H.Samuel - Scarborough Reviews 

Friendly, helpful and knowledgeable staff. 😍

Natalie was brilliant, talked me through my decision to have additional piercings, she took her time to ensure my choice of studs and marking points were perfect for me and to put me completely at ease. I was delighted that I could have them done without an appointment and that the cost included aftercare solutions. I even received a certificate, sticker and packet of iced gems to boost my energy! 🥳

We also bought a necklace, Alison knew her stuff and gave us just the right amount of information for us to make an informed choice.

Would highly recommend. Thanks Team Scarborough, you're awesome 🥰

Went with my Grandaughter in to have her ears pierced for her birthday, and although almost 21, she was a little nervous. Zoee was absolutely fantastic, so patient /friendly and put her at ease. She was efficient and explained everything to my Grandaughter re looking after the piercing etc. Fantastic experience. Would recommend.Thank you Zoee.

Wonderful service today when we went to the shop as my husband was buying me a new watch. H Samuel had exactly what I wanted, Alison adusted the strap, and we left following a very pleasant visit. Thank you.

Bought a new watch last week the saff were very knowledgeable and helpful. After a few days I decided I didn't like the leather strap so went back to buy a different kind of strap once again staff were very pleasant and helpful fitted the new strap for me and altered it to fit perfectly. modern shop with old fashioned service and values Thank you 🙏

Natalie served us and was at all times patient, knowledgeable and professional. I tried on many rings in a pleasant, relaxed atmosphere! She made the experience a good one and I made my purchases and I will certainly return!

Easy to navigate website, with excellent offers and choice. Delighted, Thank you.

Attended Scarborough branch and dealt with by Alison, who we found to be very helpful and knowledgeable. Excellent customer focus and friendly.

Absolutely brilliant service from Sadie. Nothing was too much trouble, she was patient and knowledgeable and guided us through choosing a watch. The staff are always friendly but Sadie went above and beyond today. Very professional staff and always a pleasure to visit this store as great customer service and friendly staff.

Absolutely brilliant customer service. All the girls I met were knowledgeable and very friendly. Sadie helped me find a ring I’d been looking at online for a long time and when there was a problem with it the next day they couldn’t have been more helpful sorting the issue out. Thoroughly recommend.

Me & my partner have been into store today and received the best customer service. Sadie went above and beyond to help and guide us in our choices of purchases. She was very patient and helpful and was very knowledgeable in her job, answering any questions we had.

Really helpful website fast delivery and helpful staff instore

I love going to this store when visiting Scarborough. The girls are so friendly, knowledgeable and helpful, customer service like this is hard to find these days. Thank you so much.

Thank you to Natalie, who is extremely knowledgeable in her role and made buying our wedding rings a very pleasurable experience ☺️ highly recommend.

Website easy to navigate and the staff at the Scarborough store are always very helpful!

Went to the Scarborough store today to buy a watch. The two young lady assistants were really happy and bubbly, it was a real pleasure to be served by them. Zoe told my husband to bring our two little dogs into the store and she fussed them whilst Lacie expertly sold me the watch. It was a very pleasurable shopping trip. So thank you Lacie and Zoe.

Went into the Scarborough branch today Sadie was very helpful and knowledgeable. The team were absolutely brilliant fast and good customer service.

I express my deep gratitude to Natalie in the search for an engagement ring ,she very friendly and she professional at his job,only thanks to her we had a happy purchase, thanks xx

In April I bought my first engagement ring. I went in store to the Scarborough branch where I was greeted by Evie. Evie was very helpful, informative and proffessional, she made me feel at ease with her kind and friendly personality (in a somewhat daunting situation).
Evie came across as genuinely invested in finding me (my partner) her perfect ring. I never felt pressured and everything was taken at my pace.
Today I have had to exchange the ring as I found out I may have made the wrong choice. I was met by Evie again, who was again, very helpful, understanding and pleasant to speak to. I believe It only fair that she is commended highly for her customer service skills. However, I have a saying "you can spend appreciation" with this being said I hope she receives a well deserved payrise to boot, as I'm sure it's not just me that receives this amazing one to one customer service experience 👌🏼 Thank you very much Evie.

H samual at scarbrough North Yorkshire is the best there so helpful the staff are great will spend time on things with you no hard push sales been in there quite a lot know you by name go out of there way to help with your enquiry will get in touch with you personally full stars for this shop and all the girls that work there