Holy Stone Reviews 

I just received an HS720R drone asa gift. Firstly, I am surprised at how much drone you get for so little money! It comes packaged in a custom made case which holds everything securely and prevents damage. A nice touch is the card on the controller which clearly identifies each control and what it does - a great idea well thought out.
Set up and use of the HS720R is really simple. After charging and awaiting a clear wind free day, it took literally two minutes to get airborne! It reacted well to the controls with absolutely no perceptible lag - another plus.
I have to say this is worth it’s money and is a great beginner drone too!

Just bought HS360S. How is this under $200?
You cant be unhappy with this. I would like a Gimball Cam but it is in 4K and the pics are great. I can also see a drone with 4K Gimbal cam, 3KM range etc being in the $800+ range.

Terrible drones . They may as well make boomerangs , more chance of them coming back . Save your money by a DJI and save yourself the hassle of thinking you are useless at flying drones , Holystone drones are absolutely rubbish , even dangerous. Rubbish camera . Rubbish flight time , rubbish connection . Don't bother , I was given HS 720G by Holystone because I sent the other one back ,it was rubbish . Can't even sell it because it's not safe enough to fly .

They were nice but my drone $300 broke without even crashing and said it was unfixable, all they did was offered a 10% discount.

After some initial issues they have turned out to be excelent on customer service and very happy to give a glowing 5 star review now. Well done

Drone connects and as soon as you hit 5 meters it loses connection meaning it won’t record, not the best drone for signal connection, time to change drone after a week of owning the hs720

Nach dem 3. Flug ist ein Motor ausgefallen.
Er war heis gelaufen, scheinbar ein Kurzschluss.
Daraufhin habe ich den Motor (25,00€) gewechselt, aber scheinbar ist mehr kaputt. Tolles Produkt.

I received a Holy Stone HS720 drone as a gift. I read the manual and was careful on the first flight. It drifted slightly, hit a railing and fell about 12 feet on to a lawn. Now it flips over every time on take off and won’t fly. I tried to recalibrate the gyro, but still flips over. I reached out to customer service and they are clueless. They keep asking ridiculous questions like “send us photos of damaged parts.” There are no external damaged parts. It just flips over on take off.

MY OPINION: stay away from Holy Stone. Poor quality and poor customer service..

Delivered next day which was a Sunday. After charging the batteries which did not take that long my Grandaughter got started on the set up with a little help. After a short time we figured things out took ourselves out to an open area near the beach. A bit windy which was a bit of a concern to me at least, but no once all calibrated etc the drone worked wonderfully. we did not use the the phone or camera for a first outing and it did not disappoint in the slightest. A few more practice sessions and am sure it will be a great success using the camera. Very pleased.

This seems to be a company that divides the opinions. I bought a drone, my first "real" drone with GPS, return home, follow me, camera on a proper gimbal, etc... on Amazon from HS. The reviews were good so that was my choice. The drone worked perfectly right out of the box but I couldn't get my phone to connect. Contacted them on WhatsApp and got response within seconds. First suggestions were of the type to exclude obvious stuff but when that didn't work they gave me a more detailed reinstall procedure which I followed and all was working fine. And literally responses within seconds, maximum a few minutes. So, I am happy, drone works , customer service was friendly and effective, so in my case I can't ask for more. Especially as the drones are really competitively priced. In conclusion: for me it is 5 stars.

I pur hated a $200 Merkury 3 Racing drone from a third party that was factory sealed. 3 weeks later when my son and I went to fly the battery would not charge. I co tasted HS and was instructed to return it to the seller. I called seller and there warranty period was over. I contacted HS again and the receptionist says there is nothing they will do about it. I have a $200 dmfactory sealed drone with a factory sealed battery that I can't fly because HolyStone will not make it right by replacing a battery they probably pay no more than $3 for. Terrible. I do not recommend buying anything from them if this is how they take care of people who buy and use there products. Terrible business ethics.

To many decent brands out there to waste your time with this crappy drone. Would always take forever to connect. Then the batteries went to crap after 3 months and could not order cuz they were back ordered. Finally got batteries after 6 months and now it will not connect at all. Buy different brand

I initially caused it to tilt causing propeller damage so it would not go up but rather tipped over. When I put new props on it flew great. Still learning how to use it but seems easy to use.

One of the worst investments on a drone with holy stone the HS700D 4k drone they don’t make them anymore so you can’t even find a data cable for the camera on the drone. I contacted customer service one of the worst experiences I’ve ever had they don’t have not one again NOT ONE DATA SHORT DATA CABLE!! They practically threw me to the wolves I swear I was on 🔥🔥 never once did they offer anything to me. Tried eBay tried everything they said that’s compatible and I bought one from Amazon. I hooked it up Calibrated it and had it on a flat surface like my other drones it took off and I swear to God it whacked out and crashed into my neighbor garage and still propellers we’re on tearing up his bush and I’ve had drones,helicopters,fighter jets,r/c cars & trucks gas and electric they wouldn’t do anything for me the chats and emails awful to even waste time i told them i have my house surveillance system that shows what happened and they refused to even look at it and all they did was make excuses saying it’s my fault when i can Show anyone how i can fly but I don’t need to explain myself especially after that!! RUKO AND DJI DRONES THE BEST YOU WILL EVER GET THEIR CUSTOMER SERVICE EXCEPTIONAL WOW U WONT BELIEVE HOW MUCH THEY CARE ABOUT OUR EXPERIENCE AND WONT HASSLE YOU IF SOMETHING GOES WRONG.

I ordered a Battery for my HS 720G in early April.
Payed immediately via Paypal
Now it is the middle of May and still no Battery.
Last info is -> Maybe in two weeks. :-(
Just imagine ordering a spare...
Absolutely horrible experience !

With me being a beginner with a drone, I cannot comment on how well their product performs, but I can state facts about their customer service and warranty which I have had experience with. While trying to fly my drone,( which was a gift) the drone developed some kind of an issue and crashed. I contacted customer service and explained what happened and they sent me a complete new drone, which I would have been happy to have just received the necessary parts to get it flying again. I have only good things to say about their customer service. As I become more experienced and look to upgrade to the next level you can rest assured I will be going with Holy Stone,

Horrible! My third day, and I flew it around for 20 seconds got it a bit closer to the ground, an then my HS700E drone just flipped over and started grinding itself on the floor. Now it looks completely scratched up and I'm not even sure it flies!

Solange die Drohne fliegt, ist alles gut. Meine ist allerdings aus heiterem Himmel wie ein Stein (daher vielleicht der Name HOLY STONE) abgestürzt. Der „Kundensupport“, der kein einziges Wort deutsch spricht, hat auch auf englisch keine Lust, angemessen auf das Problem zu reagieren. Man schickt mir nur eine Variation vorgefertigter Antworten, von denen keine einzige auf das Problem eingeht - nämlich Ersatz. Die Drohne ist Schrott, und die zusätzlichen Akkus und die Fernbedienung kann ich jetzt entsorgen. 500€ für den Müll. Meine nächste Drohne ist definitiv von DJI.

Bang for Buck an amazing piece of tech.
I (a complete amateur) read professional reviews of this thing and was nearly put off from buying.
For someone looking to buy a drone, fly it and take some footage it’s great.
Easy to set up, fly and use and has enough tech to keep you occupied. Whack your phone on the controller and away you go.
It takes a few attempts to get the video footage smooth like you see on much more expensive drones but can be done and then edited with any movie making app for phenomenal results.
Worth the cash.

Better than excellent sevice prompt informative and nothing negative at all. I will be staying with holystone. No company in my experience even comes close to the service provided.