Homebase - Sheffield Chesterfield Road Reviews 

I ordered a number of items on click and collect basis, I received an email saying not all of my order was available did I want to cancel all the order or collect what was available and cancel items that were not, which i did,it took ten minutes at collection point because they couldn't find the order,there was no mention of refund for items missing, it was a shambles, how do I get a refund,

Tried the lawn aerator spike shoes.
Shoes themselves work OK, but the straps provided are way to short and do not keep the shoes on your feet. You will definitely need to put your own, much longer, and more secure straps on.

Visted Chesterfield road range Sheffield to buy a new hampshire 9 seater firepit they had on sale ex display as we know range was selling there garden range displays only to be told we couldnt buy it go.online and put your email in for when there back in stock by a member of staff a male that we couldn't buy it only to go back a day after to find it had been sold absolutely disgusting service ..

Came into the range cafe and ordered a pasty, chocolate orange cake and soya hot choclote. Less than £13
Fresh party and cake beauitful
Hot choclate made rich and smooth
Young girl serverd me,polite friendly and helpful
Very please with my experience at the range sheffield meadowhall retail park.

Visited Homebase today, planning to buy garden furniture with my elderly mother. When asking a member of staff to give me a price for the chairs, I asked if they did NHS discount. He said, sorry, no. I commented, that’s a shame. A second member of staff calls Ian started to rip into the NHS, asking me why I thought NHS staff should get discount. He started to complain about the price of prescriptions, and criticised the pandemic. I told him I was not prepared to discuss this matter but he carried on. Had to walk out without our purchase. Disgusted is an understatement, I did report it to the manager who was very apologetic.

Prompt service and lovely friendly staff.

We did a click and collect order for three items but received an email telling us one part of the order for 2 flower pots was cancelled. We went to check and the items were still in stock so we were able to buy them directly. No wonder you are in administration. We would have gone elsewhere if we didn’t have the other item to collect.

Picked up my click my collect purchased while there purchased some solar garden lights as I won’t be able to purchase them when the stores close
The staff were professional and friendly Such a shame there will be no more Homebase’s , they are going to be soo missed

Very quick very efficient service

I ordered 2 items to be sent to my home address. They items didn't arrive. When I rang up the customer service the lady said the items were sent to Homebase on Chesterfield Road. She refunded the cost of my items and I re-ordered them straight away. The money was returned to my bank within 48 hours and I have re-ordered the items.

Received a bench with holes drilled in the wrong place. Closest Homebase is 30 minutes away and don’t have a car that can fit the bench for a return.

Speedy service Friendly store handover!

The person who served me was so nice , a credit to homebase, thankyou

Competitively priced and very easy to order online. Excellent customer service at the collection point in store.

Easy ordering process and collection was available in minutes

Easy to order, text when item ready to collect. Easy to pick up

Ordered online, the item was available and ready for collection within a couple of hours. Collection was straightforward and I'm pleased with my purchase.

Always a great experience when I go to Homebase on Chesterfield Road.Staff are always friendly and go above and beyond.They help you take things to your car and always have a smile and wonderful customer service, store is always clean and tidy and a lovely place to be in.

Great customer service from Ethan,he brought my goods and put them in the boot of my car nothing was to much trouble for this young man
Ethan is a credit to the woodseats store you should be proud to have him working with your team
Ethan was polite and professional and a absolute credit to the team
I will be back shopping soon
Thanks again Ethan for all you help.

Prompt service, easy to know what to do, and above all, kind, polite and helpful staff in the Sheffield store.