I have been with iGo4 for the last 2 years, luckily I haven’t needed to use their services yet 🤞 but I have had the best quotes for car insurance with them. very good service & friendly staff if you... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Phoned Customer Service and spoke with a very nice lady named Elizabeth. She checked the renewal quote. We suddenly found out that my wife wasn't on the renewal, even though she should always be. Took... Toon meer
Bedrijf heeft geantwoord
Arranged my car insurance over the phone with an exceptionally helpful lady whose name I cannot remember unfortunately. She was very thorough and explained things well. she was very helpful and unde... Toon meer
Bedrijf heeft geantwoord
Hello Team. I would like to say thank you for the excellent service I received. The whole process was handled professionally and efficiently, and the staff were friendly, helpful, and kept me in... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over iGO4
Geschreven door het bedrijf
iGO4 insurance provides customers with a range of insurance products, including car insurance, home insurance and van insurance.
We search a range of providers to find our best deals for our customers.
iGO4 has an innovative, new approach to motor and home insurance that puts customers at the heart of what we do. Through the range of iGO4 products, iGO4 Essentials, iGO4 Insurance and iGO4 More, we can deliver an insurance product that is suitable and changeable according to our customers’ needs.”
GET A QUOTEHELP CENTRE
Contactgegevens
Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB, Manchester, Verenigd Koninkrijk
- contact@igo4.com
- www.igo4.com
4,3
Uitstekend
9K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Asking customers to send a scan or…
Asking customers to send a scan or picture of their driver's license via unsecure email.
Attitude of staff member I spoke to about the request for NCD proof and drivers license details.
Policy cancelled in less than 24hours after purchasing the policy online.
9 mei 2026
Antwoord van iGO4
We're sorry that you are unhappy about your experience with us. Our number one priority is the service we provide to our customers. If you would be happy to send us an email with your policy number, full address and date of birth to contact@igo4.com, we would like to discuss this further with you.
Kind regards,
Michelle @ iGO4
Always provided an excellent service…
Always provided an excellent service and strategic forward no hassle procedure.
8 mei 2026
Antwoord van iGO4
Thank you so much for your kind words and positive feedback. We're delighted to hear that you appreciate our excellent service and the straightforward, hassle-free process we strive to provide.
If you have any questions or queries regarding your policy, please don't hesitate to reach out.
Kind regards,
Darren @ iGO4
Antwoord van iGO4
Thank you for your kind words. We're delighted to hear that you found our operator friendly and that your experience has been positive.
If you have any questions regarding your policy, please don't hesitate to reach out to us.
Kind regards,
Darren @ iGO4
Can't get hold of anyone on the phone
Can't get hold of anyone on the phone, or live chat. Can't make changes to the policy online either, site crashes.
Phone number on the website disconnects before connecting to anyone. When you try a live chat, it shuts down before connecting to an agent and the website my account section doesn't allow changes.
Terrible customer journey, please contact me i want to cancel my policy!!!
8 mei 2026
Review zonder uitnodiging
Antwoord van iGO4
Thank you for reaching out and sharing your experience. I sincerely apologise for the difficulties you've encountered trying to contact us and manage your policy online. This is certainly not the experience we aim to provide.
If you could please send us an email with your policy number, full address and date of birth to contact@igo4.com, we would like to rectify this with you.
Kind regards,
Michelle @ iGO4
Antwoord van iGO4
Thank you for your kind words and feedback. We're delighted to hear that you found our customer service easy to deal with and helpful.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
Easy to insure no hassle encounter will…
Easy to insure no hassle encounter will probably insure with you next year subject to the price being okay.
6 mei 2026
Antwoord van iGO4
Thank you for sharing your positive experience with us. We're delighted to hear that insuring with us was easy and hassle-free.
If you have any questions regarding your policy, please don't hesitate to reach out.
Kind regards,
Darren @ iGO4
What made it great was i don’t have to…
What made it great was i don’t have to worry. You e.mail me my new quote and if i agree its paid. No worries until next year.
4 mei 2026
Antwoord van iGO4
Thank you for your kind words! We're delighted to hear that the ease of receiving your new quote by email and the straightforward payment process have made things worry-free for you.
If you have questions or queries regarding your policy, don't hesitate to reach out.
Kind regards,
Darren @ iGO4
Really terrible company to deal with
Really terrible company to deal with. Had a no fault claim which didn't proceed anywhere two years prior to signing up with this lot, which led to two spurious admin charges and a lot hiding behind small print when I challenged things. Strongly recommend to avoid.
6 mei 2026
Review zonder uitnodiging
Antwoord van iGO4
We do apologise for your negative experience with us. We’d like to look into this further for you: if you would be happy to send us an email with your policy number, full address and date of birth to contact@igo4.com, we can investigate further.
Kind regards,
Michelle @ iGO4
Awful
Awful - avoid at all costs! They charge for absolutely everything. They were the cheapest on a price comparison site but with all the charges they ended up being more expensive. I cancelled my policy and ended up with a £145 bill. Its worth spending an extra £20 or so with another insurer.
5 mei 2026
Review zonder uitnodiging
Antwoord van iGO4
Thank you for sharing your feedback with us. We're sorry to hear you were not satisfied with your experience with us. At iGO4, we strive to be transparent with all fees and charges, and we regret if this was not clear in your experience.
If you’d like to send us an email with your policy number, full address and date of birth to contact@igo4.com, we can discuss this further.
Kind regards,
Michelle @ iGO4
Easy to deal with
Easy to deal with. They send through a quote and I decide to go ahead or not. When I check around I find them to be competitive and have stayed with them now due to the quotes. Never had an issue in all my time with them
4 mei 2026
Antwoord van iGO4
Thank you for taking the time to share your positive feedback. We're delighted to hear that you find our service easy to deal with and competitive. It's great to know we've earned your trust over time, and that you've never had any issues with us.
If you ever need any assistance or have questions about your quotes, please don't hesitate to get in touch.
Kind regards,
Darren @ iGO4
Antwoord van iGO4
Thank you very much for your kind words and positive feedback. We're delighted to hear you had a very good experience with our service.
If you have any questions or need further assistance with your policy , please don't hesitate to reach out.
Kind regards,
Darren @ iGO4
Antwoord van iGO4
Thank you very much for your kind words. We're delighted to hear that you found our service easy to deal with, polite, and that you were happy with the price. If you need any further assistance with your insurance or have any questions, please don't hesitate to get in touch.
Kind regards,
Chris @ iGO4
Antwoord van iGO4
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service and appreciated the quick and efficient assistance. If you need any further help, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
Antwoord van iGO4
Thank you for reaching out and sharing your concern about the recent renewal increase on your policy. I understand that a significant hike can be frustrating. Renewal costs can sometimes rise due to various factors such as changes in risk assessments, claims history, or market conditions. We're sorry to hear of your disappointment with us; we always look to give the best level of service possible to our customers. If you’d be happy to send us an email with your policy number, full address and date of birth to contact@igo4.com, we’ll be happy to answer any questions you have.
Kind regards,
Michelle @ iGO4
Antwoord van iGO4
Thank you for your kind feedback! We're delighted to hear that you found our service fast, easy, and offered at a decent price.
If you need any further assistance or have any questions, please don't hesitate to reach out.
Kind regards,
Darren @ iGO4
Antwoord van iGO4
Thanks a lot for your fantastic feedback! We're delighted to hear you're happy with our service. If there's anything else you need with your Igo4 insurance, feel free to get in touch anytime.
Kind regards,
Darren @ iGO4
poor contact
Trying to cancel my policy before renewal has been a nightmare been trying for 3 weeks as there phones just keeps switching between different numbers and you can't cancel on the internet
30 april 2026
Antwoord van iGO4
Thank you for reaching out and bringing this to our attention. I’m really sorry to hear about the difficulties you’ve experienced trying to cancel your policy over the past few weeks.
We understand how frustrating it can be when phone lines are difficult to navigate and online cancellation isn’t available.. If you would like to send us an email with your policy number, full address and date of birth to contact@igo4.com, we can discuss this further with you.
Kind regards,
Michelle @ iGO4
Great price insurance
Great price , easy to buy , had a query first day , all sorted quickly and efficiently thank you 🙂
30 april 2026
Antwoord van iGO4
Thank you so much for your kind feedback! We're delighted to hear that you found the price great and the buying process easy. It's also wonderful that we could quickly and efficiently resolve your query on the first day.
If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ iGO4
Antwoord van iGO4
Thank you for your review! We're delighted to hear that you found our service fast, easy, and convenient. If you have any questions or need further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ iGO4
I had very great experience with your…
I had very great experience with your staff and I found her quite helpful.
29 april 2026
Antwoord van iGO4
Thank you so much for your kind words! We’re delighted to hear that you had a great experience and that our staff was helpful. Your feedback means a lot to us.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Kind regards,
Chris @ iGO4
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