HP Store Germany Reviews 

Benutzerfreundlich, kundenorientiert ,schnelle Lieferung

Schnelle und unkomplizierte Abwicklung, des gesamten Vorgangs.

Perfekt schnelle Lieferung und funktioniert super ich bin sehr zufrieden

Sehr schnelle Lieferung mit DHL. Einstecken fertig. Klasse

Kritik an hp ist unmöglich und wird schriftlich abgelehnt - weshalb fragen Sie denn überhaupt wie ich Ihren Service finde?

Sehr gute leicht und intuitiv zu bedienende Geräte. Guter Service. Vor allem die automatische Versorgung mit Tintenpatronen ist ein sehr gutes Tool.

Delivery fast and with good quality . The printer HP 7230 works very well and the software installation was easy.
Thanks a lot.

HP: what else??
I have 3 Gaming Desktops, one laptop, 4 Monitors and 4 Printers : All HP. Never problems.
Since 30 years only HP!

Gute und übersichtlicher Shop. Top Information zu jedem Produkt und kompatibilitäts Verweise.
Gute Angebote.

HP Drucker OfficeJet Pro 9125e
Wenn das Einrichten des Druckers nicht so nervig lange gedauert hätte, dann wären es 5 Sterne geworden!
Nach 2 x Einrichten und bösen Ermahnungen macht er nun "Wireless" das, was er machen soll!

I have ordered one of the most expensive Desktop and Monitor on HP Germany official website for my kid Birthday. I ordered it 8 days before event, with a confirmation that staff will arrive in 2-3 days.
My Monitor arrived in 2 days as promised and it was fine.
But my PC was sent without any clear reason to Austria. Then it was lost for a week there arrived me already after my Son's birthday in bad conditions: Package was opened and damaged, PC was obviously taken out from the box and put back.
I do not what happed to PC in these two weeks.
I have contacted HP support 7+ time and no clear reasons, actions and next steps.

I am quite unhappy with all these experience.

Schnelle und pünktliche Lieferung ohne Beanstandungen

Guter Aufbau der WEB-Seiten und Darstellung der Angebote. Zügige Bearbeitung und schnelle Lieferung.

Tolle Suchfunktion, das Gesuchte ist einfach zu finden. Sehr schneller Versand und Zustellung. Hut ab!

Most horrible shop, difficult to find the products

I have now purchased my fourth laptop from HP. I am also very satisfied with my new laptop, especially because it comes with Windows 11 Pro preinstalled. As always, I ordered online, which of course went smoothly.

Every company can sell products in the internet. But how good is the returns process? I bought a perfect HP Elitebook Laptop and a monitor. The monitor was the wrong model, because it hadn’t the feature to be connected for working and loading the laptop with one single USB-C cable. I returned the monitor. HP sent me all necessary papers for returning it. I had access to the status of the process and a few days later the money was back on the creditcard. With the help of the chat with the service i ordered the correct monitor, two days later i connected it with the laptop. It‘s fun to work with this equipment and a clean desk. Well done, HP. Keep going.