HostSailor Reviews 

In less than 24 hours, my VPS has shut down twice. There’s absolutely no way to reach support, and even their own platform is down. This is not how a competent business operates. People’s businesses are affected, services are offline, and customers can’t even contact anyone to report the issue. This situation is extremely bad and unacceptable.

2 stars mainly because the Amsterdam location was OK until one and a half month ago. Then the issues started; daily long periods of packet loss - and I'm not the only one. They seem to be unable to find the cause if this issue, and in the meanwhile they frequently ask if the "issue is still there". I've explained them how they can look for themselves, but they don't seem to bother. It's very, very frustrating that you can't simply use something you've paid for and they just seem to hope that the problem will go away by itself. Incompetent, user-unfriendly, incapable.

[Addition] Yes, they finally seem to get a grip on the issue - almost 1,5 month after it started and during that period the VPS basically was to be used for any serious purpose. Now, after that, they've gone silent - so basically you've got 1,5 month wasted moneywise.

[Addition about one week after the packet loss issue seem to be solved] And now the whole infrastructure of HostSailor is offline for 10 hours already. No way of putting in a ticket, getting information about what's happening or even visit their website. It looks like someone made a mistake in announcing the IP ranges - that shouldn't take this like to be detected and fixed. They're just incapable of running a hosting company. And the response will be that "they're feeling the frustration of the customers" but in the meanwhile they mess things up over and over again without even reaching out to those customers and at least compensate them for a service not delivered.

Using their VPS more than 4 years now. They have a great stability, great uptime, fast and adorable tech.support. Really recommend to use their products!

Have been with a Mini Sailor since 2021 summer, I experienced up and down, most of the time steady sailing.
Rarely went down unless the inevitabilities stand in the way, but would eventually go up and back to normal route with even better condition, this feels surprisingly good.
4+ years outstanding experience tells me that my top 1 favorate VPS is found.
I feel your efforts behind, I see the respective progress we both made. Team Hostsailor, I thank you for your trustworthy service, you are the best.

Rent a cheap VPS a long time ago, company was brought by Host Sailor, contract and machine smoothly goes to new provider Host Sailor, and get a stack upgrade.
Nevertheless, I can do everything needed from the console even if I rent the cheapest contract

solid hosting company and real good customer service. I've been a customer with 2-3 different VPS's for over 5 years now, I'm extremely satisfied.

My experience with them has been insanely good, I got one of their small VPS , but it has been performing well due to it's strong cpu , and the price to performance ratio has been good too. It has been a few months and I've never needed to contact support , premium provider, much recommended

I have been using HostSailor for a few years now. They offer both shared hosting and VPS. The customer service has always been very helpful and quick to respond, which is rare. There are multiple locations to choose from.

HostSailor is one of the best vps providers on the market. As a client for many years now, I can recommand its services to anyone who wants a cheap and stable vps. Their support is also very good!

One of the better companies in Hosting business, their server are super stable, network is fast and support is great (Opened 2 tickets which were answered pretty fast.). This is my 2nd year with them and i'm planing to continue to use them. Currently have 2 beasts one in Netherlands and one in LA which performs better than expected. Thanks to HostSailor for that.

For me it was a very stable service and this is all it mattered for me at that time. You have support and various ways to pay.

Since many years, Hostsailor is my hosting provider for my website and multiple services and I'm very happy with it. All my services are Docker based and work well with their KVM Sailor for my low traffic needs.

5‑Star Review for HostSailor

I’ve been using HostSailor for production and staging infrastructure for the past year and have been consistently impressed — they deliver excellent performance, transparent pricing, and responsive support.
What I use it for: mixed workload (small e‑commerce sites, CI runners, and staging environments) across VPS and occasional dedicated nodes.
Performance & reliability: NVMe/SSD-backed instances and well‑peered datacenters (EU + US) produced noticeably faster page loads and stable uptime for our traffic profile. Network latency and disk I/O were consistently better than our previous provider.
Value & pricing: their rates are highly competitive with no surprise fees. The billing matched quoted plans exactly, making forecasting simple. Flexible payment options (including crypto) were a plus for our accounting needs.
Security & tooling: 20 Gbps DDoS protection included, free SSL, and modern control panels made deployment and basic hardening straightforward. Backup options and snapshot support fit our recovery goals.
Support & operations: 24/7 support responded quickly and effectively when we needed help (SSL and DNS issues resolved the same day). Technical staff were knowledgeable and provided clear, actionable guidance.
UX & onboarding: account setup and instance provisioning were fast. The control panel is utilitarian but functional; advanced tasks required some CLI work, which suited our devops workflows.
Drawbacks (minor): control panel design feels slightly dated and some paid add‑ons (advanced backups) add cost if you need higher retention — but these are transparent up front.
Outcome: reliable, cost‑effective hosting that scales well for small to medium workloads. For teams that want strong performance, simple pricing, and solid support without enterprise pricing overhead, HostSailor is an excellent choice.
Rating: 5/5 — highly recommended.

I have been with HostSailor for a few months hosting a small phpbb forum. I chose the basic Leviathan Shared Hosting in the Netherlands since my site is small. Uptime and customer service is good with responses usually within a day. HostSailor also accepts many forms of payment including Paypal and various Cryptocurrencies. Hosting comes with a cPanel and a free SSL certificate so you get the secure https in your url.

Bad servers and hight cost for nothing

I first learned about HostSailor before last year's Black Friday. I tentatively purchased a VPS and was surprised to find that its CPU performance was unexpectedly better compared to similarly priced products from most other providers. Since then, I’ve been hosting a website on it, and the stability has been excellent. I’m really looking forward to the upcoming Black Friday! If you're looking for a high-performance and stable VPS, you should definitely check out HostSailor.

Some of HostSailor’s promo VPS are absolute tiny powerhouses. You’re looking at roughly 200 Geekbench 5 points per $1, with an $11 VPS hitting around 2,000 points. The crazy part? The scores barely drop even after a year.

The performance is one of the best vps provider I've ever seen. It is so stable though the price is not high, out of my expectations. I will continue to use and buy new vpses, especially in the comming Black Friday