The site has non-transparent pricing structure and lures you into creating an account to download an asset just to block you with a paywall. The site is also using other dark UX patterns to milk the... Toon meer
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This site is run out of India and has fraudulent business practices. They do not allow you to cancel your account without a direct conversation via email with the founders. These guys have no clue... Toon meer
You cannot buy single icon/image/illustration, instead you are forced to go with subscription that is yearly. So to make it straight, even if you want to buy single asset, it will cost you over $100 p... Toon meer
TERRIBLE EXPPERIENCE: I paid for a graphic image (1 time license; up to 500K copies) and it won't allow me to download the file. It only provides a credit towards a subscription as an option & the do... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Iconscout is a design resources marketplace with 2 Million+ design assets like Icons, Illustrations, 3D and Lottie Animations.
Contactgegevens
Surat, India
- support@iconscout.com
- www.iconscout.com
Geen recente geschiedenis van het vragen naar reviews
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Please stop spamming Google search…
Please stop spamming Google search result
I've had a good experience with…
I've had a good experience with iconscout so far. I mainly use it for icons and 3d, and its been helpful for getting design work done a little faster.
Iconscout is a best platform for…
Iconscout is a best platform for developer and designer.best asset library like 3d,illustrations, icon and animation
Forced me to sign up
Forced me to sign up just to slap a giant paywall in my face.
Data miners like this should be illegal.
Non-transparent pricing and Dark UX Patterns
The site has non-transparent pricing structure and lures you into creating an account to download an asset just to block you with a paywall.
The site is also using other dark UX patterns to milk the money out of you. Would not recommend! 0/5
the pricing structure was misleading
the pricing structure was misleading. I signed up believing I was purchasing a $15/month subscription that I could cancel at any time. I was not clearly informed that I was committing to a $179.99 annual charge. Had this been transparent during checkout, I would not have proceeded with the purchase and they refuse to refund me. While they do have a nice selection, I never purchase annual subscriptions.
Best customer support team on the whole internet
I really appreciate IconScout's versatility, not only with the types of designs that they offer and the easy options for customizing, but their customer support goes above and beyond even on a Sunday night. They're well worth every dollar.
Designer/UIUX
Good platform deep dive documentation could be lightly better, but asset quality is solid
Highly recommended
Iconscout is an incredible platform for designers and developers. Their vast library of icons, illustrations, 3D assets, and animations makes it easy to find exactly what you need. I especially love how simple it is to customize assets and integrate them with tools like Figma and Canva. The quality is top-notch, and the variety ensures I never run out of options. Highly recommended for anyone looking to elevate their design projects!
Good Support
We just purchased a annual subscription and activated. Looks good.
All the best to the team at IconScout
I’ve been a contributor on IconScout…
I’ve been a contributor on IconScout since 2020 and the experience has been really good overall. The platform is easy to use and well organised. I also use IconScout for my personal design work, and the quality of icons and images is excellent. You can easily find good-looking icons for different design needs. Definitely a reliable platform 👍
Best one place solution for icons &…
Best one place solution for icons & illustrations.
Almost got a heart attack after paying for a year, but got my money back
Like many other commenters, I was surprised to find that you have to pay for a year in advance (which I think is intentional), so when I was charged 180$ instead of 14$, I was shocked and devastated. Having read the comments here, I realised that it would be difficult to get my money back. I think this is a "survivor" bias (only people who didn't get their money back wrote the comments), so I wanted to say that, after four days, I received the full amount I paid. Moreover, customer support was polite and responded extremely quickly.
Avoid at all costs
Avoid at all costs! Con artists! & refuse to give refunds even when they say they would. If they hassle you, do a chargeback. That's how I got my money back from these people.
We’ve been facing a persistent iOngoing Issue with Icon Downloads — No Clear Resolutionssue…
We’ve been facing a persistent issue with our inability to download icons from Iconscout, which is directly impacting our team’s workflow. Despite our repeated follow-ups and a clear explanation of the problem, the issue remains unresolved.
What’s especially frustrating is the lack of proactive support — we didn’t receive any prior communication asking for clarification until after the ticket was closed. We’ve now requested multiple times for the ticket to be reopened, but haven’t received clear guidance or any effective resolution.
We expect better transparency and support from a platform that charges for access. As a customer, being left in the dark while productivity is affected is not acceptable.
We hope this review prompts your team to take such support cases more seriously moving forward.
Stealing assets and reselling them.
Stealing assets and reselling them.
Tech-Savvy Designer
Iconscout’s integration with tools like Figma and Sketch is brilliant. I can pull assets straight into my projects without any fuss. It’s streamlined my design process in a way I didn’t know I needed!
Account blocked and very slow support
My account was blocked without warning, claiming suspicious activity. I contacted support and explained that my usage is fully educational and within the platform's rules. Even so, I’ve been without access for over 8 days.
The support is very slow, each response takes more than 24 hours, and now they are asking for a meeting even though I have already explained everything by email. This is very frustrating because I pay for unlimited downloads and I’m being punished for using the service normally.
If they don’t solve this soon, I will cancel and look for another platform that is more reliable and has efficient support.
Get started, it's free! - NOT FREE
Advertising "Get started, it's free!" to get your email, then once logged in, you've to pay to download icons. Utter waste of time!
Long time user of Iconscout.
I’ve been with IconScout for a while, and it keeps getting better. Since the Lottiefiles acquisition, the Lottie animations have been a fantastic addition. It’s exciting to see the platform evolve while staying true to its quality roots. I also love their collection, which I think is getting uploaded on a daily basis.
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