The click and collect is 45 minutes away. Picked up the storage unit and it was broken. Contacted the after sales and reported the problem and Luke was great, arranged for a replacement and DHL to pic... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I needed a water hose connector, which required a staff member to disable the security tag. Page, a member of staff, approached me to offer help. I showed her the broken ones. She said it would be qu... Toon meer
I loved it in omebasew today staff made sure i got best deal on bedding plants , Tom was a delight, and Steven what a jolly fellow he is (like a young santa claus). Gave me all advice i needed to fix... Toon meer
Ashley visited our home from Chatham store to design our new kitchen. She was extremely helpful and knowledgeable and made the process very easy. We then visited the store a couple of days later to re... Toon meer
Bedrijfsgegevens
Over Homebase - Chatham
Geschreven door het bedrijf
Homebase
Geschreven door het bedrijf
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Contactgegevens
Horsted Retail Park, Maidstone Road, ME5 9SQ, Chatham, Kent, Verenigd Koninkrijk
- 0345 640 7051
3,7
Gemiddeld
88 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 47% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good Shopping Experience
A quick response to my order,good value for the price,friendly staff.Efficient all round,well done.
20 juli 2024
Review zonder uitnodiging
Great customer service and support
Great customer service and support. I had a young lady look up products on their instore computer, and given advice on what best product and price to buy.I brought a lot instore, and was given assistance to the car park,with my shopping, for which I was very grateful
22 juli 2024
Review zonder uitnodiging
Staff shortages meant long wait for…
Staff shortages meant long wait for click and collect, only I staff member around on till. She was lovely then had to come off till to serve myself and another customer . Then she went back to till where another staff opened another till.
The service was good as far as nice friendly staff
17 juli 2024
Review zonder uitnodiging
It was easy.Really friendly.
25 juni 2024
I wasn’t sure what to do but a lady…
I wasn’t sure what to do but a lady told me . It was quick and easy
20 juni 2024
Review zonder uitnodiging
Quick and easy service.
2 juni 2024
Review zonder uitnodiging
Visited your Rochester store and was…
Visited your Rochester store and was looked after by Tetiana (hope that’s the right spelling) such a lovely person. Really patient with my daughter as she went through colour options (for ages) and helped me find everything I needed! Thank you again!
27 mei 2024
Review zonder uitnodiging
I clicked and collected
My click and collect text arrived within the hour. My order was in a trolley all ready to go. Very slick. Saves finding item in the store. Good price too. Will use it again
24 mei 2024
Review zonder uitnodiging
The staff member helped with getting…
The staff member helped with getting plant for me as I'm in wheelchair.
26 mei 2024
Review zonder uitnodiging
Great stuff
Came in with low expectations of a quick and simple grab and go shop , found they had a lot more of what I needed , Paul was fantastic guiding me aisle by aisle to gather up what I needed , took me to smiley ladie at check out
4 mei 2024
Review zonder uitnodiging
Great service super fast shipping
1 mei 2024
Super Steve
I loved it in omebasew today staff made sure i got best deal on bedding plants , Tom was a delight, and Steven what a jolly fellow he is (like a young santa claus). Gave me all advice i needed to fix my strimmer, and helped me load compost in to my car if i could of taken him home with me i would thank you homebase Chatham
4 mei 2024
Review zonder uitnodiging
Chatham Homebase. Home of top Staff.
Bought some decking online with a discount code and had reason to go pick it up. Nothing special, however the staff were awesome, it was busy, they looked short staffed but I was still served with a smile and with an efficiency that would have made a time and motion inspector wet theirself with joy. The I'm sorry I didn't grab your names but kudos to the lovely lady and gent that helped me. Made my day a little brighter. Nice one.
2 mei 2024
Review zonder uitnodiging
Good intelligent service
I needed a water hose connector, which required a staff member to disable the security tag. Page, a member of staff, approached me to offer help. I showed her the broken ones. She said it would be quicker if she got them from the stockroom. This she did in under a minute. Meanwhile a supervisor asked if I was being helped.
I don't normally bother doing reviews. However, this showed intelligence, good knowledge of the stock room, and efficiency.
1 mei 2024
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.