Joe who told me he was the current manager of your Cambridge branches “closing down sale” refused to give me a refund when I found out items in his up to 50% sale could be purchased cheaper on your we... Toon meer
Bedrijf heeft geantwoord
Unit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL Cambridge, GB
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Joe who told me he was the current manager of your Cambridge branches “closing down sale” refused to give me a refund when I found out items in his up to 50% sale could be purchased cheaper on your we... Toon meer
Bedrijf heeft geantwoord
On our visit we encountered a wonderfully helpful staff member called Jack who spent some time demonstrating how a sofa bed worked, a matter of great interest to us. He then led us the cavernous war... Toon meer
We bought a chimenea today that we were very excited to try out. Unfortunately, barely 30 minutes into the fire being on, a through-and-through crack developed in the top half of the chimenea, and... Toon meer
Bedrijf heeft geantwoord
I've been a customer since the Cambridge store opened. It’s in a convenient central location near other businesses and ample parking usually. There’s a good range of products including nice bathroom a... Toon meer
Geschreven door het bedrijf
Geschreven door het bedrijf

Unit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL, Cambridge, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 47% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jack in the yard was excellent help in securing my fence panels in the car today on a v busy Sunday. Over and beyond the call of duty. Thanks!
Excellent customer service, had everything I was looking for!
It was great to see lots of staff on the shop floor on a Saturday and even better to find someone straight away who was looking after the ironmonger section.
Jamie was extremely helpful in finding the fixings I needed as there was a range of types and sizes. He took the time to measure up correctly and advise.
This made the visit to the shop very quick and efficient.
Good experience with 15 percent extra discount.
At the Cambridge store this evening I was assisted by Catherine to find 5 items locatef in different store sections. A most helpful and efficient service. Thank you.
Neat and well-stocked shop with friendly and helpful assistants!
Kieran was helpful at getting a colour match counter. Very helpful and friendly service.
Helpful and pleasant staff and an improved display.
Great service. Also cut 3 new keys for 5 minutes :) just on the cash desk
Good and quick service from Kieran.
There was a small issue with my order but Tammy called immediately to let me know and explain how they would solve it. She called twice and left a message. Super helpful & informative.
I love going to the Homebase garden centre in Cambridge as they have a wide variety of plants, including decorative but also berries and vegetables as well as pots.
The till service is very efficient and I don’t have to worry about carrying the things on top of the counter as they will scan them all on the cart for me.
I also love the late closing times at 7 pm.
Kieran was really helpful with my paint order. Polite and friendly
Very helpful polite young man, Ryan, assisted me.
Sue T was incredibly helpful when choosing a barbeque. We could t get it in the car so she arrange home delivery and even managed to source the correct cover
Perfect example of great customer service - Well done Sue T
Ashley directed us instantly to what we asked for. The product was in stock and we were in and out efficiently.
Jack was incredibly helpful and friendly. He took time to show me products, read through specifications and details and advise me accordingly. He is a very considerate, kind and mild mannered gentleman and his attentiveness to customer service should be noted as sometimes quieter members of staff can sometimes be overlooked by louder more extroverted staff who don't necessarily assist as much.
Thank you Jack.
The attendant helped us a lot with our queries
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