Lovely staff especially the lady who gave us the picture hanging tip! I didn’t get her name but operator 222860 at the checkout. Well stocked, clean tidy shop with competitive prices. Homebase always... Toon meer
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Lees wat reviewers zeggen
Called to collect 13 pre-ordered bags of soil/compost and whilst in the Alnwick store decided to purchase some large ceramic pots. At the checkout we were served by Martin, and asked for assistance c... Toon meer
After being failed by the first two shops we checked to get gear for our archaeological field school students, the team at Alnwick Homebase got us sorted! Lovely staff, super helpful and empathetic... Toon meer
Once again, no one was at the cash registers, so I had to queue up at the customer service desk. There were already six people in the queue waiting to pay for their goods. The lady behind the desk c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Homebase - Alnwick
Geschreven door het bedrijf
Homebase
Geschreven door het bedrijf
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contactgegevens
Willowburn Avenue, NE66 2JH, Alnwick, Northumberland, Verenigd Koninkrijk
- 0345 640 7842
4,6
Uitstekend
105 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 47% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Reliable service.
6 juni 2024
I ordered on the Monday and picked…
I ordered on the Monday and picked thurs delivery coz I knew I wld be home nothing Thursday nothing Fri and then turned up sat ….why ask which day and then delivery when u like
2 juni 2024
Antwoord van Homebase - Alnwick
Hi Cf
We really appreciate you bringing this to our attention. We're as disappointed as you and will be sharing your feedback with our Home Delivery team.
Many Thanks
Team Homebase
Easy to order and great click and…
Easy to order and great click and collect option. Very easy to collect from store.
1 juni 2024
The bag of mortar was ripped on the…
The bag of mortar was ripped on the back which I didn’t realise until I lifted it into the boot. It leaked and made a right mess. Really very unhappy. Very careless choice by Martin at Alnwick who prepared my click and collect order.
1 juni 2024
Review zonder uitnodiging
Antwoord van Homebase - Alnwick
Hi Yvonne,
We’re sorry you’ve had a disappointing experience with your click and collect. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Thanks, efficient
Easy purchase procedure, good information about readiness, always helpful staff in store.
25 mei 2024
Review zonder uitnodiging
Quick efficient service.
Quick efficient service by pleasant employee :-)
10 mei 2024
Review zonder uitnodiging
Positive experience
Items were in stock (always helpful), good value and quality. Staff brought them out almost immediately so everything was spot on.
8 mei 2024
Review zonder uitnodiging
Great customer service…
The assistant helped me put my goods into a trolley as they were heavy. It took me less than 1 minute to be served. All the staff in this shop are friendly and helpful.
3 mei 2024
Review zonder uitnodiging
Easy to order paint online
Easy to order paint online, plus very efficient service in store when picking everything up. Staff friendly & helpful too.
2 mei 2024
Review zonder uitnodiging
Excellent customer service
Excellent customer service. I was given help and advice when I inquired regarding some products. I would highly recommend the Alnwick Branch.
1 mei 2024
Review zonder uitnodiging
Friendly staff
Friendly staff , order was all ready to collect .
20 april 2024
Review zonder uitnodiging
Excellent customer service as always at…
Excellent customer service as always at the Alnwick branch. The staff are always so helpful it’s a pleasure to shop there.
16 april 2024
Review zonder uitnodiging
Product I wanted was on the shelf
Product I wanted was on the shelf ; staff are always really helpful
29 maart 2024
Review zonder uitnodiging
Really helpful staff from both checkout…
Really helpful staff from both checkout and warehouse who helped me purchase a battery powered lawnmower. Not only helpful, but also knowledgeable about the product and went out of their way to enable me to complete the purchase. Within a couple of hours of purchase overdue cut of the lawn was complete and Fat Max mower made easy work of it.
24 maart 2024
Review zonder uitnodiging
Most pleasant and helpful gentleman who…
Most pleasant and helpful gentleman who put the machine in the back of my car.
22 maart 2024
Review zonder uitnodiging
Click and collect.no problems
Collection no problems, staff cheerful and engaged with customers.
Item, seem OK, a little pricey, but then everything is nowadays, I mean 15 bob for a Mars bar, over 15 quid for a packet of 20 tabs
9 maart 2024
Review zonder uitnodiging
Super fast and efficient service
Super fast and efficient service. Friendly staff were there with the goods when I arrived. Definitely recommend the Alnwick store
26 februari 2024
Review zonder uitnodiging
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