Hppartsshop Reviews 

Cowboys, selling rubbish that breaks within a few months, and they offer a 30% discount off buying a replacement. Terrible service and poor products. Offered to put me in touch with the manufacturer of the part...... I think that is their job. Avoid!!!

i wish i could give it zero stars honestly… please do not buy from them. firstly, they don’t sell genuine parts like i thought they did it’s all counterfeit. they sent me a faulty charger not once but TWICE. the charger itself took a week to arrive and it would stop charging after 5-7 minutes. i reported it they sent me a free replacement only for it not to work AGAIN. we went back a forth for a bit then they said i could send the chargers back for a full refund but i had to pay for the label. that’s international shipping which would’ve been half the price of the charger. they then told me to lie about the value to avoid paying duty fees. i charged back on paypal and they sided with me instantly & closed the case the same day! please avoid!!

Not in any way affiliated with HP, (or the uk.) Not genuine parts, cheap rubbish that breaks down, not interested in consumer rights. Avoid!!

Ordered what I thought was a genuine hp laptop charger .item arrived after 12 days from China ,not the UK .
Charger looks nothing like a hp charger and gets raging hot after a couple of mins .so stopped using it , clearly unsafe and not a risk I'm willing to take.
Contacted seller .
No reply ,having to go through my bank to attempt to get my money back.
Don't buy from them. Fake goods and no way to things resolved...lesson learned

I bought a laptop battery and that stopped working in a month. When I reported this problem, I was promised that new battery will be sent, but that did not happen. however, my email is blocked and messages are not delivered to support email.

Absolutely awfull experience. I was sent a plain chinesse battery instead of the HP one illustrated in the pictures. Seller doesn't reply to any of the messages. I was forced to go trough PayPal and even so, I'm forced to sent the items back at my own expence. Items are shipped from China, so it's not UK based.
Do no buy from this seller!

Ordered new HP Laptop Battery beginning of February 2026. Two to three weeks after dispatch the courier EVRI returned package without ever attempting to deliver it. Contacted HP parts. They immediately sent another battery which arrived around 2 weeks later. Product is as expected, and works well. Just took too long to receive product.

Brilliant company with speedy deliveries

PSU arrived promptly and administrative matter dealt with swiftly as well.

Very helpful following Evri losing the parcel, great communication and problem solving.

Sellers of counterfeit HP parts advertise a shop supposedly in the UK but ship from China. Despite asking if the battery I ordered was genuine and receiving a positive response, I received a counterfeit battery that was not recognized by my HP PC. I requested a refund, but they refused to provide a full refund and attempted to negotiate like they would at a Moroccan market. Dishonest and illegal!

Item arrived as promised. Emailed them as the tracking link didn’t work, they replied straight away and provided tracking details. Very good communication. The new laptop battery is working at 100%.

Definitely recommended. I bought charger for ny laptop. Then hesitated because i read few reviews. But All delivery was smooth, quick and as expected. Many thanks for the service.

I ordered a new power supply for my laptop, unfortunately it was damaged in the mail, So did not work, I asked for a replacement or refund, and within a week, a replacement was arrived, and works perfectly. They loose 1 star, because I did not receive any emails, stating a replacement was on its way, I had to email them in order to get a reply.

I made a mistake and ordered the wrong power cable for my laptop. They were quick to respond and came up with a solution where I sent mine to someone else and got a replacement, free of charge to me. Good communication and I was happy with this.

Good price and good communication. Had an issue with the first item but it was very quickly replaced and customer service was very good. New charger works great. Would use again.

I received my HP Pavilion charger today, and so far, so good. Excellent service, and within the time of arrival. I've tried the charger, and I haven't had any issues with it so far.

Ordered a spare power pack for my HP Laptop, made the mistake of not checking it worked for a couple of months - when I contacted the HPPartsShop, they quickly sent me a replacement with no arguments. Great service

I bought what was supposed to be a genuine HP battery for my laptop. My suspicions were raise when it took over 2 weeks to arrive and during this time I got no response to emails requesting an update on the delivery. The item finally arrived from China.

The battery looked similar to the old one but didn't quite fit and I had to modify one of the tabs slightly.

This is clearly not a genuine HP battery and now after about 2 months of use it is completely dead.

This company is a total rip-off and has no affiliation with HP despite what its website name and branding may suggest.

I've now been onto the HP website and found a list of their authorised dealers and order a new battery from one of these, which wasn't that much more expensive than from these cowboys. This has arrived in 2 days and came nicely package in an HP cardboard box.

I haven't tried to claim a refund as I'm sure that they will not respond to emails. I have to chalk £45 down to experience. Go yourself a favour and steer clear.

I bought a HP Part but the shop didnt mention that I had to pay customs. It came incomplete without screws and handle to attach it to the laptop. It fits but I advise people to stay away from this selIer(Chinese) I would not have bought the item if I had known this. Stay away from this bad shop! CEO online TV Radio Europe