Home Vets London Ltd Reviews 

12
•
TrustScore 4 uit 5

3,8

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Bedrijfsgegevens

  1. Dierenarts

Geschreven door het bedrijf

Home Vets London is an independent veterinary practice established in 2013, dedicated to providing exceptional, stress-free care directly in the comfort of your home. Our service combines clinical excellence, genuine compassion, and unmatched convenience, allowing pets to receive high-quality veterinary attention without the anxiety of travel or crowded waiting rooms. We offer a full range of medical services, including routine and advanced health checks, blood tests, urine tests and diagnostic screenings through our own in-house laboratory. This allows us to deliver faster, more accurate results and begin treatment promptly when your pet needs it. Our vets also carry out vaccinations, parasite control, microchipping, wound care, chronic condition management, hospice support, and peaceful in-home euthanasia. For families travelling abroad with their pets, we provide expert guidance on AHCs, EHCs, and all export requirements. What truly sets us apart is our commitment to continuity, empathy, and personalised care. Our clients are seen by the same trusted vets, ensuring a deeper understanding of each pet’s medical history, behaviour, and individual needs. This tailored approach leads to better assessments, more thoughtful treatments, and a stronger bond with every family we support. We proudly serve the principal neighbourhoods of Central London, including Kensington, Chelsea, Westminster, Marylebone, Mayfair, Belgravia, Knightsbridge, Paddington, Fitzrovia, and surrounding areas. Wherever we visit, our mission remains the same: to deliver premium veterinary care built around comfort, reliability, and the wellbeing of every pet we meet.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

12 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,8

Alle reviews

(12)

5 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Service area should be clearer

I was disappointed with the registration process. I live in NW London, in Zone 2, hardly a remote location, and wanted to book a routine check-up for my cat. I completed the registration and provided all my and my cat’s details, only to be told afterwards that they don’t cover my area.

I think the areas they cover should be made much clearer before asking people to register and provide personal information. It would have saved both sides time and avoided providing personal details unnecessarily.

23 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Timely response, good communication, Jose and Sara were really good with my very shy and anxious cat. I 100% recommend, I felt in very safe hands.

2 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding veterinary care in the…

Outstanding veterinary care in the comfort of home

Home Vets London has completely redefined what veterinary care should feel like. From the very first contact, the service was professional, compassionate, and incredibly reassuring. Having a highly experienced vet come to our home made such a difference — no stress, no rushing, just calm and attentive care.

The vet took the time to listen, explain every step clearly, and treat our pet with genuine kindness and respect. It’s rare to find a service that combines clinical excellence with such a personal touch. You can truly feel that animal welfare is at the heart of everything they do.

If you’re looking for reliable, high-quality veterinary care in London, delivered with empathy and professionalism, Home Vets London is simply exceptional. I wouldn’t hesitate to recommend them to anyone who wants the very best for their pet.

15 december 2025
Logo Home Vets London Ltd

Antwoord van Home Vets London Ltd

Thank you so much for this truly heartfelt and generous review. We’re deeply grateful for your kind words and for recognising the care, time, and compassion our team puts into every visit. Creating a calm, unhurried experience at home—where pets feel safe and owners feel fully supported—is exactly what we strive for.

It means a great deal to know that our approach, from clear communication to genuine kindness, made such a positive difference for you and your pet. Thank you for your trust and for recommending **Home Vets London** so highly—it truly means the world to us 🐾

Beoordeeld met 5 van de 5 sterren

Home Vets are fantastic

Home Vets are fantastic. They looked after our cat Nelly in her final years and we couldn’t have asked for anything more. Nothing was too much trouble, Nuria who looks after admin is fantastic and the vets Dr Jose and Dr Cesar are kind and caring. Highly recommended.

7 december 2025
Review zonder uitnodiging
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Antwoord van Home Vets London Ltd

Thank you so much for your heartfelt words. It was a privilege for our team to care for Nelly during her final years. Nuria, Dr. José and I truly appreciate your kindness. We’re grateful for your trust and deeply touched by your recommendation. Cesar

Beoordeeld met 5 van de 5 sterren

An excellent experience with professionals and true animal lovers

An excellent experience with people who truly care about animals. Dr. Jose was beyond kind and knowledgeable and Nuria was organized and knowledgeable in scheduling and billing matters. I am grateful and also very impressed with how they’ve treated my cats.

10 maart 2025
Review zonder uitnodiging
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Antwoord van Home Vets London Ltd

Dr Jose will be delighted to know his kindness and knowledge made such a positive impression. Nuria will also be very pleased that her support with scheduling and billing helped everything feel smooth and organised.

Beoordeeld met 1 van de 5 sterren

Poor patient care

The doctor prescribed a treatment and couldn’t find the prescription, so I send them a message asking for a copy. They prescribed double dosage and next day my cat had a failure and died.

29 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I highly recommend Home Vets London

Dr Isidro was a star when he visited my big, 9 year old cat, Franz.
He was super nice with Franz and presented an effective solution for Franz respiratory issues and the treatment was quick and not stressful at all. Dr Isidro also gave me some tips on weight loss for Franz and other relevant information in case Franz would need extra care for his current issue. I highly recommend him!

25 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Home Vets London came to the rescue…

Home Vets London came to the rescue when I needed a last minute Animal Health Certificate to relocate from UK to EU because my regular vet informed me that they weren't going to be able to do it.
Nuria was the first person I got in contact with and she was extremely kind, friendly, and always answered my questions in a timely manner throughout the entire process.
Dr. Jose was the one to physically come to our house and not only was he also extremely kind, but my dogs absolutely loved him (and they usually are petrified of vets). He got on the floor to play with my dogs and gain their trust before doing any work.
Dr. Cesar became like a friend throughout the entire process. I had a different case because my rabies and all my documentation came from the USA originally; however, there was an issue with the paperwork from the original USA vet. Dr. Cesar worked with me even during the weekend to help get this issue resolved with my original vet in order for my dogs to be able to travel. I was such a nervous wreck but Dr. Cesar did everything in his power and thanks to him and his team we are all now in the EU in our new home.
I have absolutely nothing negative to say about this team. They were amazing from the very first email all the way to the follow up from them to make sure we got to our new home safely.
I only wish I had met them when we first arrived in London as I would have loved for them to have been our vet from the very beginning.
Thank you so much to the entire Home Vets London team!!

11 oktober 2023
Review zonder uitnodiging
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Antwoord van Home Vets London Ltd

Thank you so much for your wonderful review. We’re truly delighted that we could support you and your dogs during such a stressful moment. It means a lot to hear how well Nuria, Dr Jose, and Dr Cesar cared for your family, and we’re glad your dogs felt comfortable and safe throughout the process.

Your case required extra coordination with the documents from the USA, and we’re very happy everything was resolved in time for your relocation. Knowing that you all arrived safely in your new home is the best news we could receive.

We’re grateful for your trust and kindness, and we wish you and your dogs all the very best in this new chapter. Thank you again from the whole Home Vets London team.

Beoordeeld met 5 van de 5 sterren

Home Vets was very helpful setting out…

Home Vets was very helpful setting out what my cat needed for travel into the EU and Vietnam. Dr Cesar was very responsive and accomodating as I had an urgent request. Dr Ciaran who carried out the visit was very good with my cat. The vaccination was administered without drama and went smoothly. Would highly recommend.

21 april 2023
Review zonder uitnodiging
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Antwoord van Home Vets London Ltd

Thank you so much for your kind review. We’re very pleased to hear that we were able to support you with your cat’s travel preparations to the EU and Vietnam. Dr Cesar and Dr Ciaran will be delighted by your feedback — especially knowing that the visit went smoothly and your cat stayed calm throughout.

We truly appreciate your trust and your recommendation. If you ever need anything in the future, we’re always here to help.

Beoordeeld met 5 van de 5 sterren

Great experience for routine consultation and serious disease

I had a great experience with home vets. I called them for a routine consultation for my dog, and she was normally a very aggressive dog. Dr Jose was so kind and had such an energy that made my dog feel comfortable and super friendly with him. Some weeks later, unfortunately she started to develop symptoms that lead dr to thank it was lymphoma. He was very honest and at the same time kind to us moderating our expectations. It confirmed to be a lymphoma that advanced very quickly so we couldn’t save her, but this clinic assured she had the best treatment possible until her last days. They were also super patient with the horrible insurance company we have that asked the history to be sent several times.

13 april 2022
Review zonder uitnodiging
Logo Home Vets London Ltd

Antwoord van Home Vets London Ltd

Thank you for sharing your experience and for trusting us during such a difficult time. Dr Jose will be very touched by your kind words, especially knowing your dog felt comfortable and relaxed with him from the start.

We are truly sorry for your loss. Even with the best care, lymphoma can progress very quickly, and we’re glad we were able to support her and keep her comfortable through her final days. Thank you as well for your patience with the insurance process — we were happy to help.

Our sincere condolences, and please know we’re here if you ever need anything.

Beoordeeld met 1 van de 5 sterren

RUDE Reception, Disorganized Scheduling

Wow!! Beyond RUDE reception! They did not confirm an appointment with me I was trying to make after not answer any of my basic questions about the appointment by email - then had the audacity to be SO RUDE. Disgusting.

11 oktober 2021
Review zonder uitnodiging

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