vinyl album, assistant was very helpful and was able to do click and collect.
25 oktober 2023
Antwoord van hmv (UK) - Watford
Hi Gary,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were very helpful
The staff were very helpful, and courteous in dealing with my requests.
27 oktober 2023
Antwoord van hmv (UK) - Watford
Hi Mustafa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Watford
Hi Greg
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Wonderful service
Wonderful service and my click and collect arrived quickly. Item exactly as described and just what I was looking for! Staff lovely and helpful too
24 september 2023
Antwoord van hmv (UK) - Watford
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered Monday and received next day
Ordered Monday and received next day. Delivery free! Both 4K blu rays titles had slip covers too.
10 september 2023
Antwoord van hmv (UK) - Watford
Hi MH
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff fantastic and item great have…
Staff fantastic and item great have bought from here many times before always great
6 september 2023
Antwoord van hmv (UK) - Watford
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff and quick rethabk sponse…
Very helpful staff and quick response to my requests. A nice place to visit and buy music.
25 augustus 2023
Antwoord van hmv (UK) - Watford
Hello Viorica
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great instore experience.Was good the 1st…
Great instore experience.Was the 1st time i have purchased a Blu Ray like this.
3 september 2023
Antwoord van hmv (UK) - Watford
Hi John
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Beau was very proactive to find what…
Beau was very proactive to find what we’d were looking for and gave 2 options for ordering the DVD or Blu-Ray without pressuring us to decide. Delivery came in after 3 working days and collected today.
1 september 2023
Antwoord van hmv (UK) - Watford
Hi Sud
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Almost excellent, but not totally
The order was correct in terms of the correct LP'S were delivered.
However the 3rd email confirming that the package had arrived at the store did not arrive.
As I had arranged for delivery to Watford, as I was visiting & therefore was time conscious.
I called in on Friday 11th, to be told I needed to wait for the email. I visited again on Saturday & Sam was kind enough to search for the order & found it. It turns out that it had been in the store since the 10th! Thanks to Sam I got my order & for Ollie for returning a phone call.
13 augustus 2023
Antwoord van hmv (UK) - Watford
Hello Andy
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Good shop and good cd music
Good shop and good cd music
And staff knowledge about the music
11 augustus 2023
Antwoord van hmv (UK) - Watford
Hi Simeon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.