iGO4 Reviews 

8.852
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have been with iGo4 for the last 2 years, luckily I haven’t needed to use their services yet 🤞 but I have had the best quotes for car insurance with them. very good service & friendly staff if you... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Phoned Customer Service and spoke with a very nice lady named Elizabeth. She checked the renewal quote. We suddenly found out that my wife wasn't on the renewal, even though she should always be. Took... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Arranged my car insurance over the phone with an exceptionally helpful lady whose name I cannot remember unfortunately. She was very thorough and explained things well. she was very helpful and unde... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hello Team. I would like to say thank you for the excellent service I received. The whole process was handled professionally and efficiently, and the staff were friendly, helpful, and kept me in... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. ook in
  3. Verzekeraar
  4. Verzekeringsmaatschappij

Over iGO4

Geschreven door het bedrijf

Why Choose iGO4?

iGO4 insurance provides customers with a range of insurance products, including car insurance, home insurance and van insurance.

We search a range of providers to find our best deals for our customers.

iGO4 has an innovative, new approach to motor and home insurance that puts customers at the heart of what we do. Through the range of iGO4 products, iGO4 Essentials, iGO4 Insurance and iGO4 More, we can deliver an insurance product that is suitable and changeable according to our customers’ needs.”

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HELP CENTRE

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(8.852)

551 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very smooth process and competitively…

Very smooth process and competitively priced

27 mei 2026
Logo iGO4

Antwoord van iGO4

Thank you very much for your kind feedback! We're delighted to hear that you found the process smooth and our pricing competitive.

If you need any further assistance with your policy or have any questions, please don't hesitate to reach out.

Kind regards,

Darren @ iGO4

Beoordeeld met 5 van de 5 sterren

Good atenction.

24 mei 2026
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Antwoord van iGO4

Thank you for taking the time to provide a review and for rating us a 5* company.

If you have any questions or queries regarding your policy, feel free to contact us.

Kind regards,

Darren @ iGO4

Beoordeeld met 4 van de 5 sterren

I am first time customer as I checked…

I am first time customer as I checked company background 4 star good luck

28 mei 2026
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Antwoord van iGO4

Thank you for taking the time to provide a review and for rating us a 4* company.

If you have any questions or queries regarding your policy, feel free to contact us.

Kind regards,

Darren @ iGO4

Beoordeeld met 1 van de 5 sterren

Very poor website.

Created an account, paid for a policy, can’t access the website or any of my documents. Tried to register will not accept a password that follows the instructions.

25 mei 2026
Review zonder uitnodiging
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Antwoord van iGO4

Thank you for reaching out and bringing this to our attention regarding your account access issues.

I’m sorry to hear you’re having trouble logging in and registering on our website despite following the password instructions. To assist you further, could you please send us an email with your policy number, full address and date of birth to contact@igo4.com

Thank you for your patience and understanding.

Kind regards,

Michelle @ iGO4

Beoordeeld met 5 van de 5 sterren

Great price

Great price, hassle free process.

23 mei 2026
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Antwoord van iGO4

Thank you for your wonderful feedback! We're delighted to hear you had a great price and a hassle-free experience with us.

If you need any further assistance or have any questions, please don't hesitate to reach out.

Kind regards,

Darren @ iGO4

Beoordeeld met 5 van de 5 sterren

Straightforward transaction

Straightforward transaction . Completed with no problem.

21 mei 2026
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Antwoord van iGO4

Thank you for your kind feedback. We're delighted to hear that your transaction was straightforward and completed without any problems.

If you need any further assistance or have any questions in the future, please don't hesitate to reach out.

Kind regards,

Darren @ iGO4

Beoordeeld met 5 van de 5 sterren

Easy renewal

Easy renewal

22 mei 2026
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Antwoord van iGO4

Thank you for taking the time to provide a review and for rating us a 5* company.

If you have any questions or queries regarding your policy, feel free to contact us.

Kind regards,

Darren @ iGO4

Beoordeeld met 5 van de 5 sterren
Logo iGO4

Antwoord van iGO4

Thank you for your kind feedback. We're glad we were the member of our team was able to listen carefully to your needs and assist you accordingly.

If you have any further questions or need additional support with your policy, please don’t hesitate to reach out.

Kind regards,

Darren @ iGO4

Beoordeeld met 5 van de 5 sterren

Great car insurance and amazingly…

Great car insurance and amazingly helpful staff throughout, even when it came to
making a claim. The whole process was easy and painless.

14 augustus 2025
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Antwoord van iGO4

Thank you so much for your kind words and positive feedback about your experience. We're delighted to hear that our staff were helpful and that the claims process was easy and painless for you.

If you need any further assistance or have any questions, please don't hesitate to get in touch.

Kind regards,

Darren @ iGO4

Beoordeeld met 5 van de 5 sterren

Good value compared to some other…

Good value compared to some other insurance. Would strongly recommend.

17 mei 2026
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Antwoord van iGO4

Thank you for your kind words and for recommendation. We're delighted to hear you found our insurance good value compared to others.

If you ever need any assistance or have questions, please don't hesitate to reach out.

Kind regards,

Darren @ iGO4

Beoordeeld met 5 van de 5 sterren
Logo iGO4

Antwoord van iGO4

Thank you so much for your kind feedback! We're delighted to hear that we could help save you money on this year's insurance.

If you have any questions or need further assistance, please don't hesitate to reach out.

Kind regards,

Darren @ iGO4

Beoordeeld met 5 van de 5 sterren

Excellent services

Excellent services

17 mei 2026
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Antwoord van iGO4

Thank you so much for your kind words and positive feedback about our services. We’re delighted to hear that you had an excellent experience.

If you have any questions or need any further assistance, please don’t hesitate to reach out.

Kind regards,

Darren @ iGO4

Beoordeeld met 5 van de 5 sterren

It was easy to do I didn’t get…

It was easy to do I didn’t get flustered at all which I usually do. All easy step by step

16 mei 2026
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Antwoord van iGO4

Thank you so much for your kind feedback! I'm really pleased to hear that the process was easy for you and that you didn't feel flustered. We always aim to make things as simple and straightforward as possible.

If you need any further assistance with your insurance or have any questions, please don't hesitate to get in touch.

Kind regards,

Chris @ iGO4

Beoordeeld met 5 van de 5 sterren

It was quick and easy

It was quick and easy

15 mei 2026
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Antwoord van iGO4

Thank you for your feedback! We're delighted to hear that the process was quick and easy for you.

If you have any questions or need any further assistance with your policy, please don't hesitate to get in touch.

Kind regards,

Darren @ iGO4

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent service

14 mei 2026
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Antwoord van iGO4

Thank you so much for your kind words and positive feedback about our service. We're delighted to hear that you had an excellent experience with us. If you need any further assistance with your policy, please don't hesitate to reach out.

Kind regards,

Chris @ iGO4

Beoordeeld met 5 van de 5 sterren

Very good

Very good 😊 and

13 mei 2026
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Antwoord van iGO4

Thank you for taking the time to provide a review and for rating us a 5* company.

If you have any questions or queries regarding your policy, feel free to contact us.

Kind regards,

Darren @ iGO4

Beoordeeld met 5 van de 5 sterren

Easy to use

Easy to use. Competitive price

13 mei 2026
Logo iGO4

Antwoord van iGO4

Thank you very much for your kind feedback. We're delighted to hear that you found the service easy to use and the pricing competitive. I

f you need any further assistance or have any questions regarding your policy, please don't hesitate to get in touch.

Kind regards,

Darren @ iGO4

Beoordeeld met 1 van de 5 sterren

Price increased

Would not let me book with original quote despite it saying valid for 30 days.
Paid nearly £100 more as I waited a week and price increased.

15 mei 2026
Logo iGO4

Antwoord van iGO4

Thanks for taking the time to leave a review. I’m sorry to hear that you were unable to book using your original quote. I’d like to clarify that while your original quote is valid for up to 30 days, this is contingent on no changes being made to the information provided, including the policy start date. If any details are altered within that period, the new quotation will be recalculated based on the current rates available at that time, which can result in either an increase or decrease in price.

I hope this helps explain the situation. If you have any further questions or would like us to review your case in more detail, please don’t hesitate to get in touch.

Kind regards,

Chris @ iGO4

Beoordeeld met 2 van de 5 sterren

Not so good when you try to contact customer service

The site is easy to negotiate but thats as far as it goes. I have tried to change my name, easy to do attached a photo of my marriage certificate, press submit (whoops somwthing went wrong) try again (whoops something went wrong. Personally I am not sure what went wrong. I filled out the necessary details and attached the photo. So......I emailed customer services, that was two days ago. No acknowledgement of my email, absolutely diddly squat. I have now sent a second email. In both emails I included all my details and attached a photo of my marriage certificate. Why is everything such hard work?

14 mei 2026
Review zonder uitnodiging
Logo iGO4

Antwoord van iGO4

Thank you for your message and for letting us know about the difficulties you’ve experienced while trying to change your name on the site. I’m sorry to hear that the process has not worked as expected and that you haven’t received a response to your emails yet.

I have escalated this issue to the relevant team to investigate the problem. Thank you for your patience while this is being looked into. If you have any further information or questions, please don’t hesitate to get in touch.

Kind regards,

Chris @ iGO4

Beoordeeld met 1 van de 5 sterren

AVOID AT ALL COSTS

Avoid these at all costs.

I have no idea who is rating these guys anything above a 1*.

Someone reversed into my pregnant partner over 6 months ago and we are still waiting to hear back. Ive been passed from this company, to the solicitor and back before being sent to Aviva. I then got sent around their whole office with absolutely no response. One guy even said 'I don't even know why you've been passed onto me'. The solicitor that deals with no fault claims has passed it back and no one has a clue what's going on- some couldn't even locate the polciy.

Impossible to work the live chat, the agents dont answer, the phone cuts you off. Absolutely abismal service.

Save yourself the time and money and just go somewhere else.

12 mei 2026
Review zonder uitnodiging
Logo iGO4

Antwoord van iGO4

Thank you for sharing your experience with us. I’m very sorry to hear about the distressing situation involving your partner and the challenges you’ve faced in getting a response. Please know that your concerns are very important to us, and we want to ensure your case is handled as smoothly and promptly as possible.

If you’d like to send us an email with your policy number, full address and date of birth to contact@igo4.com, we can then look into this further for you.

Kind regards,

Michelle @ iGO4

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