I ordered a new kitchen from the Broadstairs branch. Liam was very helpful and knowledgeable (and patience) in helping me design my new kitchen. He also came up with a brilliant idea regarding my wor... Toon meer
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Lees wat reviewers zeggen
Good selection of product. Store clean, tidy, inviting. Checkout assistant (Claire, 236021) was very rude. For the entire time she was 'serving' me, she talked over my head to a colleague saying som... Toon meer
Bedrijf heeft geantwoord
Professional and friendly. We didn't know where to start with a new kitchen design, but the designer in store helped us make the best choice for us. He took some time getting to know us and listene... Toon meer
Ordered online houseplant compost. When I picked it up. Wasnt the correct version, a cheaper version. If I hadnt had checked the online price, wouldve lost £5 in difference. The staff should really ch... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Homebase - Broadstairs
Geschreven door het bedrijf
Homebase
Geschreven door het bedrijf
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contactgegevens
Westwood Gateway Retail Park,, CT10 2PU, Broadstairs, Kent, Verenigd Koninkrijk
- 0345 640 7828
4,4
Uitstekend
95 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 47% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very quick and easy ordering service
Very quick and easy ordering service. I could collect the next morning. Staff member in store was extremely friendly, helpful & polite. 😀
5 september 2024
Review zonder uitnodiging
Very quick and helpful service
26 augustus 2024
Review zonder uitnodiging
Unfortunately I was given two sun…
Unfortunately I was given two sun loungers instead of the chairs I’d ordered online which mean a trip back to the store to swap them over. Staff member when returned very apologetic and helpful.
25 augustus 2024
Review zonder uitnodiging
Antwoord van Homebase - Broadstairs
Hi Monica,
Thanks for your feedback. We’re sorry for any disappointment caused. We've shared this with the instore team to review further.
Thanks,
Team Homebase
Lack of staff Purchase itself fine
Purchase itself fine, issue was staffing of collection check out. Till signed not working, hung around for a while before joining the single check out queue, to be told to go back to the collection point. The person final turned up to supply my paint.
25 augustus 2024
Review zonder uitnodiging
Antwoord van Homebase - Broadstairs
Hello Dale,
Thank you for your review, we're sorry that you couldn't find the staff at the time. We will pass your feedback on.
Kind Regards
Team Homebase
Great customer service and always with…
Great customer service and always with a smile
19 augustus 2024
Review zonder uitnodiging
Quick order and pick up time at store
Quick order and pick up time at store. Thank you.
17 augustus 2024
Review zonder uitnodiging
Customer service was superb from start…
Customer service was superb from start to finish.
16 augustus 2024
Easy to order and collect
7 augustus 2024
Good price good service
Good price good service. Easy to click and collect.
5 augustus 2024
Review zonder uitnodiging
Easy online and on collection both the…BBQ Collection
Easy online and on collection both the lady and gentleman were very helpful and polite and assisted me putting items in the car. Great service thank you
4 augustus 2024
Review zonder uitnodiging
Great staff with a sense of humour and…
Great staff with a sense of humour and very helpful, dropped a star due to the trolley pulling to the right and it was full with heavy gear which had already been packed earlier
3 augustus 2024
Review zonder uitnodiging
Good updates excellent quality
Good updates excellent quality, well made furniture, delivery guys put in my desired room for me, thankyou
28 juli 2024
Ordering and collecting was very easy
Ordering and collecting was very easy. Staff at delivery point were helpful and polite
27 juli 2024
Review zonder uitnodiging
Great customer service from Ang at the…
Great customer service from Ang at the Broadstairs branch. Its customer service like hers that will keep me going back.
18 juli 2024
Review zonder uitnodiging
Very fast service
Very fast service. Item was ready to pick up in less than an hour!
14 juli 2024
Review zonder uitnodiging
The young girl was very professional…
The young girl was very professional and quick to get my goods.
10 juli 2024
Review zonder uitnodiging
Great service
I bought 12 stepping stones online for click and collect. I received a text within the hour to confirm I could collect them. They were ready on a trolley for collection when we got there. It was perfect as I was able to pick the stepping stones up and complete my garden project that day. The women serving me were cheerful and helpful. Great service and will definitely be back.
9 juli 2024
Review zonder uitnodiging
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