Bought a new kitchen last year, 3 separate parts all broken within 6 months of installation. One part discarded as not fit for purpose, other two replaced under warranty hassle free and quick... Toon meer
Bedrijf heeft geantwoord
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Bought a new kitchen last year, 3 separate parts all broken within 6 months of installation. One part discarded as not fit for purpose, other two replaced under warranty hassle free and quick... Toon meer
Bedrijf heeft geantwoord
Staff member Ian came to help me with paint mixing at the Dulux counter. He initially said the machine was not working but none the less tried a few things and ended up fixing the machine! I asked Ian... Toon meer
Came into the range cafe and ordered a pasty, chocolate orange cake and soya hot choclote. Less than £13 Fresh party and cake beauitful Hot choclate made rich and smooth Young girl serverd me,po... Toon meer
Quick simple ordering, notified when ready, ready very quickly, collection took around1min. All ready in a trolly, as heavy. Helpful polite staff. Very pleased. Great prices on horticultural, gritsand... Toon meer
Geschreven door het bedrijf
Geschreven door het bedrijf

401 Chesterfield Road, S8 0RW, Sheffield, South Yorkshire, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 53% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Excellent service pleasant and helpful staff. 👍
We were given the wrong item. We ordered a cordless lawn mower and when we opened it, it was corded. As we don't live near the homebase shop, it was a major nuisance getting it back to the shop.

Antwoord van Homebase - Sheffield Chesterfield Road
I would like to let you know what great service l received from your Chesterfield Road store Sheffield .
The young man Ethan was so kind and considerate when l returned a faulty strimmer he went above and beyond to help me what great customer service l will be telling all my friends and relatives about this once again Thank you Ethan for your kindness and consideration
Regards Mrs Maria Hall 12 /4 24
Ordered extra moving boxes at11.30pm, collected 10am next day. Moving tomorrow - so wonderful service.
Very helpful staff - even pushed trolley out to my car. Many thanks
The items were ready for collection, the staff most pleasant and friendly on the desk.
I was very impressed with the service from one member of staff at this branch as he helped me to my car with my heavy bags of stone and put all the stone in the car for me. He had a very pleasant demeanour.
The young guy who took my phone call prior to my click and collect visit went above and beyond to make sure we were happy and got the correct item.
Homebase were fantastic. Hadn't got the strimmer I ordered on line so automatically upgraded to more powerful strimmer at no extra cost 👍
From ordering to delivery within one week.
Great service.
Initially I was upset that I had been able to buy a sample tile for stock that was out of stock! After what was supposed to be a complaining call I encountered Robynn and Denise at Chesterfield Road Sheffield - who went over and above - they dod not believe a colleague who said there was no stock - and followed their belief that sufficient stock was in the store-oom and subsequently found it and brought it out to me . Other stores had told me that was no stock nearer than the Wirrall . I am left with the view that some of your staff cannot be bothered to help customers and then You have staff like Robynn and Denise who cannot do enough to help - give these ladies a pay rise - I was about to NEVER buy from you again ! I mean it!!
Great price (best on market) and very efficient online order under click & collect
The staff were all very helpful. Thank you.
I ordered this product on line but you let
Me down by not delivering it on time -I’ve had to cancel my order and then order it in store and collect -we are elderly and struggling to put it in our cars today -your assistant Ethan helped us so much -he is worth his weight in gold and so friendly
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